• OnlyWig®

OnlyWig®

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Overview

OnlyWig® has a rating of 1.1 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. OnlyWig® ranks 270th among Wigs sites.

  • Service
    21
  • Value
    19
  • Shipping
    22
  • Returns
    13
  • Quality
    18
14
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How would you rate OnlyWig®?
Top Critical Review

“Wrong product”

Carla H.
5/8/21

Instead of refunding my money, saying we don't carry that hair anymore, this company decided to send me the wrong product. They charge for exchanges and I think this is a common practice, why else would they charge for exchanges, additional shipping when their at fault. I ordered a shoulder length wig.

Reviews (41)

Rating

Timeframe

Other

Thumbnail of user shanikag4
1 review
2 helpful votes
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April 12th, 2021
Verified purchase

The picture of the wig on this site are not the same wigs that they ship the wig that I ordered was a lace front 360 what I received was a wig with a plastic cap very poor quality and impossible to mistake for a lace front 360 the picture below is what I ordered I received a wig with no curls no lace and plastic in the crown no way to fix it do not wait your money nothing I ordered was lace front all of the wigs has the plastic crown no lace on any of the lace fronts

Tip for consumers:
Go to another site you will not get what you ordered

Products used:
I purchased 3 lace front 360 wigs

Service
Value
Shipping
Quality
Thumbnail of user dreaw8
1 review
0 helpful votes
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May 31st, 2021

My first time buying a wig and I seen this site so I ordered I should have known when my bank called me to verify I was makin an overseas purchase then I sent them an email at the address listed on their website and it came back UNDELIVERED... hmmm now I'm wondering if I will even get my purchase and wth it's going to look like when I do smdh
Now that I see these reviews I CAN ADAMANTLY SAY DONT EVER GO TO ONLY WIGS I STAND BY MY STATEMENT AND I HAVE REPORTED THEM TO THE BETTER BUSINESS BUREAU
SAVE URSELF THE AGGRAVATION AND SPEND UR MONEY WITH A REPUTABLE BUSINESS
My RATING IS A NEGATIVE 1

Tip for consumers:
Pls pls PLEASE DONT EVER WASTE UR TIME OR MONEY WITH ONLY WIGS.com
I have never been so FURIOUS WITH AN ONLINE COMPANY

Products used:
Nothing

Thumbnail of user miracleb5
2 reviews
1 helpful vote
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May 15th, 2020

This site is a scam. You will pay for certain wigs, but not get the wig or they will send different wigs and you will not hear anything else about your money.

Thumbnail of user senethiai
1 review
4 helpful votes
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October 19th, 2020

I ordered from them on Oct. 3. My package came to my area all the way from China, then was mysteriously rerouted back to where it came from and the they kept my money. Do not order from them.

Thumbnail of user traceyo25
1 review
4 helpful votes
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July 20th, 2020

I ordered what was supposed to be three human laced front wigs. I received three fake looking synthetic wigs. Not laced front. I will never purchase their bull crap again.

Thumbnail of user eliciaa1
1 review
1 helpful vote
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December 5th, 2020

I brought four wigs from this company none of these wigs look like the picture that was on the website. I even got 2 of the same wigs. Beware of this company. Read the reviews before purchasing.

Thumbnail of user annag721
1 review
0 helpful votes
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April 20th, 2021

WARNING DO NOT PURCHASE ANYTHING FROM THIS SITE: I ORDERED A SHORT CUT WIG AND THEY SENT ME A HALF DONE WIG ANF NOW WANTS ME TO PAY TO HAVE IT SHIPPED BACK IN ORDER TO GET MY MONEY BACK STRAIGHT BULLSH...

Thumbnail of user desireej42
1 review
0 helpful votes
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July 14th, 2021

I got a $5 party city wig.
It wasn't lace front and it wasn't even the right color I ordered. I'm so pissed off. And you can't even contact them even the email is fake.

Tip for consumers:
Don't waste your time or money

Products used:
Wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user shenequal
1 review
2 helpful votes
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May 17th, 2021
Verified purchase

Please beware of this wig store they scam there email is fake and so is the number! Still haven't received my order

Thumbnail of user rolandraa
1 review
3 helpful votes
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February 27th, 2021

These people are fraud you won't get what you order Nothing about there hair is human they are FULL synthetic its like baby doll hair I stopped payment from my bank

Tip for consumers:
Don't do it

Products used:
Wigs

Service
Value
Shipping
Quality
Thumbnail of user jeromelorna6
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

I wasted $45.99 buying a wig. They sent me two wigs which are unwearable. Zero stars for this fraud.

Tip for consumers:
I would have to mail back the wigs to China for a full refund which isn’t cost effective.

Products used:
Wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user ceciliab110
1 review
1 helpful vote
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June 6th, 2021

I regret ordering from these scammers. I got 3 Halloween quality wigs. Wrong color and type. Poor synthetic quality.

Tip for consumers:
Dont its a scam.

Products used:
None

Service
Value
Shipping
Quality
Thumbnail of user sadiel23
1 review
2 helpful votes
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May 6th, 2021

They're not what they look online. I'm not satisfied. Totally pissed. I'm talking about another wig besides this

Service
Value
Shipping
Quality
Thumbnail of user princessp31
1 review
0 helpful votes
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October 16th, 2022

Do not buy. What they will deliver will be different from what you ordered. Be wise, save your money.

Products used:
Wig

Service
Shipping
Thumbnail of user mada25
1 review
0 helpful votes
  • Send Message
June 26th, 2021

I order 5 wig from this company and did not one of them came looking like the pic it a fake site DO NOT ORDERED

Tip for consumers:
Do not fake wigs

Products used:
Wigs

Shipping
Thumbnail of user angelinam152
1 review
0 helpful votes
  • Send Message
May 24th, 2023

I ORDER 2 WIGS AND GOT ONE FREE. THEY ARE NOT WHAT I ORDER. AND I AM NOT PLEASE WITH THEM. THEY ARE TERRIBLE

Tip for consumers:
NOT WHAT I ORDER

Products used:
WIGS

Service
Value
Shipping
Returns
Quality

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