OpenWeb has a rating of 1.2 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. OpenWeb ranks 981st among Marketing sites.
This company does not typically respond to reviews
Let me just start by saying, Spot.IM is going to change the online publishing industry. Never before have I been able to participate in a community as active as the ones Spot.IM creates. Their lightweight community tools boost onsite engagement and keep the users involved. Instead of resorting to social media, Spot.IM builds an ecosystem around your viewers on your own site. Allowing members to chat, like/dislike, and trend all around your website. You truly do not know how many silent viewers you have on your site until you give them a voice, Spot.IM is that voice.
Don't be fooled by the Orwellian name of this company and their bogus, sanctimonious mission statement. Their fundamental fuction is to strategically censor a certain political perspective under the pretext of "creating a safe place." Always remember, "content moderation" is Silicon Valley's euphemism for censorhip. And censorship, not only infringes on the speaker or author, but also on society's access to open dialogue and debate - the activities ClosedWeb pretends to value.
Don't be fooled by the Orwellian name of this company and their bogus, sanctimonious mission statement. Their fundamental fuction is to strategically censor a certain political perspective under the pretext of "creating a safe place." Always remember, "content moderation" is Silicon Valley's euphemism for censorhip. And censorship, not only infringes on the speaker or author, but also on society's access to open dialogue and debate - the activities ClosedWeb pretends to value.
This company does nothing more than censor content that is posted. It would be better for the world if this company was shuttered, its employees put into unemployment, or just sent to the bottom of the ocean. And the assets of the company deleted from the face of the earth
It is amazing to watch as they openly promote online toxicity at the expense of calling it out. I've reviewed both reports I've made success rate vs. deleted of mine comments, and their line is definitely pro racist, pro bigot. You will struggle to get the Ai to even recognize obvious racism. But, the more appalling aspect is the "personal attacks" moderation. If you're a certain political belief type, you can fling whatever insult you want, openly, but if you say "that's idiotic", which is targeted at an idea, not a person, immediate deletion. I went through a few of their clients web comment sections, and it's a pretty universal bias, with Yahoo being the worst. I haven't been able to find if they are in charge of MSN, the only board I've discovered as more toxic than Yahoo.
Can't reply since I don't have an address for this company. Does anyone have the mailing address and phone number of OpenWeb?
Can anyone find anything objectionable to the post I was trying to make in Yahoo's financial group? I was posting only facts, nothing subjective. Some people are being mislead by others with disinformation and OpenWeb is blocking me for some reason.
The first pic is just prior to posting, 2nd is seconds later, 3rd is email notification I received.
Yahoo needs to find another moderator.
Tip for consumers:
That this company is letting AI run the show with no recourse for the user
Products used:
Moderating
I've had simple comments regarding whether a stock should split just to make it easier for employees to purchase shares of their company stock rejected because it violated policy. I've had several other comments rejected as well, and this is getting very annoying.
I wrote an accurate comment and emailed them links to back it up about fentanyl being revenge for the opium wars but of course it was censored for being about China and it might hurt their market with them. My question is if I am able to post 6 articles proving this, what basis did ban this comment. Are their reviewer qualified to do their job because they clearly did not do due diligence. I also have quite a few degrees including degrees in the disputed area. Their reviewers are clearly not up to the task. Companies should run from them and not use them.
Tip for consumers:
They are providing a service that they're not qualified for. Companies would be better using AI than these amatuers.
Products used:
They're web censor
"Christian Zionists need to stop" was censored! Why? Just one example out of so many where comments on favoring Israel are allowed but it doesn't allow mention of Zionists. Why are we allowing an Israeli founded company control our conversations?
Israeli company openweb censors my yahoo comment: Call your Congress people to support Cori Bushs' "Cease Fire Now!" resolution. Don't be complicit in war crimes with taxpayer money to sell US made bombs to kill children like this!
Products used:
They are used by internet media to censor hate mail, but they also censor on behalf of Israel
There is no appeals process with Yahoo's Openweb forum. It seems like the AI can misinterpret a single word in a comment and reject it with no appeal. In one instance in an article about breast cancer the word breast was apparently a trigger despite the author of the article using it. Very often the author's words cannot be used in the comment without rejection. The following is an example of being rejected:
"I had property up near Boone where we planned to retire but to be honest the more we explored the area the less we wanted to stay. The church to common sense ratio was just too high for us. My grandparents were Baptists but its too much like indoctrination to keep people dumb now. While I love the Raleigh area (some of my favorite places are there). I can't balance the Angus Barn, Top of the Hill, and Morehead Planetarium with the rest of the state. In some ways the change to Fort Bragg was the final straw for me. I lost too many friends there to ever call it something else. To me it was never about some general no one paid attention to, it was about the fact that the troops there made it what it was - something too many people overlooked in their rush to...whatever they call it now when you put a new suit on an old pig.
Nothing offense just a statement of facts of why I sold my land in North Carolina. Yet, rejected with no explanation, no appeals process.
I have had the same atrocious experience as the other negative reviews here. But, notice something else: the distribution of the ratings here. They're nearly all 1s with a tiny number of 5s, and nothing in-between. The 5 star reviews sound like they were written by an OpenWeb ad department, not an actual person. So, rather than actually improving their moderation, OpenWeb spends it's resources trying to artificially boost it's reputation with transparently fake reviews at this, and certainly other, reviewer websites.
Today this comment was rejected.
Lmao... polls are not valid at all any more. Will not even come close to getting enough votes. Lets make sure openweb doesnt censor my post... rainbows, bunnies, puppies, so cute. Lol
They truely have no guidelines other then whomever reads it may not like it rejects it. I encourage anyone to see for yourself. Openweb is just not a good thing. Nice that someone not even in america can control what is shared. Class action lawsuit perhaps...
Products used:
yahoo message board managed by openweb
One of the absolute worst commenting packages out there. "Moderation" is virtually non-existent in any useful way:; right-wing/Russian trolls are given carte blanche to say any despicable thing they want and bury any meaningful discussion; shadow-banning is a favorite tool, even down to shadow-banning individual comments - apparently the "moderators" are either too stupid or too indifferent to realize there are ways to tell if they're doing it to you; racist troll-trash can post 24/7 for months or years without being banned, but a "naughty word" on the wrong site - or even contradicting one of the trolls - can get you banned on some websites. Or permanently shadow-banned with absolutely no notice or warning.
The service lacks methods for posters to challenge why a post is against community standards. It is far harder to actually ask meaningful questions on a topic than to insult other users. They seem to rely on automated dictionaries which are lacking the subtleties of the way the language is used in the USA. Simply does some automated review of the post and if it rejects gives no feedback on what the violation was. This makes it worse than useful as a tool because it do nothing but aggravate the people using it.
Let me just start by saying, Spot.IM is going to change the online publishing industry. Never before have I been able to participate in a community as active as the ones Spot.IM creates. Their lightweight community tools boost onsite engagement and keep the users involved. Instead of resorting to social media, Spot.IM builds an ecosystem around your viewers on your own site. Allowing members to chat, like/dislike, and trend all around your website. You truly do not know how many silent viewers you have on your site until you give them a voice, Spot.IM is that voice.
Have fun replying to someone who responds to your comments, or going back and reading your own comments, or checking to see people's reactions to them. Because why would you want to do any of those things in an online forum/comment section. The comment moderation patterns are absurd to the point of near randomization. Troll accounts and sock puppet operations are just as rampant as they were before Yahoo made the switch. Openweb is an awful platform.
Since AOL has stooped to new low of hiring a group to corral those that oppose Liberal and bullying tactics. I have been black-balled for over a week by providing my response to a comment from..."Like you make you look like a fool here?! " as a reply to a person commenting this phrase... """" I would love to see that... The Orange Pig doesn't have enough discipline to sit through Q/A... Please make it happen. I want to see him make a fool of himself again..." ( the Orange Pig referred to was/is former President of the United States Donald J. Trump) But the original person who posted their comment was allowed to continue to post comments. But I am not allowed to post another word, and that has been over a week so far. And OpenWeb has failed in responding to my "Feedback" feature which is located belwo each comment section.
Why do sites use OpenWeb for comment sections? It often suffers from login issues, reply incapabilities, and performance issues on mobile web. There is no reliable way of viewing your own posts or activity. It often glitches if video is posted on the same commenting page.
They killed the traffic on Yahoo comments. I won't say that it's political because it happens to everyone. Before OpenWeb, the Yahoo stories could get a thousand comments. Now, they are lucky to get a handful. You can only give a Big Brother is watching your neutral reply to anything or your comment vanishes. Nobody wants to read that.
Tip for consumers:
Use another service that promotes conversation
No matter what I post, my comments are always rejected. I can post: "Great article," and the comment is rejected and I'm told that I have violated "Community Standards," which I clearly have not. Additionally, every appeal is auto-rejected. Despite saying a moderator will be review my appeal, every appeal is rejected, no matter the content, within minutes. How is this NOT lying to people? How are companies allowed to tell you they do something, then NOT to that thing?
They push antisemitic, white supremacists and foreign terrorist threats. Someone can low key threaten to attack America, say something about Jewish folks or claim white supremacy without an issue.
Example claiming all black and jewish are uneducated is acceptable on openweb.
But replying at least you can admit that you're incapable of complex thought is not acceptable.
If you're an American and particularly Jewish, I would fear what openweb is doing to us
Tip for consumers:
Only patronize openweb if you support antisemitism and white supremacy. If you're against these things like I am, this isn't the place for you
Products used:
Their antisemitic message board
The OpenWeb platform is crap. It freezes, unfreezes, then freezes again. When clicking on a reply to one of my comments, the comment is only briefly displayed, before it vanishes in the list and often never to be found again. The browser will often throw an error, when OpenWeb sh.its its pants. It sucks donkey balls and makes every site worse that it touches. The over-the-top censorship is another issue.
OpenWeb is a commenting system used by Yahoo News. Yahoo news largely leans right, politically, and the OpenWeb AI comment filtering system amplified rightwing commentary and restricts comments that challenge these ideas too strong. A shovel is a shovel in the real world. In OpenWeb's world, the shovel COULD BE considered offensive so you must refer to it as a garden implement. This censors the true meaning of your comment. People no longer are certain you are talking about a shovel. And when this is about political ideas it becomes very difficult to get a comment posted saying anything real without it getting rejected. I included a screenshot of what was an already sanitized comment about gangsta rap because I was so incredulous that it was unacceptable. And it doesn't improve the commentary. Yahoo News is very racist and it's amazing Yahoo execs want to be associated with it. [I did not purchase anything]
You can see a real review on this rumble video, at about 15 mins in: https://rumble.com/vm6yi3-openweb-blows-chunks-and-more.html
In sum, they tormented them over every comment, they responded each time, and then they used a third party to decide to get rid of them. So if you are a loyal customer, they'll get rid of you when it suits their leftist agenda.
Also there is a lying review here that they don't allow "criticism" of Israel. They are leftists, they are day and night supporting anyone against Israel. Straight out Nazi conspiracies they ban, gives them credibility to ban normal people, but real supporters of Israel are consistently banned, don't write "Rav Kahane was right" on their platform if you want to be there.
I don't go out of my way to review things, but since I can't comment this on the Daily Wire website, because OpenWeb will just delete me, rating the website here is basically my only option to say anything about it publicly.
Tip for consumers:
Self-censor and only say things that are politically correct to the democrat party of the USA and you'll do fine. Also consider alternatives.
Products used:
Commenting on news websites with their service
This company has been censoring and shadowbanning the internet since it used to be called Spot.IM.
They pay and bully companies to delete legitimate negative reviews.
Trivial words and phrases are censored, you may not speak ill about Israel as a country because Openweb has to follow Israeli law, and they will lie about you being shadowbanned if you contact their support.
Tip for consumers:
Avoid like the plague and contact website hosts asking them to use a real comment system (anything but spot.im)
Products used:
comment system
Uses an atrocious and unforgiving AI to censor any, and every, frivolous thing with no manner of reverse or disputing. Will actively shadow ban anyone pointing out their censorship.
Tip for consumers:
Do not use!!
Products used:
Hosted comments
Spot IM is perhaps the best community interaction platform out there. I made the right choice and started using their plugins for my site and it has really helped wonders. My community is organically staying in my site instead of fluctuating around different sites like Facebook. It's easy to track comments and interactions. Overall, a must have.