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OptiContacts has a rating of 3.4 stars from 197 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OptiContacts most frequently mention best price. OptiContacts ranks 14th among Contact Lenses sites.
Saw advertised price on contacts with a coupon for $15 a box. Went thru the whole process of ordering get ready to check out says total is $111 total. Then hit ship order and then that page said $247.They added on a $89 processing fee and $19 shipping. So I then wanted to find out if they charged me $89 processing because they gave me coupon discount so I made an order without using a coupon paying full price for contacts and the processing fee dropped to $14 with free shipping. So they are false advertising because if you use coupon code they get it back by charging you a high processing fee. The contacts were the same price either way. This practice should be against the law
I ordered contacts thinking they were going to be 30% off but they make the font so small i consider this deceptive marketing. Price should have been $31 and change plus tax and shipping but came out to like nearly $60. The customer service would not do anything and said sorry you did not order $99 worth of contacts to get that price.
Thank you for promptly getting my prescription from my dr and sending my contacts out quickly! I will continue to order from your company!
Easy interface very accommodating simple to use and able to upload exam very very easily thanks ally
They are the best place to shop. Quick ordering. Quick Shipping. Just overall such an easy quick process!
Thanks for providing a name brand for a fair price and the ground shipping was faster than expected.
Ordering was easy, shipping was fast and product was exactly what we needed. Overall a very good experience.
I am extremely pleased with the service that I received. It was quite easy. My order was received in a timely manner.
The contacts arrived very quickly. I was impressed with customer service. The ordering was very easy to complete for the first time.
I am very happy with my contact purchase thru OptiContacts. I would purchase thru them again and recommend them.
Crazy processing fee. The processing fee was the same amount as the item and you dont really see it until you get the final invoice
Best price for my expensive contacts. Had absolutely no problem with shipping, service, or charges. Quick and easy.
Always receive fast and accurate service with opticontacts! Will continue to use them for all of my contact needs.
Order #*******.
They also shipped me someone else's contacts! Poor customer service. Go somewhere else!
Awesome price, fast delivery & great quality. I didnt know that the will get here so fast. I Love them!
Quick and accurate delivery. Very Very very satisfied. The prescription was uploaded and my contacts went out the same day.
I have never in my entire life dealt with such a misleading and manipulative company. Im looking at my receipt that I placed when I ordered my contacts and it says theres a $7.95 shipping fee. Ok, fairly normal, right? Well I get my contacts today and I look at this receipt and it shows a $37 handling charge. Plus the $8 shipping charge! So these what seemed to be cheap contact lenses do not turn out to be so great afterall.
Since their website says that there is a full refund policy I say fine just refund me everything and Ill send it all back. Well after asking about 3 times (they talk over you and say just the right thing to confuse you about whether youre getting a FULL refund or just a full product refund (sneaky)) theyre still going to keep the $45 and refuse to make it right one way or another whether it be refunding just the handling charges that were not on my original receipt or refunding everything for a return. But no they say they absolutely will not and that enough people are happy that it doesnt matter if some people are not unhappy.
Samantha who most definitely is not really named Samantha, was probably the most vile human being Ive ever spoken to and I live in South Florida, so lets just say thats pretty bad. After complaining about the $45 shipping and handling fee, she said she would be more than happy to send me a revised receipt with the one penny handling charge and raise the price of the contacts. I just could not believe my ears at this point and had to get off the phone. I have never in my entire life, and I am an attorney who practices in consumer law and deals with slime ball companies all day long, dealt with anything even remotely close to this.
I never thought Id consuder suing someone over $45, but they cant keep getting away with this.
Horrible wait time. Contacts took over a month to get. First time costumer and I will not be back!
Best price to buy contacts. The only place that delivers to FPO's Great prices and fast delivery!
They were delivered on time! And they are the correct Rx! Thanks!
We got the product that was needed. The product was at a good price. The shipping was fast.!
Great service. Easy online processing. Convenient and quick delivery. Recommend highly. Quality
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OptiContacts.com -- Save on your contact lenses. Free shipping on eligible orders available within USA. Up to 70% off on contact lenses by acuvue, ciba, coopervision, bausch and more. Buy your contact lenses at a discount from a reputable and reliable source.
At OptiContacts.com our philosophy is simple: we believe in keeping prices low and shipping free (for all eligible orders over $129 and shipping within the USA), so that you can save your money and we can continue to be one of the world's leading and fastest growing contact lens companies on the Internet. With over 20 million lenses sold since 2004, you as the consumer can rest assured that you are buying contacts and glasses from a reputable and reliable source, for a fraction of the cost you would be paying at your doctor's office.
