• Optyca

Optyca

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Overview

Optyca has a rating of 3.9 stars from 98 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Optyca most frequently mention customer service. Optyca ranks 19th among Eyeglasses sites.

How would you rate Optyca?
Top Positive Review

“If you want a pair of glasses "optyca" is your best...”

Denise M.
7/1/13

If you want a pair of glasses "optyca" is your best shot. Honest and true to their word. Excellent service, shipment arrived before time and was exactly as described. Would do business with again anytime and definitely recommend to others, thanks.

Top Critical Review

“BE VERY CAREFUL”

david s.
7/8/13

BE VERY CAREFUL. These folks are either scammers, or they are very very overwhelmed amateurs. They charged my card immediately, but have not shipped to me now, 12 days on. They do not answer their phone. Email customer service is generic, vague, and essentially pleads for sympathy. I have written them three times looking for details on what's up with my order. The response I got claims "Our phone line is down and due to this reason we have a high inflow of emails." But they ignore my request to cancel the order. I think these folks post many false reviews of themselves. The many glowing five star reviews simply don't make sense to me. Also check out the detailed postings here which also make me think these guys engage in spoof reviewing http://www.reviewopedia.com/optyca-com-reviews When I hunt around online, I can find five different street addresses for them in Brooklyn.

Reviews (98)

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Reviews that mention popular keywords

customer service (12) 2 weeks (7) credit card (10) delivery time (3) excellent service (3) delivery date (3) persol sunglasses (2) prescription glasses (3)
Thumbnail of user vickyk3
1 review
0 helpful votes
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June 7th, 2013

Thank you, I saved myself $100. I went to the gucci store and they told me these were the real deal. Thanks to this website I afforded it and am happy getting compliments everyday!

Thumbnail of user olvinc
1 review
4 helpful votes
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June 19th, 2013

I love the glasses I had a pair of these and they broke so now I purchased them again and they came exactly how my previous one came. I would definitely do business with this seller again. Thank you!

Thumbnail of user melenief
1 review
1 helpful vote
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July 10th, 2013

Great company, on time, the item was the same as they described... the TOM FORDS look great... Bottom line Great product & service! For sure I will shop with them again...

Thumbnail of user ericc41
1 review
3 helpful votes
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June 27th, 2013

Item arrived on time and looked even better in person than in the pictures. I got compliments on the frames as soon as I wore them out. Definitely recommend this site!

Thumbnail of user leticiat1
1 review
1 helpful vote
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July 18th, 2013

The item arrived before the expected date, and it was fantastic cause i thought that i'd not be able to wait in the U.S. for it to arrive before i get back to my country.

Thumbnail of user janisn2
1 review
6 helpful votes
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June 10th, 2013

I received my order within a few days and the service I received with my exchange was amazing! Highly recommend this business and will order from them again!

Thumbnail of user pc31
1 review
3 helpful votes
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June 30th, 2013

ALL OF THESE POSITIVE REVIEWS ARE FAKE! THIS COMPANY ARE A BUNCH OF CROOKS AND THEIR ADDRESS IS A APARTMENT AND NOT A STORE! ORDERED MY GLASSES 2 MONTHS AGO, STILL NOTHING! CONTACTED THEM LAST WEEK AND WAS TOLD MY GLASSES WERE ON BACKORDER ALL ALONG AFTER LYING TO ME SAYING THE GLASSES WERE PROCESSING! BULL$#*! COMPANY, LOTS OF PEOPLE HAVE BEEN SCAMMED!

Thumbnail of user sameerp
1 review
2 helpful votes
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June 26th, 2013

They did a great job to overcome a small mistake they thought they had done. In the end I had the product I wanted in the right time. Amazing service!

Thumbnail of user angelat11
1 review
8 helpful votes
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June 22nd, 2013

Great deal. Fast shipping. Product as advertised. Very stylish color, highly recommended, price is much lower than other stores, came with an original box and cloth.

Thumbnail of user dominiquec4
1 review
0 helpful votes
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July 6th, 2013

My shipment was processed and shipped out immediately and arrived several days before it was estimated - just in time for me to leave town in my stylish new sunnies.

Thumbnail of user lynng19
1 review
3 helpful votes
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June 4th, 2013

PLEASE do not fall victim to this website like I did! It has been over a month since I ordered my glasses. I can't get anyone on the phone, and they don't return my messages. I have emailed SEVERAL times, and they just keep saying they are in process. This is a TOTAL scam. I emailed yesterday demanding a refund, and they said my lenses have been ordered and should be ready to ship "in a few days". What a crock! So they don't even make the lenses? No way! What have they been doing for an entire month? I spoke with my credit card company and told them to cancel the transaction. Yeah - they charged my card a month ago, although I have received nothing but emails where they are trying to buy time. This is a PRESCRIPTION. I. e. MEDICALLY NECESSARY. You can't mess with someones eye health like this. I NEED MY GLASSES! Also, take a look at the only good reviews you see here. Don't they sound FAKE? The only place I could find a good review of this company is on some sight called ekomi, which is NOT in the United States and is a PAID marketing company. I would give less than one star if possible. BUYER BEWARE!

Thumbnail of user denisep9
1 review
3 helpful votes
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June 10th, 2013

Frames were exactly as pictured and came with a beautiful case. Awesome! No complaints! Will use in future and recommend others!

Thumbnail of user sandras30
1 review
4 helpful votes
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June 20th, 2013

Beautiful sunglasses, I bought for my husband for Father's Day and he loved it. Very fast delivery, thank you!

Thumbnail of user igors1
1 review
1 helpful vote
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July 3rd, 2013

Very happy! It arrived much, much sooner than expected. Was exactly what I wanted at a good price. I would definitely order again! Thank you!

Thumbnail of user kristenm9
1 review
1 helpful vote
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July 26th, 2013

I emailed ahead as a follow up because was concerned about delivery time, the response was quick and action was taken - very much appreciate!

Thumbnail of user heathere5
1 review
4 helpful votes
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June 25th, 2013

Very happy with the glasses. They were a bit big, but took them to my eye dr. and they bent the arm to adjust the fit. So they are perfect.

Thumbnail of user lucianap1
1 review
1 helpful vote
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July 2nd, 2013

The delivery was fast! Love the service. Order was shipped from NY one day after the order was placed and arrived the following day. Yay!

Thumbnail of user monaj1
1 review
1 helpful vote
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August 5th, 2013

Excellent service. The glasses arrived in their original case with authenticity certificate. No problem.

Thumbnail of user timothyr7
1 review
1 helpful vote
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July 22nd, 2013

Authentic product at an amazing price; arrived a day early; great experience; full five stars and worth every last one. 'enough said.

Thumbnail of user bethc15
1 review
1 helpful vote
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July 10th, 2013

Very happy w my purchase. Item as described. Hassle-free transaction. Shipping faster than expected. Would buy from site again. Highly recommended.

Thumbnail of user seanm50
1 review
12 helpful votes
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June 19th, 2013

Absolutely as advertised! Quality merchandise, quick service and even quicker shipping! VERY PLEASED! Thanks so much!

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From the business

Optyca sells designer eyeglasses and sunglasses.

Company Representative

Thumbnail of user tomf11
Tom F.

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