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    OrchidRomance

OrchidRomance

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Overview

OrchidRomance has a rating of 3.8 stars from 8,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrchidRomance most frequently mention beautiful women, good experience, and nice people. OrchidRomance ranks 3rd among Dating sites.

  • Service
    32

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 73.8%
Positive
1,024
Neutral
219
Negative
145
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How would you rate OrchidRomance?
Top Positive Review

“Orchid romance is an excellent dating service”

Carianne N.
4/1/23

Orchid romance is an excellent dating service for serious relationships. It's a free dating site with paid extras like lengthier messages, more matches, and profile access. The basic edition enables you search for nearby love seekers, saving you from traveling the world to find your soul mate.

Date of experience: 3/31/23
See positive reviews
Top Critical Review

“Always so far.”

James M.
8/2/24

All the women that contacted me were either in China or the Philippines. Beautiful women, mostly educated professionals if profiles are believed. Chat billing is listed as 'by time' not each message. Email is even more expensive. Save your $$ and try anther site. We'll unless you travel a lot?!

Date of experience: 8/2/24
See critical reviews

Reviews (8,627)

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Reviews that mention popular keywords

asian women (24)
Thumbnail of user lawrencek409
Pennsylvania
1 review
1 helpful vote
  • Send Message
August 3rd, 2023
Verified purchase

Not even free. There's no way i'm paying for another text message Just to chat with someone. I can do it on my phone with service I can pay for So no that's a no no

Date of experience: July 4, 2023

Thumbnail of user supportteamb
Support Team B. – OrchidRomance Rep

Dear Lawrence,

Thank you for sharing your feedback with us!

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.

We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@orchidromance.com and we will be happy to help you!

Kind Regards,
OrchidRomance Customer Support

Thumbnail of user rond622
Michigan
1 review
0 helpful votes
  • Send Message
November 7th, 2022
Verified purchase

This is a very good site I must say and the women are very beautiful and respectful. The site let's a guy get to know who he is talking to without interrupting a guy for More money. They make the experience enjoyable

Reason I chose this business:

I was curious about the behavior of other women from different societies and this site seems like it's more down to earth and honest and gives more of a realistic vibe

Date of experience: November 7, 2022

Thumbnail of user supportt17
Support Team O. – OrchidRomance Rep

Dear Ron,

Thank you for posting a positive review! We appreciate your feedback.

We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally.

We wish you a pleasant time on our website!

Best regards,
OrchidRomance Customer Support

Thumbnail of user kennyraya
Oregon
1 review
0 helpful votes
  • Send Message
July 22nd, 2023
Verified purchase

This seems just a bit over the top. I am enjoying the process, but I am not sue I am 100% sold on the authenticity of the profiles and whether these people are actually writing these words.

Reason I chose this business:

Because, it was put in my face.

Date of experience: June 22, 2023

Thumbnail of user supportteamb
Support Team B. – OrchidRomance Rep

Dear Kennyray,

We are excited to hear that you are enjoying your time on our website and productively using it to make new friends online!

Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.

If you have some specific questions related to our service or need assistance - please contact us via support@orchidromance.com and we will be glad to help.

Kind Regards,
OrchidRomance Customer Support

Thumbnail of user johnnyt216
Ohio
1 review
3 helpful votes
  • Send Message
September 24th, 2022
Verified purchase

Nobody wants to actually get to know you, all they want to do is send pictures and eat your credits up. I ask questions to get to know them and they ignore them and just talk dirty, I'm not here for that, that stuff should come once you get to know them. I ask one person for something and everyone does it like same people are answering you.

* OrchidRomance attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 25, 2022

Thumbnail of user supportt17
Support Team O. – OrchidRomance Rep

Dear Johnny,

We are sorry to hear about your experience on our platform.

It is important for us to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them.

Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.
If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

We would be glad to hear more details about your communication experience on the website. Please contact us via support@orchidromance.com and our professional support team will be glad to assist you with this issue.

Looking forward to hearing from you soon!

Best regards,
OrchidRomance Customer Support

Thumbnail of user sonnyp36
Florida
1 review
0 helpful votes
  • Send Message
December 20th, 2023
Verified purchase

Your website is very easy to use so far. The potential connections and matches seems to be very quality, and professional. I like your site so far. This is why I give 4 stars. Thanks.

Reason I chose this business:

I decided to use your site because I like very much Asian women. Also, I found on the internet. Your site was one of the best for dating Asians.

Date of experience: December 20, 2023

Thumbnail of user earlw163
Texas
1 review
0 helpful votes
  • Send Message
September 11th, 2022

This site can be costly. You are charged for every chat message send to the person you're chatting with. When you think you are ready to move forward and exchange personal information. Your information will be block from being summited. Anyone wish to move and comunicate elsewhere, and if you were to asked the girls for their email addresses they will respond saying Let's stay and chat here. The women here i are paid clients to keep you chatting and to consume all you financial credit. If you are looking for Love i recommend other site where you can pay 80% less than this site and get more results when you pay on a monthly or quarterly basis than being charged per chat on this site. Don't waste your hard earning here I have been here for 4 months and the same poor excuses is lets get to know each other better. Pay attention Guys to the Red Flag. Its not worth you efforts here.
EW

Tip for consumers:
I personally think if you have the financial means for just entertainment purposes only. Use this site. However, if you are looking for Love this is not the site for you.

Service
Value
Quality

Date of experience: August 12, 2022

Thumbnail of user supportt17
Support Team O. – OrchidRomance Rep

Dear Earl,

Thank for you your feedback.

I do share your concerns about the price and there is a reason for such prices that we have. As you have noticed, most of our female customers are “validated” members who confirm their registration with the documents and checked background. We cooperate with our Regional Partners in that process. It really takes a lot of effort and requires a lot of resources. Moreover, we have a 24/7 Customer Support team that is ready to assist with any request.

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses.

Please, keep in mind that it's not forbidden to share personal contacts with your friends on the website. Pay attention, that the Internet isn't a secure space for sharing personal information with people you barely know. The website holds no responsibility for the validity of contacts you receive directly from other members. More on that: https://orchidromance.com/public/anti-scam-policy
If you want to get confirmed and valid contact information of another member, we have a special procedure – “Contact Request”. Please let us know if you want to know more about it.

It is real life. Every member communicates the way he/she is used to in real life. We cannot force the members to leave the website and provide their personal contacts to communicate with other members, they have their free will to do so. People register here to communicate with other members, to find a pen-friend or even a partner, or for any other purpose they deem fit with our terms and conditions, and they are free to do so.

From our side, we try to provide every member with a positive communication experience on the platform. However, each separate member chooses their own manner of communication as well as whom they want to talk to.

Be advised that we cannot guarantee and do not promise members any specific results from using the platform. All the ladies registered on our platform are mere users with different reasons to communicate with other people. We recommend that you discuss everything with the person you are interested in directly to find out if your purposes actually match. We do not pay the validated members for communication with other members and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.

We carefully consider all complaints received from members of our website. If such complaints allege the dishonesty of a member and breach of our terms, we investigate them. If we notice impersonation and deception, we block and blacklist the member. If representatives of the member appear to be guilty of some things or seem to be suspicious to us, so we apply sanctions to the representatives, which may bring about complete termination and blacklisting.

If there’s anything we can do to help you further, let us know via support@orchidromance.com.

Sincerely,
Orchidromace Customer Support

Thumbnail of user sebastienf17
Canada
1 review
0 helpful votes
  • Send Message
September 10th, 2023
Verified purchase

The first person i talk look like generate answer, dont seem like a real person and soon i will have to pay to chat so i will probably leave i have a hard time trusting those kind of dating apps

Reason I chose this business:

I think asian women are beauthiful

Date of experience: August 11, 2023

Thumbnail of user eddieg214
Colorado
1 review
0 helpful votes
  • Send Message
January 28th, 2023
Verified purchase

I gave the rating I did because I am new here. I do not know the young lady I am speaking with has now she knows more about me than I know about her. I don't think the communication time was enough before asking me for money

Reason I chose this business:

I was told it was a site to check out since I love everything about Asian women that American girls have forgotten

Date of experience: December 29, 2022

Thumbnail of user supportt17
Support Team O. – OrchidRomance Rep

Dear John,

Hello and thanks for leaving your review.

If you enjoy our services, we kindly ask you to increase your rate.

If there's anything we can help you with - feel free to contact our team via support@la-date.com

Kind regards,
La-Date Customer Support

Thumbnail of user robertf3232
Texas
1 review
0 helpful votes
  • Send Message
December 31st, 2022
Verified purchase

I don't have enough time to tell the Young lady all she needs to know. But you have given me a chance to get a good start. I thank you. I don't have money today to buy credits. But I will.

Reason I chose this business:

I like an adventure and I am looking for a partner in life

Date of experience: December 31, 2022

Thumbnail of user supportt17
Support Team O. – OrchidRomance Rep

Dear Robert,

Thank you for the review!

You are welcome to choose from the available lower packages on the credits page.

Let me please also inform you that we have a bonus loyalty system. Would you like to know more about this?

As an alternative, you still have access thousands of users' profiles absolutely for free. You can view their photos and check your conversation history without any credits required.

Should you have any questions, please contact us back via support@Orchidromance.com. We will be glad to help you.

Best regards,
Orchidromance Customer Support

Thumbnail of user jimp1316
Texas
1 review
0 helpful votes
  • Send Message
July 29th, 2023
Verified purchase

The price for credits and the amount used in the app, is way too much $. Thanks but if I'm going to spend that kind of money I'd rather that she gets the benefits of the money not the app

Reason I chose this business:

Was hoping it to be a good app.

Date of experience: June 29, 2023

Thumbnail of user supportteamb
Support Team B. – OrchidRomance Rep

Dear Jim,

Thank you for sharing your feedback with us!

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.

We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@orchidromence.com and we will be happy to help you!

Best Regards,
OrchidRomance Customer Support

Thumbnail of user michaelv1699
Nebraska
1 review
0 helpful votes
  • Send Message
January 3rd, 2023
Verified purchase

These are not real girls. ONLY computer bots. I have a very easy bot test. These girls know NO English or they are computer bots. I think computer bots. AND I am getting too much email. Beautiful girls but not real.

Reason I chose this business:

I chose before, but it is not a real site with real girls. I want real girls.

Date of experience: December 4, 2022

Thumbnail of user supportt17
Support Team O. – OrchidRomance Rep

Dear Michael,

Hello and thanks for leaving your review.

Please kindly note, that we carefully approve all the members to be registered on our website. Our members’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the member you look at in the profile pictures is the person you are corresponding with (such profiles have a label “Validated member”).

Should you have any questions or proofs regarding your statement, please contact us via support@orchidromance.com

Kind regards,
OrchidRomance Customer Support

Thumbnail of user peterl1656
Virginia
1 review
0 helpful votes
  • Send Message
February 22nd, 2023
Verified purchase

It sucks get to talking with somebody and you cut them off for a couple dollars that sucks you somebody's heart and feelings up and then you chop them down thank you a lot

Reason I chose this business:

I I wish I wouldn't have known I like someone then you cut me off thank you you have a good night

Date of experience: January 23, 2023

Thumbnail of user supportt17
Support Team O. – OrchidRomance Rep

Dear Peter,

We appreciate you taking the time to share your feedback with us!

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those personally.

Also, please be informed that we offer several options of credits packages, we recommend that you choose the biggest packages of credits available in order to keep your conversations uninterrupted for a longer time and the credits will last longer. Moreover, the price per 1 credit is cheaper the bigger the package you choose.

Please feel free to contact us via support@Orchidromance.com at any time if you have any questions regarding our service. We will be more than happy to assist you.

Kind Wishes,
Orchidromance Customer Support

Thumbnail of user roberts6332
Virginia
2 reviews
0 helpful votes
  • Send Message
February 13th, 2022

I want to warn you that at OrchidRomance only a small part of the features is free. For the full package, you will have to pay. The amount by the way is not small. But it is not a waste of money. Payment, good protection from random people and fake profiles.

Date of experience: February 12, 2022

Thumbnail of user supportt17
Support Team O. – OrchidRomance Rep

Dear Robert,

Thank you for leaving a review.

It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. Also, we would like to emphasise the fact that we try to make sure that all the validated members are real and interested in communication with other members. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

Should you have any additional questions or concerns, feel free to contact us via support@orchidromance.com.

Best regards,
OrchidRomance Customer Support

Thumbnail of user stany33
Canada
1 review
0 helpful votes
  • Send Message
September 30th, 2023
Verified purchase

I am not interested in continuing a chat where I have to spend a considerable about of money. I would to continue my chat by email to the person in question.

Reason I chose this business:

I thought it would be. An interesting way of meeting someone for as a friend or long time relationship

Date of experience: August 31, 2023

Thumbnail of user supportteaml5
Support Team L. – OrchidRomance Rep

Dear Stan,

Thank you for leaving this feedback!

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.

We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@orchidromance.com and we will be happy to help you

Best Wishes,
OrchidRomance Customer Support

Thumbnail of user davidp5780
Washington
1 review
0 helpful votes
  • Send Message
October 22nd, 2023
Verified purchase

I like the quality of business situations that are considered here so far. I feel I have the experience to be helpful to the young business owners I have spoken with so far.

Reason I chose this business:

It just popped up during my work on the computer.

Date of experience: October 22, 2023

Thumbnail of user supportteamb
Support Team B. – OrchidRomance Rep

Dear David,

Your positive experience is really important for us and we are glad to hear that our platform helps you chat with interesting people and make new friends!

Best Wishes,
OrchidRomance Customer Support

Thumbnail of user horsefeathersj
Missouri
1 review
0 helpful votes
  • Send Message
September 15th, 2023
Verified purchase

Most of the photos of the women are eye candy to elicit desire. I am of the philosophy that if you dont like me at my worst, I won't like you at you best...

Reason I chose this business:

I am interested in Chinese culture, history, language. I am learning Putonghua and Hanyu Pinyin.
I am considering applying for graduate studies in the PRC or Taiwan.

Date of experience: August 16, 2023

Thumbnail of user mobyo2
Texas
1 review
0 helpful votes
  • Send Message
February 20th, 2023
Verified purchase

Makes me lonely [n my birthday.need some close interaction.but Barbie was nice.she the bomb would love to hang out.but hunger call so I must go.peace out.

Reason I chose this business:

Lonely at home by myself on my birthday. Feeling empty inside with no one to share myself with. Boo hoo life sucks than you die

Date of experience: January 21, 2023

Thumbnail of user supportt17
Support Team O. – OrchidRomance Rep

Dear Moby,

Thank you for sharing your thoughts and feedback with us!

Be advised that our website was created and designed for online communication, all the users registered on our platform have different reasons to communicate with other people, hence the experience of each particular user is unique, as well as their results from using the platform. You may discuss that matter with the members you are interested in directly.

If you have some specific questions related to our service or need assistance - please contact us via Support@Orchidromance.com and we will be glad to help.

Kind regards,
Orchidromance Customer Support

Thumbnail of user kurtt111
North Carolina
1 review
0 helpful votes
  • Send Message
February 9th, 2024
Verified purchase

Thank you, I have talked to two ladies, and I want Karly to marry me. She is just the right age and so beautiful. I JUST WANT TO KNOW EVERYTHING ABOUT HER. I WILL TELL MY FRIENDS ABOUT YOUR SITE. I AM A MINISTER AND i CAN'T WAIT TO TAKE HER WITH ME TO MY CHURCH.

Reason I chose this business:

I FELT IN MY HEART THAT YOUR SITE HAD JUST WHO GOD HAS FOR ME. THANK YOU AGAIN.

Date of experience: February 9, 2024

Thumbnail of user bod36
Minnesota
2 reviews
0 helpful votes
  • Send Message
October 10th, 2022
Verified purchase

It makes me go to a dreamland. It is a place where my mind would fantasize possibilities and there is actually a chance though very remote at least there's an outlet to go that makes a not so colorful life a simple person like me has

Date of experience: September 10, 2022

Thumbnail of user supportt17
Support Team O. – OrchidRomance Rep

Dear Bo,

Hello and thanks for finding time to submit your review.

We're delighted to know about your experience. If you enjoy our services, we kindly ask you to increase your rate.

If there's anything we can help you with - feel free to contact our team via support@orchidromance.com

Kind regards,
OrchidRomance Customer Support

Thumbnail of user cottonsmithb
Georgia
1 review
0 helpful votes
  • Send Message
November 14th, 2022
Verified purchase

Well this is only the first woman I have to talk to you but she was nice just like the staff here on the site very nice people that will help you find what you want what you're looking for they going to hook you up if I had to join again yes I would

Reason I chose this business:

I had heard so much about the site from my friends they said it was awesome they theirs how they explained it it was awesome experience for them and that's how I decided to try to suck it I think myself I think it's a good say good clean fun that's what you're looking for maybe a little naughty somewhere I don't know

Date of experience: November 14, 2022

Thumbnail of user supportt17
Support Team O. – OrchidRomance Rep

Dear User,

Thanks for the feedback you submitted.

It is a pleasure to know your opinion about our platform.

Best regards,
OrchidRomance Customer Support

Thumbnail of user aniceridefromherv
Kansas
1 review
0 helpful votes
  • Send Message
September 30th, 2022
Verified purchase

Well it would be a lot better if the it wasn't so high and take all the credits could you text three times and you're out of credit it don't give you a time to get to talk to him and then you got to spend more money well sometimes ain't got the money to pay what you got a month make sure you guys are way too high and plus if you do get along with somebody and you have a connection well you get to talking to him and then next thing you know he cut it off and lose everything

Reason I chose this business:

Cuz I wanted to meet a nice looking Asian woman they have more fun and they're more respect for their men and they're built better

Date of experience: August 31, 2022

Thumbnail of user supportt17
Support Team O. – OrchidRomance Rep

Dear User,

I can see how you feel. To be honest, some of our other members felt that our prices are too high. Indeed, there are many websites out there, our communication platform though has a number of advantages, such as strict adherence to the terms of legislation, including the Federal IMBRA law, which guarantees the member's safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support service for our members.

Every query is carefully reviewed by our Investigation, Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?

We’re here for you anytime.

Please feel free to contact us via support@OrchidRomance.com in case of any questions.

Kind Regards,
OrchidRomance Customer Support

Thumbnail of user jimmyx21
New York
1 review
0 helpful votes
  • Send Message
October 21st, 2023
Verified purchase

So far I've had a good experience so you are all beautiful women but you got to understand I do understand that they're younger than I am very young women they may want children someday

Reason I chose this business:

Machine washable more honest of sight to a more honest site to be on because I'm out I'm out for this thing for life and the lady I'm going to be with she will be waiting on hand and foot and she will not have to be doing anything and I don't want some drug addict or anything like that

Date of experience: October 21, 2023

Thumbnail of user supportteaml5
Support Team L. – OrchidRomance Rep

Dear Jimmy,

Thank you for leaving this review!

Please feel free to contact us via support@orchidromance.com anytime if you have any questions or need assistance.

Best Wishes,
OrchidRomance Customer Support

Thumbnail of user adk8
Florida
1 review
0 helpful votes
  • Send Message
August 1st, 2023
Verified purchase

I am not going to give up my Credit card number because I am not able to. I would love to get hooked up with a Beautiful Lady. And even Spend the rest of my Life with Them.

Date of experience: July 2, 2023

Thumbnail of user supportteamb
Support Team B. – OrchidRomance Rep

Dear User,

Thank you for sharing your feedback with us!

We are glad that you chose our service and we cannot wait to hear more of your feedback once you gain more experience on our website.

Please feel free to contact us via support@orchidromance.com at any time.

Kind Regards,
OrchidRomance Customer Support

Thumbnail of user thomasf1341
New Mexico
2 reviews
3 helpful votes
  • Send Message
July 4th, 2022

Stay away from here, it's a scam. Women are not real. I have spoken to many men and women that say none have seen a face to face at all from this site, it's all a pipe dream. You have to spend 3000 credits before you can get their info, and you get info that they never respond to. After spending hundreds of dollars just to get the info for 1 woman, to find out they aren't real. Then to spend another hundreds of dollars on a second one that isn't real either, one I tried to find, didn't exist. Then to attract another you have to spend hundreds more to get another one. But no person has met one of these girls that I have spoken to.

Date of experience: July 4, 2022

Thumbnail of user supportt17
Support Team O. – OrchidRomance Rep

Dear Thomas,

We are sorry to hear you had an unpleasant experience.

First of all, I would like to point out that we are very serious about our integrity and security, as our main goal is to create a safe space for communication and exploring new cultures and ideas. That’s why we have carefully crafted a lengthy and strict process of verification, which allows us to stop any ill-intended people from even creating a profile on our website.

When you make an acquaintance with new people through the Internet, there is always a risk that the person himself pretends to be the one, who you see in the pictures. Thereby, we take a number of preventive steps on our website to settle this question.

We are proud of this, because not all communication platforms take such precautions. First, we require to see the photo IDs of all our validated members.

In case a user gives rise to our suspicion, we may take additional steps to verify the profile, such as asking her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.

Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website.

However, if you feel like you’ve encountered any suspicious activity while using our service, we would be more than happy to assist you in such a case.
To be able to start an investigation on the issue you’ve mentioned, we will need you to provide us with as much evidence as possible.
The best examples would be screenshots of conversations, photos, videos, or any other subject that left you questioning the user’s intentions or nature.

Kindly send them to support@orchidromance.com and we will be glad to check this matter for you!

Please be advised that we are not able to force members of the website to communicate via personal email. The only thing we could do for you is to clear up with the member in question the valid reason for stopping communication.

Also, we completely understand that those rules for contact exchange make you feel frustrated from first sight. I consider it would be appropriate to establish a little parallel between our website and real life to make it clear to you. If we are talking about real life, people don't usually trust the person they don't know well enough. So well, it takes some money and time to communicate with the member during your walks, café talks and some films at the cinema.

We have many happy stories when people meet after communication on our platform but, unfortunately, we can not publish them, because not all members give their consent to the publication.

Sincerely,
OrchidRomance Customer Support

Thumbnail of user bigq12
Texas
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

It was a nightmare experience with her I never ever want to experience nothing like that again and anyone I can tell not to go on this site I will tell them not to and I may even post it on Facebook the bad idea that I had on this site Benny Cade JR it was a bad thing on this site the female wasn't right and I am going to post it on Facebook and let the world know my results from her and this site Benny Cade JR Facebook will know and a ride 5 minutes after I get off how sad this site is in the women's are

Reason I chose this business:

Is very bad Facebook where are you I need to post something about this site do not go to it the girls are not real it is a game that they play

Date of experience: November 7, 2023

Thumbnail of user supportteamr
Support Team R. – OrchidRomance Rep

Dear Big,

We are excited to hear that you are enjoying your time on our product and wish you the best of luck in further communication with your penfriends!

Best Wishes,
OrchidRomance Customer Support

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SupportTeam A.
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