• Organic Aromas

2021 CUSTOMER CHOICE AWARD

Organic Aromas

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Overview

Organic Aromas has a rating of 4.8 stars from 87 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Organic Aromas most frequently mention customer service, essential oils, and high quality. Organic Aromas ranks 2nd among Aromatherapy sites.

  • Service
    12
  • Value
    10
  • Shipping
    9
  • Returns
    6
  • Quality
    10
7
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How would you rate Organic Aromas?
Top Positive Review

“Excellent website”

Jason L.
3/10/19

I absolutely love that this company offers to not only it's customer but anyone that visits the site helpful information about essential oils and safety along with free and safe recipes you can use in any diffuser

Top Critical Review

“2 diffusers stopped working within months of each other”

Kaitlin V.
5/15/21

I don't often write reviews, however I'm quite disappointed. I loved the look and function of my diffuser while it lasted. I bought it in 2018 and have taken great care of it, following all directions recommended by Organic Aromas. It stopped working a few months ago and was out of warranty. I was told I could send it for repair, at my own expense to have it shipped and with no guarantees. What prompted me to write this review is I now have another machine that has also stopped working. I reached out to the company to let them know, and it was reiterated I could send them for repair, again at my own expense for the shipping costs. These machines are beautifully crafted and are worth the money, provided they work longer than 3-4 years.

Reviews (87)

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customer service (22)
Thumbnail of user kaseyz1
California
1 review
0 helpful votes
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December 16th, 2019

I did a lot of research about diffusers and Organic Aromas stands out as the absolute best. I'm excited to try their oils too.

Thumbnail of user harryp134
GB
1 review
0 helpful votes
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December 12th, 2019

Gives off a strong smell using no water or heat. Really happy with my purchase and much better than any other diffuser I have used in the past.

Thumbnail of user latoyaw122
Ohio
1 review
0 helpful votes
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January 8th, 2020

Great quality diffuser with no plastic parts. Starter kit is a good deal when switching over to essential oils for the first time.

Thumbnail of user colleenr296
New York
1 review
0 helpful votes
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January 8th, 2020

Good essential oils, not expensive compared to competitors, great oil nebulizers (spa grade), and good customer support. Plain and simple.

Thumbnail of user magdalenaw3
Poland
1 review
0 helpful votes
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November 28th, 2019

I bought Exquisite Nebulizing Diffuser and it is really fantastic. I diffuseessential oils everyday. Highly recommend!

Thumbnail of user annak487
Poland
1 review
0 helpful votes
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July 29th, 2020

Love this diffiuser, bring peace to my home. But you need to be carefull with glass part, I broke mine but you can easily replace it :)

Thumbnail of user diannet24
Australia
1 review
0 helpful votes
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June 9th, 2019

I love my nebulising diffuser so much I have it on whenever I'm in the house. The fact I can control how strong it is is great. Can highly recommend!

Thumbnail of user emileea2
Illinois
1 review
0 helpful votes
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February 16th, 2021

I have been thinking a lot about purchasing Raindrop Nebulizing Diffuser. It's great I have found it on your web site. I like it a lot.

Thumbnail of user brena3
Philippines
1 review
0 helpful votes
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January 6th, 2019

Organic aromas is the top Aromatherapy company no doubt! They have high quality product especially their nebulizing diffusers.

Thumbnail of user abbeyt5
Texas
1 review
0 helpful votes
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December 12th, 2018

I've had great customer service so far and appreciate the rewards program they offer! Can't wait to purchase a diffuer!

Tip for consumers:
Check out Aroma Points rewards!

Service
Thumbnail of user frankm654
Australia
1 review
0 helpful votes
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October 17th, 2019

The Radiance Nebulizer is one of the best Diffusers I have ever used - you wont be dissapointed its truly an amazing product.

Thumbnail of user jamieh325
Florida
1 review
0 helpful votes
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April 25th, 2019

Your ylang-ylang oil, as well as so many other single oils and all of the blends that I have tried, especially the delicious 'Jubilation' blend (WOW!), is the absolute best quality and helps everyone in my home sleep. Thank you for making such good products. I tell everyone that your stuff is better and cheaper than all of the other brands and websites and definitely of better quality than the MLM companies. By far! The diffusers cannot be found anywhere else for this price. Using heat, water, wax, and many other elements completely changes the smell and particles of the oils and really ruins it. Your diffusers are the absolute best quality glass, everyone who comes to my home compliments the Radiance diffuser that I have and the smells of the oils, even massage therapists or spa workers who use oils daily. They always tell me that their oils don't smell as good and their diffusers broke after a short period of time. Mine has been working for 5 and a half years now, the rainbow lights are beautiful, the base and glass tube is structurally so well done, it is quiet, and the smell fills a room for a long time very well dispersed. I like that it goes on for 1 minute and stops for 3 minutes, and goes for 3 hours. YOU WILL NOT FIND A BETTER ATOMIZING DIFFUSER IN THE WORLD, ESPECIALLY FOR UNDER $100! JUST WOW, WOW, WOW, WOW, WOW! The timing is perfect. Never an issue. I love that they sell replacement parts, but I have never in over 5 years needed any. I tell all of my clients and friends to buy them, and I buy from Organic Aromas for every gift I need to get people. And the customer service cannot be beat at all. Quick replies and very nice staff who are very willing to help. And again, the price cannot be beat. Same price as store bought oils but ten times better quality. The difference is very obvious.

Tip for consumers:
The Radiance Diffuser is the most beautiful you will find on any website, even as a massage professional who attended many trade shows. They include a free 15ml oil. The $95 price is the best and has lasted me 5 and a half years with zero problems. Super nice customer service who will customize most orders for you. I love the custom photo options on the diffuser bases and the carved ones.

Products used:
Radiance Diffuser, Ylang-Ylang Oil, Jubilation Blend, Exporer Diffuser Kit, Organic Lavender, and much more!

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Chad P.

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