OurTime

I have been on this site for about three weeks and it been nothing, but a disaster. One catfisher right after another. The customer service dept, if there is one, doesn't give a damn about their clients only taking their $! I have been catfished in the three weeks I've been on, about 7 times. I told the last so called customer service guy, that I am taking my complaints about them to our state's attorney general's office. Ladies and gents, stay away from this site or you will be screwed out of just about anything. I would also recommend a BBB complaint as well if possible! No more for me! It is disgusting!

I signed up for this website and canceled it after a month, 4 or 5 months later I realized they were still taking money out of my checking account so I called them. The person who answered the phone said he would make sure it was canceled but they couldn't refund me at all. I asked for a supervisor so he put me on hold then came back a few minutes later and told me they could only give me a refund for one of the months. I told him that wasn't acceptable, I had canceled my membership after using it only one month. He hung up on me and I never got me money back. I believe this site is purposefully trying to scam older people.

I signed up for a free trial. After 2 days I was unhappy and deleted my account. I was not seeing anyone who would be my match. I called customer service to let them know. I was told I was not charged due to it being a free trial. I just got my bank statement and was charged $33.95. When I called customer service I was told that this was not a trial when I signed up. Even though I cancelled my account after 2 days they will not give me a refund. They still made me pay for a months service. What a big scam this site is. I did get two guys that were scammers, that is another reason why I cancelled my account. Reporting this site to the BBB.

I set up a free account and was enticed to join by a large number of fake messages. "Photo likes", flirts or other non-communications are funneled into the INBOX to appear as messages. They are NOT. There was also a solicitation for sex. Really a distasteful site.
I was a member less than an hour before canceling my account. OurTime customer service is directly inline with the rest of their practices. My request for a refund was rejected.

I signed up for ourtime 2-14-2017. I think the site is mass confusion. The company or someone is sending out fake flirts and messages to the members. When a man sends you a message that says like your pic. Then you know its not real. I got 12 or so that said the same thing. Some of the men look like they came from the pages of GQ. They all have wonderful jobs, make lots of money, and will love you till the day you die. If you doubt that they are legit check facebook' If the account has the same picture and has no history its fake. They are out to woo you untill the sun comes up and take all tyour money Its not worth the time even bothering with them just block them. I was immediatly sorry that I joined. You may luck out and meet someone. But be careful

Absolutely the worst! Limited number of members and when I decided not to renew and made a point of setting it up to not auto renew immediately after I signed up, just to protect my card. As the date to renew got close they charged my card anyway! I contacted them and after some begging they refunded the premium amount they had charged. You would think this was the end of it, but then the charge showed up again a week later. I contacted them again and they refused to refund it, saying I already had one refund and they couldn't do it again. I called the credit card company and disputed the charges and also had them blocked so they couldn't charge me again. What a scam!

I joined last night and today I cancelled my one month membership and got my money back... They tried to tell me that the reason I can't connect to their site at times is because of my service provider-Spectrum. I told them they were scamming the public because I had tried other sites and I have no problem connecting anytime of the day from my desktop computer at home. He told me I could go to a local coffee shop and connect to their WiFi-what a joke! The agent I talked with said I will prove to you that its not our sites fault by doing a test with my cell phone. I declined the test and told him he was nuts for wanting to "Prove" it wasn't their fault. Sounds like a scam to me to get customer money.

I have been on the site 2 months. I'm in KC (2.4mil people) but seem to get only a few within 100 miles. I had 1 date. Waited 6 wks for a 2nd till I figured out he didn't have time for a relationship. 5 fakes messaged me (according to the site). A couple love bo.bed me then ghosted. Not impressed!