OurTime

I left Facebook dating service, as it had many imposters. So I decided to pay for a dating service to see if it had any better qualities. To my disappointment it did not. I joined on August 22/2023. I met who I thought was the person pictured below. I communicated for 3 days in which time we shared a cell phone number and started texting. On the third day/ evening I get a text asking me could he call me. By this time I was pretty involved and we had made a date for this coming Saturday. Foolishly I gave him my address through texting, so God knows what will happen to me? I only gave it to him because he was to pick me up for the date on Sunday. Back to Friday evening. He calls, he is known on the website as Mark, age 61,6 ft 2, living in Guelph, 1 hour from where I live. I said "hello",he said "hello" and I almost fell off my chair. It was the voice of A Very Old Man, very low very crotchety voice. I stayed silent until he spoke again. He asked me how I was. After Gathering my shock at his voice I said "who are you?" You are not the voice of the picture I am looking at. You are much older. He said sorry I can't help with that. I hope you believe me. I repeated you are not Mark. He hung up the phone. I immediately blocked my number but that gives me no comfort, knowing he has my address. Here's where it gets weird. I researched his phone number on reverse lookup and it turns out the number is a Telus landline registered in Camrose, Alberta.# *******521. A little too late but I Googled Mark's photo after I hung up the phone. There was no way to do that without asking Mark to send me a photo to my phone. On these websites you can't do anything with the photos that are posted. Turns out Mark who you can see is a very good looking guy that's who I thought I was talking to, lives in England and is a very well-known model. Beware you women out there. There are hundreds and hundreds of frauds. Where I'm really upset is this company charged money claiming they do all this research before the people who are registering get put online. That is a crock. I had a second run-in with another person who wouldn't leave me alone I was able to block him but he started using sexual language and trying to chase me. I tried to be polite and tell him I'm not interested in those kinds of things. He just kept haunting me finally I blocked him. These dating sites need to clean up. They also need a new set of rules. But more importantly I would like my money back I have only been there since Tuesday it is now Saturday. So give me my money back you Crooks
I didn't want to give one star but it won't let me just not fill it in but in my opinion it's a zero

I too fell under the belief that the trial membership was free. However when I was setting my profile up they offered me a $7.95 weekly charge for their best plan. Like a fool I gave them my credit card and the next screen that popped up showed me I was now on a 6 month plan for 111.76. I tried to find a phone number but to no avail. So I went under my account in OurTime and selected to Account Status. I then chose to contact customer service but the emails kept telling me to go back to the website to handle this.
Well that was not going to work for me. I decided to continue to reply to that same automated email form them about 10 times. I called my bank the next morning and disputed the charges. I also went in to the bank to cancel my debit
Card and complete another form(its not a big deal). The bank told me the company had 10 days to respond to the dispute the charges and if not they would deposit the money back into my account. To my surprise I received a email (2 days after they took the money) telling me they would refund me the money. Now lets hope they do that. I hope
This helps anyone else that is looking to get their money back. Also even if its a slight inconvenience in order to do to avoid possible future charges, cancel the debit card as well as your OurTime profile. I hope this helps.

Email reply from OurTime
Good morning! Thank you for your email today. I am sorry if our Rapid Reply did not assist you. I will be happy to help you with your concern over what you were charged. I apologize if our membership pricing was confusing in any way. On the upgrade page is will show you what you end up paying weekly in a breakdown. However, you are not actually
Charged weekly.Our monthly special is only applicable when all six months are paid in full. This is stated on our Upgrade page. Otherwise, our monthly rate is higher. Also, each new order is charged our $3.99 processing fee. I have reviewed your account and show you are eligible for a one-time courtesy refund. A refund of $111.75 has been
Transmitted to your financial institution.It may take your financial institution up to 72 hours to release the funds back to you. For questions when the funds will be available, you would need to contact your financial institution. Since this refund has been processed, your account is now a free account. You may still login to the site as a free
Member, but you will no longer have access to the paid features such as messaging or Chat. All of us at OurTime.com pride ourselves in providing excellent service and we will continue to make every effort towards achieving that goal. If further
Assistance is required, please do not hesitate to reply. Enjoy your day!
Warm Regards,
Karmen
Customer Support Specialist
Customer By CSS Email

BE CAREFUL I TURNED IN A SCAMMER AND HE IS STILL ON THE SITE UNDER A DIFFERENT NAME AND LOCATION. HE HAS 2 DIFFERENT PROFILES NOW

TERRIBLE SITE
Do not waste your time or money
Money is all they want from you.
The more money you give the less you get from your dollars

No one in local area, when subscription just over they try to lure you with many people "like" you. People with fake profiles and not interested in dating, so not sure why. Also old profiles of people that signed out while back