The company appears to struggle with its reputation, primarily due to significant concerns regarding payment processes and customer service responsiveness. Customers have reported difficulties with ordering, particularly the lack of secure payment options and insufficient communication regarding order status. While there may be an interest in the products offered, the overall experience is marred by frustrations related to service delays and inadequate support. This suggests a pressing need for the company to enhance its customer service approach and streamline its payment methods to build trust and improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I stupidly wanted this jacket and did'nt do my homework... rushed the order thru had no Cr card payments or Paypal, although they list them but no links. Paid by Western Union and heard nothing back. Said they would send a tracking number but zippo... should have seen the signs. A chinese website copied through and through... bad site...