Paint Your Life has a rating of 4.8 stars from 1,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Paint Your Life most frequently mention customer service, amazing job, and great experience. Paint Your Life ranks 3rd among Art sites.
This company responds to reviews on average within 8 hours
This was absolutely a beautiful painting of my family! Diana did such an amazing job and I couldn't be happier with how my painting turned out! The perfect Fathers Day gift for my husband! Really brought the photo to life!
My furry companion of 13 years, passed away on July 21,2024. I wanted a portrait of him in my home, as a constant reminder, he is always present, beside his urn. I could not have asked for more, the portrait is absolutely stunning.
I received my painting and it was just what the Doctor ordered. Great job and arrived earlier than expected.
I put an order in for my granddaughters birthday (1-28-24, she is having a party that day)... her dad passed away 3 weeks after she was born. My daughter loves pictures and has struggled with not having many photos of baby and dad together. I had a great idea, Paint My Life. I had other family members use them and I loved their paintings, plus the reviews were great, I thought it would be a win-win situation, not so. The artist and I went through many edits and it had me feeling uneasy, but after the final edit, I figured, nothing's perfect, and it looked good. Well today I received the painting, I had a "Happy 1st Birthday Princess, Daddy loves you" message written on the painting. In person it looked like a 5 yr old wrote it, and it looks like princess is spelled "prineess" on the painting; instead of prin'CE'ss, it says prin'EE'ss ( the artist made an error and didn't correct it); the c looks like an e, and the handwriting is awful. I said the artist must've allowed their 3yr old relative to show his work because there's no way a real artist wrote that. I was so disappointed. I contacted Paint my life, they offered to allow me to send it back and have another artist redo it, but I need it by 1/28/24 for my granddaughter's BIG event! He said that wouldn't be possible. I was offered a partial refund, was put on hold to see how much (the words on the painting destroyed the' entire painting). With a "fair" partial refund, I planned to find a local artist to fix the wording. I paid almost $600 for my painting (including the frame), the rep came back and offered me a $40 or $45 partial refund, a slap in the face. I declined and requested an entire refund and opted to send it back. I am so disappointed. I really wanted to surprise my daughter and my granddaughter, as well as my son in laws family and friends (over 200 people were invited), there's no way I would present a painting with such sloppy writing. I honestly can't believe an artist looked at it and said "this is okay." I almost feel like I'm being punished for requesting so many edits (because of my dissatisfaction). Now I have to send it back and find something else meaningful for my grand girl's birthday gift.
Hello, we're very sorry for the inconvenience caused.
We offer unlimited modifications so we can adjust & complete the painting fully before it's shipped out. We've sent you the portrait for approval a few times, however, the text adjustment was never requested. Nevertheless, we have a 100% satisfaction guarantee and will proceed according to your wishes.
It was one of a kind my husband was so emotional we love it thank you paint your life and the painter thank you so much
My friends mom died like 15 years ago she got married recently and i had her mother put in her wedding photo it was amazing she loved it
I wanted to get a custom painting for our late Captain Kingsley and the painting exceeded all of our expectations. We are so happy!
Thank you!
Thank you for your positive feedback, Steve!
I'm not sure how but our artists capture my father in-laws eyes but we are totally over the moon with the painting! Five stars isn't enough!
Thank you for your kind words, Kiersten! We're ecstatic to hear, that you loved the artwork.
Painting was the best gift I ever gave someone. They LOVED it! I will definitely be purchasing again.
We are very happy to hear about your satisfaction with the painting and the service, Kryston. Thank you for your wonderful feedback!
The painting looks just like the photo submitted. My wife was very happy with her Valentine's Day gift.
Thank you for your wonderful feedback, Michael. We are very happy to hear about your satisfaction with the painting!
Thank you for the beautiful painting. My dad loved it. Also the communication and response time was great
We are very happy to hear about your satisfaction with the painting and the service, Sharonda. Thank you for your wonderful feedback!
Has a wonderful experience. Site is easy to use. Communication is great, and the results speak for themselves.
We are grateful for your amazing feedback, Stephanie! It is a pleasure to hear we were able to provide you with a smooth experience and beautiful portrait.
The painting looked very realistic and definitely paid good attention to detail. My mother really loved her painting.
We are thrilled to hear about your satisfaction, Britani. Your wonderful feedback and kind words mean a lot to our team!
The process was very simple and the finished product was amazing!
Reviews brought me in and the price.
The service was very good and professional. First I uploaded several photographs. The PaintYourLife people edited them to create a suitable composition for the painting, which I could then either approve or request changes for. After that the painting phase took about 10 days. I had some requests for changes, which were handled without any questions. The painting I received is lovely and I also like the frame they put it in. The person I bought it for was very happy with it.
My only nitpick is with the delivery. I didn't know this at the time, but the painting would be imported from the UK. I live in the EU, so there was a significant (possibly Brexit-related) delivery delay and an import fee that I was not previously informed about. I understand these things are beyond the control of this company, but as I wasn't even told where the painting would be shipped from, I had no idea what was going on when the announced delivery date came and went, and the fee also came as a surprise. For the future, I would prefer this information to be added to the automated correspondence.
Finally, a tip for people looking to buy a painting as a gift for a particular event: Start on time! The website says that the painting can be done in as little as two or three weeks, but that's assuming you do not have any requests for changes and there are no delivery delays. I thought one month was a safe time span, but now I know it is better to give yourself at least two months.
Your honest feedback is very much appreciated, Charlotte! We are glad to hear you are satisfied with the beautiful portrait and the service as well.
Our team would like to look into the situation you have mentioned. We always strive for improvements and will gladly take this opportunity to grow. Your suggestions will be taken into consideration and discussed.
However, we refund our customers for the delivery fees across Europe. Our representative will reach out to you and assist you accordingly.
Once again, thank you for your review, Charlotte and we hope to work with you again in the near future!
Ordering was a simple step by step process with tons of options. And the painting came very fast with no issues so i cannot complain
We are very happy to hear about your satisfaction with the painting and the service, Christopher. Thank you for your wonderful feedback!
Great job on the painting. We r impressed with the accurate depiction of our beloved cousin. Our family will be happy when they see it.
The actual painting is amazing! So amazing game I ordered another one. But these emails, surveys, and reviews are too much and need to stop.
It is our main goal to fulfill your expectations, Jessica. We are very happy to hear you loved the painting. Our team is always ready to accommodate our customers as much as we can and we will use your experience to improve our service. Thank you for your feedback!
This was a gift to my mother of her late parents. She cried for 20 minutes after opening it and said it was the most beautiful thing she has seen.
It was an honor for our team to create such a meaningful painting for your family, Shaquilla. Thank you for your wonderful feedback!
The painting turned out beautiful. Very nicely done. The adjustments and special touch was right on point.
The artist will be thrilled to receive your kind words, Aimee. Thank you for your feedback.
Still waiting to give it to my mother in law for Christmas, but the painting looks so amazing that I know she'll love it!
We're happy to hear you loved the painting and hope, your mother-in-law will love it just as much. Thank you for your kind feedback, Kasey!
The painting was so beautiful and realistic. It brought our family to tears. So grateful for amazing artists like the one who did ours.
We are thrilled to hear about your satisfaction, Nina. Your wonderful feedback and kind words mean a lot to our team!
Paint Your Life is an online art service that creates affordable, totally customizable, hand-painted portrait art from your photos. Designed to honor and celebrate the special moments and memories in your life.
We're glad to hear, that you're happy with the experience, Verdelski!