The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
This summary is generated by AI, based on text from customer reviews
The picture was made from three separate photos. They put it together so quickly and gave me ample opportunity to make changes if needed. I didn't have to it was perfect. I gave them free rein and then just made it. It's perfect
This was my first time ordering a portrait and to say I was amazed, is an understatement! I was so impressed by the attention to detail and elaborate portrait that was constructed from a small photo with minimal description! I will definitely be ordering again!
The artist did a phenomenal job at painting my fiancé, our son, and my fiancés brother who was killed in a car wreck several years ago. We now have a way to view them together in our home. Thank you so much!
I got this painting for my husband for Father's Day. His dad passed away years ago and our son passed away this year. He absolutely loved it and loves that it's a photo that couldn't possibly exist but it does.
I gave my mother a portrait of my sister and me with my grandparents for her 65th birthday. I knew my grandfather, but my sister did not. My grandmother did not meet my sister or me. This meant so much to her, she felt like we were able to be together, frozen in time. Thank you!
It was an honor for our team to create such a meaningful painting for your family, Lauren. Thank you for your wonderful feedback!
The painting was received in a timely manor. The communication between ordering and receiving as amazing. The quality of the painting was so incredible. Such a fabulous, sentimental, heart-warming gifts. One of my favorite things I ever gave my mother.
Thank you for sharing your experience with us, Travis. It was an honor for our team to create such a meaningful painting for you. We highly appreciate your feedback!
This painting is a gift for my mom of her parents with all of their great grandkids. I know she is going to just love it. Everything from start to finish was on time and listened to what I asked for every time
It was an honor for our team to create such a meaningful painting for your family, Savanna. Thank you for your wonderful feedback!
Paint your life, has the ability to bring your vision to life! Every painting that I have is a copy of the original. But with the 6 painting I have from paint your life, they are all exclusives, originals, and priceless works of art! Pictures that could not have happened in real time for several reasons. For example putting family together, some of whom never met. Or my last painting having my wife and I with our four children all in there cap and gowns together even though they all graduated in different years. You send them an idea with the pictures you want to use tell them what you want. Days later they send you an edit photo of what it would look like and after your approval they start painting it! The staff are professional, polite, patient, and efficient. I loved my experience with them, hints why I have several different painting from them! They are the best I highly recommend them to everyone!
We are immensely grateful for your positive feedback, Jimmy! It means a lot to us that not only you've loved each lovely portrait, but the experience as well. Thank you for your kind words and we hope to work with you again, for it is our pleasure!
I will definitely order from you again and refer you to all my friends and family. When i first saw the rough draft it brought me to my knees, i was amazed at the craftsmanship and the detail of how the Artist brought my portrait to life. Thank you from the bottom of ny Heart.
My mom absolutely LOVES and ADORES the painting. Having a painting of her mother who passed almost 30 years ago with her and her children as adults was something she never thought she'd see and you made it happen. The painting was so beautiful it looks like a picture someone took. Thank you so much for giving this to her
My dad absolutely loved it! He recently lost his mom last month. I had a portrait painted of him, his son, his dad and mom. All of whom have left this world. He was truly appreciative and I know he will keep it for a lifetime.
It was an honor for our team to create such a meaningful painting for your family, Ashley. Thank you for your wonderful feedback!
The painting was amazing! They incorporated the pictures I gave them so well and made the adjustment I asked for! Very pleased with how it turned out!
My painting was everything I could have wanted. Responded promptly to changes I ask for. Delivered in a timely manner. I will use you again. Thanks!
My picture was approved on November 24th for my father, his mother just recently passed away and so did his father so I got a picture made of my grandparents, father, and my kids together and the picture says 3-5 business days to ship out. It has been almost 3 weeks and nothing has shipped. The picture was suppose to be for a birthday present and never arrived and no it won't even arrive for Christmas either. They won't give me an answer why it hasn't shipped and still hasn't shipped it and they don't know when it will be shipped. No answers and terrible service.
Clint, we are sorry to hear you've had such an unpleasant experience. We’d like to sincerely apologize for any inconvenience and/or lack of communication you’ve experienced during your order with us. Your satisfaction is our highest priority and we are always doing everything in our power to deliver the paintings on time and make sure that all our customers are satisfied with the outcome. As you might know, the shipping process involves several factors and stages that usually consume a lot of time and is not fairly simple, however, we are trying our best to make sure that it's always accurate and comfortable for our customers. Please check your inbox, our team has reached out to make this right for you!
The painting came out amazing! My friend loved her painting
When I received the final painting framed, I was speechless. The attention to detail and realistic painting blew me away. So much that I want to keep it for myself lol but it was intended for a gift. Definitely worth it!
We are beyond happy to hear how much you loved the painting, Irvin. Thank you for your wonderful feedback and kind words!
This painting far exceeded my expectations. I bought this as a gift for my parents and they loved and and so did everyone else that saw it. If you are looking for a gift with sentimental value, I 100% recommend this
Thank you for your wonderful feedback and kind words, Gharib. We are beyond happy to hear about your satisfaction!
I wanted to give my fiancé a memory that he could hold dear to his heart. I took 2 pictures of what he and his son loved and combined them into one. The process was smooth of picking out what I wanted and then to approve the artwork. It's perfect and he loves it. To capture the love of a father for his son is amazing. The picture now hangs in the foyer of our home so everyone can see it.
We are thrilled to hear about your satisfaction with the painting and the service, Melissa. Thank you for your wonderful feedback and kind words!
Beautiful painting and came so quickly! The customer service team was amazing and patient with me while I made multiple changes and decisions for the painting they always replied quickly and were very polite and informative!
The painting was beautiful and the details were exactly what I had hoped for. I surprised my cousin with a picture of her and her late father and she was absolutely stunned! I'm so happy with the outcome.
We are thrilled to hear we could live up to your expectations, Ariele. Thank you for your wonderful feedback!
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
It was an honor for our team to create such a meaningful painting for your family, Alexis. Thank you for your wonderful feedback!