The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
This summary is generated by AI, based on text from customer reviews
Very good painting done by Doris based on a picture with a lot of background "noise" (people in a restaurant). She managed to create a faux background and highlighted the colors of the shirt, and the face of the subject brilliantly. Well done.
My wife opened the painting and was so excited! She was super impressed with the artists attention to detail……Thank you so much, we love love love it! I would HIGHLY recommend your company to all my friends and family.
We are beyond happy to hear how much you loved the painting, Leslie. Thank you for your wonderful feedback!
First, I want to thank my artist for doing an amazing job. I am very happy with the details and how my artist listened to my changes. Behind the camera my father was tearful. It been the first time I have seen my father cry. I am very happy that I chose you guys. Thank you thank you!
It is our main goal to fulfill your expectations, Raquel. We are beyond happy to hear about your satisfaction with the painting. Thank you for your wonderful feedback!
I was apprehensive at first. It was somewhat of an expensive gamble but, when I received my daughters portrait it was fantastic! I couldn't be more pleased. The artist did an incredible job, the details are great! I'll be considering what pictures I'll be sending for my next painting soon.
We are very happy to hear about your satisfaction with the painting and the service, Michael. Thank you for your wonderful feedback!
The response to the painting couldn't have been better! The painting was done so beautifully it evoked every sense and feeling of emotion from the person the gift was intended for! Truly one of the best gifts I have ever given to a person that forced crocodile tears from beginning to end! Highly recommend getting one of these paintings done!
I waited to see what to get my nephew and his bride for their wedding. Took me awhile to gather what I needed. Paint your life took those photos and made the perfect gift for their wedding. Something to treasure when you have lost every family member that couldn't attend the wedding.
It was an honor for our team to create such a meaningful painting for your family, Rhonda. Thank you for your wonderful feedback!
We got this as a gift for my step mother. Her mom passed away unexpectedly earlier this year and never got to our daughter, so there was never a picture of her and our 2 children. Anyone that knew her though, knew she loved her great grandbabies. This gift is absolutely priceless and my step mom cried so many years of joy b
It was an honor for our team to create such a meaningful painting for your family, Brandon. Thank you for your wonderful feedback!
Love my painting, it's very beautiful, this is my 3rd painting and I am always satisfied with the results
My mother-in-law lost her son before I met her other son. Then my sister-in-law just had a child last year and I couldn't help but think how they never got to meet each other. I couldn't think of anything else than a picture of the both them.
Thank you for sharing this, Michelle! We hope your mother-in-law loved the painting as much as we loved working on it.
It couldn't have been any easier! Just choose your artist (if you want to) and upload the photo and pay your deposit. That is literally it. You'll receive constant updates on the progress of your painting and a sneak preview of how it looks! Then wait for the finished article to be emailed, where you then get a chance to change parts if the painting if you're not satisfied! Once finalised and paid for, the delivery is normally 7-10 days! That's it. Great service and a great painting. Thanks.
Thank you for your wonderful feedback, Shaun. We are beyond happy to hear about your satisfaction with the painting and the service!
I love this site I have bought two paintings so far. Each painting was crafted by a different artist. Each artist was able to portable a beautiful peice with the pictures and descriptions I have provided.
I have contacted this company several times after placing my order on July 22,2021. My approval an modification was done within a week tops. My artwork was approved the following week. So I have been contacting them for two and a half weeks for my artwork and all I get is it is sorting or it is waiting to be shipped. My artwork suppose to shipped by the 16th of August so I can have it by my on birthday with us the 26th. Well guess what it's the 23rd and it still hasn't shipped. Every time I call I hear some different excuse. I am so peed of, I spent over $400 dollars for nothing literally. Don't buy here because you will not get your product. You just get a bunch of lies for your money. I do not recommend, period.
We are glad to hear you liked the portrait, Dorothy. Our team works hard to ensure our customers are always assisted. However, we are sorry to hear about the issue and we will use your experience to improve our service. We'd like to settle this matter and turn this into a better experience for you since your satisfaction is our priority, thus our team will reach out to you.
The customer service I received was wonderful. THey changed the picture 3 times for me, and when I actually got the picture it was better than the sample they sent me! Worth every penny. Love it and I know my husband will love it too, when I give it to him on Fothers day! Thank you so much!
The painting couldn't have been more perfect. It was a gift for my husband and it moved him to tears of joy (which doesn't happen often) I'm very impressed with the quality of the painting and the skill behind the brush.
The artist will be thrilled to receive your kind words, Alicia. Thank you for your feedback.
It happened exactly as PYL said it would, and is an easy, comfortable process. This was my 2nd order and experience, and it will not be my last. Timely and transparent, the step-by-step procedure is clear and easy to follow.
It was very easy and straightforward to order the painting.
When I received my painting it took my breath away! Beautiful, thank you.
The painting I received was more than perfect, and was a great meaningful gift and I am very happy with how it turned out and my boyfriend and his whole family loved it and want one also! I couldn't be happier with my experience.
We are thrilled to hear how much you loved the painting, Alicia. Thank you for your wonderful feedback!
If I could give 0 I would. After paying almost $500 for a painting of an elderly cat, they "lost" it after 6 weeks, and 2 weeks after the cat had died. Then the only message is we can resend it at no cost. 1) what do you mean resend if I never received anything? 2) no cost? I didn't do anything. 3) really no refund offer or anything at all? If anyone needs screenshots let me know but DO NOT ORDER THROUGH PAINT YOUR LIFE. Just absolutely awful.
Great painting thank you. We really appreciate the quick turn around and careful packaging.
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
We are thrilled to hear we could live up to your expectations, Arun. Thank you for your wonderful feedback!