Pajar Distribution Ltd.

I bought a pair of winter boots but unfortunately my feet get wet. I paid quite a lot of money which is not worth it. I think they are not waterproof as the company claims.

Along with all of the other reviews I've seen here, the reason for my review is exactly the same as the others - PAJAR SHOULD BE INVESTIGATED FROM CRIMINAL BEHAVIOR... Taking people's hard-earned money is not a joke, especially not during these tough times. I plan to do everything in my power to bring this injustice to light. Pajar debits your account IMMEDIATELY when you make a purchase, but I am approaching ONE MONTH and still waiting for my credit back for the items I returned (which, by the way, total well over $1,000). You can't send something back without an RMA, but it took me almost a week to receive an RMA, you can only return to the address they give you (AT YOUR EXPENSE). Now I am still in the process of them "waiting for confirmation on my return", even though I have UPS confirmation that my returns were delivered almost two weeks ago. For such a high-end merchant, I'd expect white-glove treatment, but I received sewer treatment instead. STAY AWAY STAY AWAY STAY AWAY!

Very difficult to get on. Have to be so careful not to break down the counter on the left back heel. The zipper gets caught in all materials surrounding it. Not worth the over $200.00. The reversible cleat are dangerous on anything but ice, they really do not do much to prevent you slipping on ice. I WOULD NOT RECOMMEND THESE BOOTS TO ANYONE

AVOID AT ALL COSTS TO AVOID DISAPPOINTMENT FROM POOR QUALITY!

These boots are RARELY used and have ripped in multiple places. After speaking with Amalia from Pajar, I was advised to take the boots to my local shoemaker to get them fixed at my expense. I should have done my research prior to purchasing Pajar as this seems to be a very common complaint of poor quality. Don't overpay for this brand as you will be disappointment.

TWO SIZE 8's ordered at the same time were respectively 1.5 sizes TOO LARGE AND 1.5 sizes TOO SMALL. They refused to make correction after politely dragging me along until after my credit card dispute window closed. Over 1,000usd for unusable boots. As I see other reviews, I can expect frostbite as well, regardless of <40f rating by Pajar. Disappointed is an understatement.

MANUFACTURE SIZING NOT TO ANY STANDARD... IS A MANUFACTURING DEFECT!

I bought a pair of these boots to support Canadian, but also because I require a sturdy and extremely cold resistant boot. I live in a region that gets very cold, and I've been very happy for years in my Sorels. The boots I bought had a claim on them that they were good for -30, waterproof, and had grip. None of the above statements proved to be accurate. Last weekend I was in a rural areas, and four times my feet froze like ice blocks – it was -15 or so with the windchill, nowhere near the temperature they promised I was protected up. Thank God we were near vehicles, because had I gone hiking? I may have lost some toes. The cold didn't gradually happen, it was strange that all of a sudden my feet were ice blocks. I put this on my page and found another woman has experienced the same thing. Same boot brand as well. I want my money back, but their dealer at cross iron mills closed out. I have left them a message but I have not heard back. I lost time that I did not have to lose, I lost money, and this compromised my core temperature so I spent several days cold. Thank God it was only that. To make claims like this and then offer up such an inferior product, when people in most parts of this country deal with extreme weather is absolutely reprehensible to me. I forgot to mention, The boots also have zero grip on ice and let water in. I and both disgusted by this and saddened that I wanted to support a Canadian company and what I got was some thing that felt like it was made my amateurs with cheap materials. I have not heard back from them yet, but we are watching to see what is done.

Charge for return and you don't have possibility to return in store! Never again
We have so many choice to buy online,
And return so expensive in canada.

Although the product is really great. The customer service just sucks. They simply ignore you. Promise a callback - never do. They don't even reply customer's tickets. This is just bad.

Bought pair of shoes paid almost $ 400 and they don't fit trying to reach customer service for RA # no reply, beware, I wish I could had read the reviews before buying

Don't ever buy from them, they are horrible rude and will never exchange or refund items.we have send emails for weeks and none of them make sense

I bougth the boots Nicole 1 year ago. Very expensive, not warm enough, the sewing is already falling apart and the leather decollorating. They are pretty but definively not worth the price.

I can't believe that i am taking to social media to talk about this brand. I never do this, as i usually focus on positive reviews only. But this one deserves a call out.

I was in NYC on vacation and bought some shoes from pajar. Three days later, while boarding a plane to my next destination, the sole SPLIT from the shoe and i was left hobbling around the airport looking for a new pair of shoes.

I called the customer service team and they told me there was nothing i could do. I couldn't return the shoes because i had to be in store to do so. I accepted this, even though i did not think that was right and moved on with my trip.

When i got back home, i went to my local shoe repair and they were shocked at how badly these shoes fell apart in a matter of days. They said they would do their best to patch things up but it was a long shot as these shoes were not made well. They delivered, at least i thought so! I didn't want to throw these shoes out as i spent legit money on them.

Back at the airport today, and guess what... my pajar shoes broke again. This is ridiculous that they have hardly been worn and they just keep on breaking. I now have to throw out hardly worn shoes, because there's no fixing these bad boys.

With all that being said, the product is faulty. I should be able to return these shoes. There are too many amazing fashion brands with epic customer service to ever purchase with this company again. It's just unacceptable in 2022 to pay for damaged shoes, and not be able to send them back for a full refund.

Now this is me, blasting you on social media, so i can get my money back because i assume that's the best possible way to get your attention and for you to take action on the mistake you have made. Please accept my request for a full refund.

What a scam! Waiting and waiting for my product to come! Zero costumer service! Stay away from this company!

J'ai acheté des bottes Pajar et après 3 mois d'utilisation la fermeture éclaire est complètement brisée. J'ai écrit aux services à la clientèle. Ils m'ont répondu que si je n'avais pas acheté mes bottes sur leur site Web et si l'achat faisait plus de 6 mois, ils ne font rien. Leurs produits sont trop chers pour la qualité qu'ils offrent.