I was told by two reps that size 36 sleeve length was 25 inches. The actual product received - sleeve length was 24 inches. That 1 inch makes a difference on the look.
I'm not happy that after confirmation on the measurement, I still received short sleeve length.
Great customer service before I ordered item.
I love it, stitching is perfect 😍, i will definitely recommend this site and come to me in perfect timing
Thank you so much for your wonderful feedback! We're thrilled to hear that you love your purchase and that the stitching is perfect. Your recommendation means the world to us! Don't forget to tag us or use #wearingpanash so we can see you looking fabulous!
I had ordered a dress from site middle of March and did not receive dress til second week of May! I needed dress for a wedding. Repeatedly emailed them and was told it would be shipped next day every week. After multiple emails and asking for refund and cancellation of order, company refused refund! Never going to order from this website again! Worse customer service. I have ordered from other sites and usually they are over by a few day or a week. Would recommend ordering from another place or ordering 2 months or more in advance!
Thank you for sharing your experience with us. We sincerely apologize for the delays and the inconvenience you faced with your recent order. We understand how frustrating this must have been, especially when you needed the dress for a special occasion.
Your feedback highlights areas where we need to improve, particularly in our communication and delivery processes. We strive to provide the best service possible, and it’s clear we fell short in this instance.
If there is anything we can do to make this right, please contact us directly at support@panashindia.com. We appreciate your patience and hope to serve you better in the future.
Thank you for bringing this to our attention.
This was my first time ordering from this site. I ordered my suit back in the beginning of March 19th it is now April 19th! It has been a month and still haven't received it. I have contacted the company via email and they keep promising it will be sent. Worst customer services!
I loved the selection at Panash India. It was easy to order. The Sherwani arrived on time and as described.
Thank you for your wonderful feedback! We're thrilled to hear that you loved the Sherwani and found our selection and ordering process satisfactory. It's great to know that the Sherwani arrived on time and met your expectations. We hope you enjoy wearing it at the Sangeet and have a fantastic time! Don't forget to tag us or use #wearingpanash! We can't wait to see your stunning look.
Thank you very much. The brown saree is fabulously beautiful.Very nicely embroidered, very heavy.I looked fabulous like from Bollywood. Thank you Panash
Thank you so much for your lovely feedback! We're thrilled to hear that you loved the brown saree and felt fabulous in it. Your satisfaction is our top priority, and we're glad the embroidery and quality met your expectations. We'd love to see you in your stunning saree! Do tag us or use #wearingpanash when you share your pictures. Enjoy your beautiful outfit!
A very beautiful saree, even more beautiful in reality than in the photo. I will look like a bride 😊
I have received 3 out of 4 dresses that I ordered two weeks back. The quality is undoubtedly top notch, products are well stitched. Approached them on whatsapp and got my queries answered quickly! Currently waiting for my last dress and would definitely post my experience again.
I have purchased 11 outfits from your site, over the last 2 years and was never disappointed. The quality, style, size were always good. If I got issues with outfits then your customer care team made it so easy for me to resolve them. Keep up the great work. Will order more soon.
Bought 4 outfits form your site, all are in good quality and stitched perfectly. The customer care service is also very helpful in every manner from measurement issues to ordered delivery. A must visit site for ethnic clothes Will order more soon.
Ordered a custom stitched suit and it arrived much earlier than expected. The order process was very easy as the site included photos and detail on how measurements should be taken. Fits perfectly as well. Thank you!
We're thrilled to hear that you're very happy with your purchase. It's fantastic that your custom-stitched suit arrived earlier than expected and that the order process was easy for you. We take pride in providing detailed instructions and photos to help our customers with measurements.
I ordered a party gown for my best friend's engagement which I specially requested to be delivered early. The customer support was very helpful. The product was also exactly as shown on website. I'm pretty satisfied
Answer: I have similar experience. They don't have anyone as a customer service representative may be. I regret everyday that i placed order. I lose 10000 rs due to these people.
Answer: Not certain even it will shipped you. Forget your payment. And choose your old apps viz amazon, flipkart, myntra etc
Answer: I have order 25 days back and don't hear anything yet. Every time I send them message, same answer I received, 4-5 days we will ship and then deliver.
Panash has a rating of 3.1 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panash most frequently mention customer service, good quality and shopping experience. Panash ranks 5th among Indian Clothing sites.
Hello Archana. Thank you for your feedback. For your query, our team will contact you on your email and resolve it as soon as possible. We look forward to serving you with our best products and services.