Panera Bread

So I work in the plaza that Panera bread is in.

I went on break and went to Panera to get some food, when I got there I placed my order and it took them a full 10 minutes to even realize that I had an order that was placed.

And then when I got the food, I went back to my work to eat the food and when I open the bag; instead of giving me a fork, they decided to give me a knife to eat a salad with.

So that was a $12 meal completely wasted

I will never be eating Panera ever again, I hate Panera and that is the reason why, they're complete idiots

When I received my French Onion soup I was disappointed that it wasn't covered with cheese but it wasn't a dealbreaker. However, when I took a bite the soup was barely warm. When I returned it to the counter I was referred to a microwave on the counter. When I deferred, saying I wanted fresh soup the young woman behind the counter was visibly irritated. The second bowl wasn't any hotter than the first. Never again.

I went to the Panera in Inverness Florida. I had placed my order on line and went to pick it up. Not knowing to ask at the intercom where you place the order and let them know i had already ordered. When i did get to the window the girl was very nice and went to get my order. Another girl came to the window and started yelling at me because i had not stopped at the intercom. When i asker her why she is yelling, she said because she had a headset on. Poor excuse of a person. Perhaps she is in the wrong profession dealing with the public. And side note THERE WAS NOONE IN LINE BUT ME AT THE TIME... I will let everyone know perhaps they need to choose another location. As your staff is very unprofessional

I treated my granddaughter to Panera and what a MISTAKE! She ordered chicken noodle soup! The bowl was full of broth, 3 small carrots and several small pieces of noodle! When I complained, the cook showed me another bowl with LESS INGREDIENTS! She NEVER added noodles or chicken that was missing in the soup into the bowl! I will NEVER return to Panera! Bad service and to pay $6.00 for a bowl of broth is unacceptable!

Second time my husband brings me home Salad from Panera bread mixed, eat it, and almost vomit at the rotten taste, then I look most pieces are old, I took it back. Well they pologized!

Every word is my opinion of Panera Bread. "I rate Panera Bread a ZERO." I ordered a tuna sandwich with no onions, there was onions on one side of the sandwich and the bread was extremely hard and appeared to be old. The other side of the bread, the bread was not a full portion, very little tuna on the bread, bad lettuce, soggy, with bad/old tomotoes. I had to throw most of the sandwich in the trash. I did not get what I paid for. I wouldn't recommend Panera Bread in Fayetteville, Georgia to anybody. Whoever prepared the sandwich made it real sloppy and have a non caring attitude. Do better with the preparation of the food and give more tuna on the bread. You all should be ashamed of yourselves for robbing people out of a full portion of food which they pay for. The sandwich wasn't wrapped correctly and you could see the bread showing with tuna outside of the wrapping; how disgusting, inconsiderate and careless. Good riddance.

I have bin an active buyer and recently when I went the worker their it was some random wine on the side kept non stop staring at me and just got upset with me just because I asked for a creek chease on side part she yelled at me and then started staring at me the whole time I was eating so overall she just made my experience here horibble

Chicopee store is so ghetto the worker there was so rude trying to fight me cause I said my food was cold. Not the first that employee has been rude to someone something has to be done to her I believe her name is Alixya couldn't see her name clearly on the apron but I think that's the name you ppl need to start hiring mature adults not little kids I plan to take action on this matter

Last night we stopped at Panera in Springfield,Mo.
Two pepperoni melts, one Mac and cheese ad three soft drinks. $46! And it wasn't very good!
We used to like Panera but hadn't been there in a while.
Very disappointed. We won't be back. We weren't even given a reciept for our expensive meal.

See photo
My actual sandwich is the size of dollar coin
I refuse to eat a sandwich like this. If this is the way you treat valued customers. I will not be returning to Panera Bread. I was so hungry
Not for a hunk of bread that I paid $9 for.
SO DISSAPOINTED.

Frederick is the manager at Panera at UTC, on Cattlemen Road, in Sarasota.
Frederick is the quintessential hands on Manger who in my opinion is on eof the best leaders I have seen for a long time.
Panera is lucky to have him. Also, of course the food and drinks, the service is top notch.
Well done Frederick.

Howard Jackson

I used to eat at Panera Bread I even gave one of their employees $600 because I felt bad for the black lives matter calls but I regret doing that I had buddies of mine eat there and it was complaining about how ghetto that same girl was one guy told me her name was Kiki what kind of name is that I was being so respectful to this lady until she showed her true colors some of my colleagues that eat there they do not eat there anymore because of her

Found out Missing item from curbside pick up order when I am home. When I return and ask for missing item staff doesn't say sorry at all. Service is bad. It's Malta breach in Saratoga county.

The customer care and management team are a joke! I visited Panera in Easton, PA on 2/24/2021 and placed an order using the kiosk for dine-in. When I took my elderly father to find a seat, it was all closed off. I ask for a refund and a manager said the refund would be on my card immediately. Instead she charged my card $2 more than what the refund was suppose to be. I'll add that all of the employees could care less about any of the customers. A bunch of kids. When I saw the money come out of my account, I called "customer care". I'm told I need to wait 30 days for my card to be refunded. I got no food and no service but am out over $50. I get one refund 10 days later (the lesser amount) and wait an addition 15 days before calling and am now told it's 30 BUSINESS days. Why does it take them so long to issue a refund? They have my money and I got no food or service. I have spent so much time fighting for my money back. Out of 5 people I spoke to, only one representative treated me like a valued customer. Everyone else had a deal with it attitude.
Horrible experience all around and I'm still out my money!