The PaperTrue team, helped me a lot with my term papers and my cover letters. They are fast, reliable and deliver in time. Regards from Munich
Me and my colleagues were very pleased with the fast and detailed feedback from the Paper True staff.
We will most likely use their service again.
Asked them to correct my CV grammar wise. Did a good job.
They exceeded my expectations. Will be going back with my second book
Brilliant service, personal yet professional, meticulous
They took my online course from good to great! I am so pleased.
Very professional, editing service was more than I expected! I would highly recommend this service to anyone who has a lot of writing projects.
The editor's wording in my dissertation is so flowing, effective, and consistent. I also appreciate the fact that the editor gave me options.
I found the customer service to be prompt and efficient. The editorial work was first class with excellent suggestions for improving my work.
Paper true helped me with my writing, and thanks to their services I now have a published paper in a high citation Journal
It was fast, convenient and very thorough editing service. I will definitely use this service again.
This is my third time using PaperTrue. Good customer service and finally found an editor that take good care of my essays.
It's very good proof reading for grammar and wording. It can be better if it can get more close to local language
Excellent service always on time good suggestions from the editors very reliable. I use it very often and I'm happy with it.
They are very fast and professional. I am really happy with their service and will definitely recommend to my friends and colleague.
Thank you for reviewing our service. We always try to provide the best experience to our customers and the feedback they provide helps us in making our service better. Please try our referral program and feel free to reach out to us if you have any concerns or questions and we would be happy to help. We look forward to serving you again.
Best Regards,
Team PaperTrue
Thank you Ella, excellent work as usual from you. Also, papertrue work fast, go beyond grammar and spelling delivering high quality.
Overview
The overall reputation of PaperTrue reflects a mix of commendable strengths and notable weaknesses. Many customers praise the quality of editing and the professionalism of the staff, highlighting timely delivery and effective communication as key positives. However, concerns arise regarding inconsistent adherence to specific formatting requirements, missed deadlines, and a lack of responsiveness in certain cases. While some users report excellent experiences and recommend the service, others express frustration over errors and inadequate support. This feedback indicates a need for improved consistency in service delivery and better communication to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Combining human expertise with cutting-edge AI, PaperTrue offers a suite of comprehensive, top-notch language solutions, including AI-assisted editing, proofreading, and publishing services. We empower people by improving the quality of written content. Our vision is to become a global AI-powered writing and editing Software as a Service (SaaS) provider, dedicated to building products that delight customers.
We aim to make language services efficient and affordable and ensure everyone has access to first-rate writing, editing, and publishing support. Our premium products skillfully bring the best of technology alongside human knowledge and experience to the forefront.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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Hi Audrey,
We are sorry to learn that you are not satisfied with our service. This is surprising to see as this is not the first time you have ordered with us. We apologize for the inconvenience and would like to know more about what we can do to make our service better and provide you with the 100% satisfaction that we are known for in the future.
Best Regards,
Team PaperTrue