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ParcelFlow

How would you rate ParcelFlow?
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Slovenia
1 review
0 helpful votes
Follow Theodoros P.
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Scammers
November 19, 2024

Thiefs-scammers - they will be stealing your package and not reply to your inquires. Avoid at all costs if you want to receive the goods you paid for.

Date of experience: November 19, 2024
Spain
1 review
1 helpful vote
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I paid 77£ (90 euros) for a 626 grams parcel from the UK to Spain.

If you think that they are going to charge you what they offer on the 'quick quote' page you are wrong. To say more: when I did the quick quote I got like 6 or 7 options, some of them affordable.
When the parcel arrives to them: You will see an icon that says 'Pay now' and there what I could see was only one option available. Which one? The most expensive one. Where are the rest of the options? Disappeared. Their excuse: with the rest of the options from the quick quote page, the majority of the parcels are returned to them. 'As a favor' they activated these options for me but warned me that 'I would be wasting my money'. They basically hold your parcel ransom and ask for whatever they feel like.

Rip off. Stay away.

Date of experience: May 16, 2024
Greece
2 reviews
4 helpful votes
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Cheaters stay away
November 12, 2018

Please this are typical scammers! They receive packages and they never reply or contact with you! The phone is not working it's a big scam! Stay away! All last good comments are from them! The stolen one package of 3000 euros. Still no one is there! Stay just away! * and etc

*Personal information redacted by admin

Date of experience: November 12, 2018
Spain
1 review
4 helpful votes
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Parcel stuck on Parcelflow
July 25, 2021

Hello, I've got a parcel stuck at their warehouse since the 9 of july 2021. I've paid the forwawding service and got no response since. No one is answering my e-mails and the parcel is still there. Is it a scam? Order number 8545.

Date of experience: July 25, 2021
GB
1 review
1 helpful vote
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Great job!
November 28, 2018

Site is very user-friendly easy to use, could not have asked for a much better service! I'm out and about a lot so really appreciate the notifications.

Date of experience: November 28, 2018
France
1 review
4 helpful votes
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Rip off merchants!
June 13, 2017

Postal prices in France can be pretty horrendous so I thought I'd give Parcel Flow a go... What a mistake... They wanted to charge me £27.00 to send a tiny package that weighed a couple of hundred grams!
I emailed them twice to find out why they are so expensive but as you can imagine... Absolutely no response.
Do yourself a favour and steer clear of these scammers.

Date of experience: June 13, 2017
Belgium
1 review
3 helpful votes
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I have initially had a bad experience probably because of no response from them for almost two weeks but it was great after that. I have had Paul from Parcel flow contact me and resolved the issue quickly. He has been very helpful and when ever I have to make an order I first even confirm with him and I place the order. He even intimates me if there is going to be a delay because of a holiday in UK etc. So far I have not lost even one package and items arrive quite quickly and a tracking number is provided. So I have retracted my older review for this new one as the experience has been only better after the initial hick up.

Date of experience: February 1, 2017
GB
1 review
7 helpful votes
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I will definately use this service again as they offer your own handler and got quick response to emails. The item arrived a few days later but this turned out to the fault of the seller and not parcelflow. The costs are better than other competition as I have discovered using the quote system they provide.

Date of experience: September 21, 2015
California
1 review
3 helpful votes
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Takes 2-3 weeks to get your package shipped
Responds to 1 out of 10 emails it seems with very little info and just a generic response.
Wesbsite charged me twice and they are taking forever to refund or even respond

Date of experience: January 11, 2018
Kenya
1 review
2 helpful votes
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My parcel never arrived and after multiple attempts to contact them for assistance in tracing it, they never answered my emails. Totally useless and fraudulent, total waste of money. After closer inspection of their website, it does look quite amateurish and fake - please don't use them.

Date of experience: September 18, 2017

Overview

ParcelFlow has a rating of 2.7 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. ParcelFlow ranks 30th among Mail Forwarding sites.

service
6
value
6
shipping
6
returns
5
quality
6
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