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Partsselect

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Overview

Partsselect has a rating of 4.2 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partsselect most frequently mention customer service. Partsselect ranks 142nd among Appliance Parts sites.

  • Service
    35
  • Value
    38
  • Shipping
    39
  • Quality
    39
Positive reviews (last 12 months): 100%
Positive
10
Neutral
0
Negative
0
1
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How would you rate Partsselect?
Top Positive Review

“Great website! Helped me fix my Range!”

Rick R.
7/12/24

What I really like about the website is that they have diagrams. Some websites have nothing but videos and I personally don't relate to that. Parts Select however, has detailed information. This inforrmation allowed me to order the correct part, and it came in fast! The part was priced fair, shipping was reasonable. Thanks, Parts Select, You made my Range work again!

Top Critical Review

“Part was late when i paid for overnight.”

K S.
5/20/21

It's cheaper on amazon…about 80.00 cheaper…and i paid 30.00 extra for next day. That was a joke because i got it 2 days later. CS was a nice lady who was of no help. I ordered a heating element for my whirlpool dryer.

Reviews (64)

Rating

Timeframe

Other

Thumbnail of user bkstanisz
Michigan
2 reviews
0 helpful votes
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March 9th, 2024

The part was perfect. It arrived early and was exactly what I needed. I highly recommend and would use again if the need arose.

Tip for consumers:
no suggestion. I had the refrig manual when I looked up what I needed to order.

Products used:
refrigerator drawer replacement

Service
Value
Shipping
Quality
Thumbnail of user katheriney53
Kansas
2 reviews
0 helpful votes
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December 1st, 2021

The refrigerator in the house that I bought was missing parts. So, I ordered them from Parts Select. The parts fit perfectly. Shipping was fast. Now I have a refrigerator with all shelves, bins and it works perfectly. Thank you Parts Select for being there when I need the parts.

Tip for consumers:
This is a great site that sent me the correct parts for my refrigerator. Very easy to use website, fast shipping.

Products used:
Refrigerator parts, bins, shelves.

Service
Value
Shipping
Quality
Thumbnail of user annek200
Florida
2 reviews
0 helpful votes
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April 9th, 2021

We have an old dryer that needed 2 parts. Parts Select had what we needed. The order was processed immediately and we received the parts in 2 days. We were emailed a "how to install " video for each part. We followed the instructions. The new parts were in and the dryer runs great now. We will continue to order from Parts Select.

Products used:
Dryer lint screen and door switch.

Service
Value
Shipping
Quality
Thumbnail of user danielw1460
Louisiana
1 review
0 helpful votes
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September 5th, 2021

I had to talk with a sales associate on the phone because I am visually impaired. The sales associate worked with me to find the model number and the correct part for that model. The part arrive two days early and we were able to successfully install the part and get our electric dryer going again.

Thumbnail of user anitas549
Washington
1 review
0 helpful votes
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July 31st, 2021

Parts select had the part I needed for my dryer and I was able to order it without any issues. It came very fast within about a week or so and I was able to repair my dryer quickly and easily without any issues..

Tip for consumers:
Great site. Easy to find what you are looking for. Very user friendly

Products used:
Dryer pully

Service
Value
Shipping
Quality
Thumbnail of user joanh434
Indiana
1 review
0 helpful votes
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June 6th, 2021

I have an old Maytag Neptune dryer that needed a belt. I had my doubts that I could find the part. The Partselect website was so easy. I entered the number from my dryer and immediately found the part. It was shipped very quickly and I was thrilled.

Thumbnail of user jfarmer131
Florida
1 review
0 helpful votes
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March 6th, 2024

This is the go to site for our appliance part. They have the parts, they work and the service is great.

Service
Value
Shipping
Quality
Thumbnail of user davidt1889
Ohio
1 review
0 helpful votes
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March 9th, 2021

They had the part needed to get my oven back up and cooking. The shipping was very fast. Great place for parts for the do it yourselfers. Great description of parts to allow for proper selection of parts.

Service
Value
Shipping
Quality
Thumbnail of user karent1087
California
1 review
0 helpful votes
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February 3rd, 2021

I was tired of being taken advantage of, so I decided to try to repair my clothes dryer myself. Found the correct parts easily at PartsSelect.com. The video supplied by SelectParts.com was excellent. My neighbor who had never done this before, was able to fix the dryer very quickly by watching the video.

Thumbnail of user edwardm1005
North Carolina
1 review
0 helpful votes
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July 21st, 2021

I tried going to Sears direct parts and they did not have the replacement parts I needed for my Kenmore range (5 years old). Then I found Parts Select and in 2 days I had my parts and at a better price than Sears was "discounting" their part. Now I know where to go for Kenmore parts.

Products used:
Oven racks

Service
Value
Shipping
Quality
Thumbnail of user ginap247
New Jersey
3 reviews
0 helpful votes
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July 19th, 2021

Got our older side by side kenmore cleaned up after being in storage for several years. Needed about four or five new parts to make this unit perfect for us and parts select had all of them!

Tip for consumers:
make sure you have the correct model and part number

Products used:
all, but ordered one incorrectly and company accepted it back and supplied me with the accurate part

Value
Shipping
Returns
Quality
Thumbnail of user lindam3212
New York
1 review
0 helpful votes
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August 4th, 2021

Not only did I get the part quickly but in the email sent there was a video of how to install it and also written directions. I highly recommend PartsSelect for their great quality and service.

Thumbnail of user jeffb1279
Michigan
1 review
0 helpful votes
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January 7th, 2021
Verified purchase

I got my part quick and cheap thanks to parts select. I needed a wheel used to help raise and lower the door of my dishwasher properly. I was able to fix it in minutes with this part. :)

Products used:
Dishwasher hinge pulley wheel

Thumbnail of user maryr2165
North Dakota
3 reviews
0 helpful votes
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July 7th, 2021

It was very easy for me to find the appliance I needed and the part that I wanted to order. My part came very fast. This is the second time we have used Parts Select. We won't be using anywhere else!

Tip for consumers:
If you need help, feel free to call them. They are very helpful. I didn't need them this time, but last time we talked to them a couple of times.

Products used:
The screw-in cover for the "jet dry" compartment for my dishwasher.

Service
Value
Shipping
Quality
Thumbnail of user ritas365
Florida
1 review
0 helpful votes
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January 20th, 2021

First one was incorrect called and your customer service person was very helpful. The part was marked wrong and she got us the correct shipped out immediately.

Thumbnail of user ellenw268
Idaho
1 review
0 helpful votes
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July 29th, 2021

Several of the buttons on the panel of my oven had worn off. It looked terrible! I was so pleased to find a replacement panel. It was super easy to apply. Now my oven looks as good as new!

Thumbnail of user deew208
Texas
1 review
0 helpful votes
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November 2nd, 2021

Very bad. The rack on the website was correct, but what was sent was totally wrong. No mention of the fact that the part was no longer available and that a substitute would be sent.

Tip for consumers:
Read carefully all the information. Do research from other sites. This item was discontinued and they sent a replacement anyway. Totally not the correct rack. Buy the time you have to pay for the return shipping and 30% resto cking fee it wasn't cost effective. Guess that's how they make thier money.

Products used:
Dishwasher rack.

Thumbnail of user deweyb63
Virginia
1 review
0 helpful votes
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January 16th, 2024

We ordered two parts for our dryer. Along with the parts we received tutorial for how to replace them. We had our dryer up and running in no time.

Products used:
Belt and pulley

Service
Value
Shipping
Quality
Thumbnail of user sharonc2435
Tennessee
1 review
0 helpful votes
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March 11th, 2023

It was so easy to order the correct parts. They fit the dryer as described. I was back to drying clothes within three days. I will definitely order from partsselect again.

Thumbnail of user ronnier118
North Carolina
1 review
0 helpful votes
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May 22nd, 2021
Verified purchase

These people are pros. Found my problem in less than 10 minutes. Needed a new control panel for my microwave.

Products used:
Control panel for microwave

Service
Value
Shipping
Quality
Thumbnail of user roys873
Georgia
1 review
0 helpful votes
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June 23rd, 2023

Called late in the day to confirm inventory. Received a call back in 30 minutes. Order was delivered on time and at considerable cost savings.

Products used:
Volvo fuel pump

Service
Value
Shipping
Quality
Thumbnail of user patriciaf1331
Oregon
2 reviews
0 helpful votes
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April 30th, 2023

Got my part fast and fixed my problem. Would order again from this site. They follow up to check if everything went well. Recommend highly.

Products used:
Heating element for my oven.

Service
Value
Shipping
Quality
Thumbnail of user patg382
Ohio
1 review
0 helpful votes
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December 1st, 2022

Was able to fix my dishwasher myself for a few dollars instead of a service call and elevated part prices

Products used:
Shower arm

Service
Value
Shipping
Returns
Quality
Thumbnail of user richardj1008
Mississippi
1 review
0 helpful votes
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July 4th, 2021

Fast shipping. Parts where exactly what I needed and very easy to install, my wife is very happy again

Products used:
Dishwasher repair parts

Service
Value
Shipping
Quality
Thumbnail of user dueyj
North Dakota
1 review
0 helpful votes
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July 19th, 2021

Absolutely great service and would recommend too anyone the instructions on how the repair was to go was most beneficial more than pleased

Products used:
Parts

Service
Value
Shipping
Quality

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