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Partzilla has a rating of 4.3 stars from 1,602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts, and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 16 hours
Carburetor bowl gasket $18. Tiny plastic connector for throttle sensor $18. Shipping $10. Both parts could have been shipped in an envelope for a first class stamp $0.60. Guess I'm just too old for these prices.
I bought a thermostat and the website said it fit my model 07 yamaha R6 and they sent a total different thermostat that didn't even fit
I have been a long time customer and for the last 2 years I have trusted partzilla to provide parts for my repair shop! I have used all the different companies. Partzilla has had my back more than anyone else, they are usually sending my parts out very fast and if something is not in stock or if the status changes they send email right away. They are also just a call away if I have a question and always helpful, never rude or trying to give me a run around like so many others are known for.
Partzilla to the top!
Everything was as advertised and delivered on time.
This site rocks! They had everything I needed to upgrade my ski with prices cheaper than the dealer..
Found part compared price received on time and part was correct
I had a good experience over the phone with one of your parts salesmen. Although the part I needed was hard to find a diagram depicting it he kept on until he found it. He was very helpful and courteous. Thank you. The parts also arrived on time.
Seems to take to long to receive parts after ordered.
Very happy with the original Yamaha parts I got. Perfect fit.
Seamless ordering process and fast shipping! Thanks
Partzilla provides excellent service and they always have great prices.
It takes too long to take a bike into the shop and get it back in a reasonable time these days. I had to replace a ball joint and a few other parts in the front end. I looked at their schematic on their webpage or the parts I needed, and it was pretty easy and fast had everything completed within a week.
I needed a UTV ball joint quickly. I ordered from Partzilla because I trust their quality over what is being sold cheaply on Amazon. Part was shipped in under 12 hours and arrived in plenty of time for me to get the UTV rolling again!
Quality OEM parts & fast shipping. I have used Partzilla many times & will continue, but u wish they had a wholesale dealer option
One minute after having g placed my order I realized that I needed a quantity of 2 items not 1, I called right away and spoke with a representative. She said she could not modify the order and it went to shipping, 2 days later I received a message that my order shipped... I would have expected that an order could be modified minutes after it was placed.
Grate experience as always right parts first time will order parts agean never have had a problem
Always a pleasure to work with Partzilla. They usually have what I need and are able to get it to us quickly.
Parts expert answered all questions, helped select parts, and the parts were delivered on time.
Fast and easy. Prices were better than any other distributor I researched.
Easy online ordering and incredibly fast delivery (2 days). I was happy to find my Honda motorcycle part at a great price.
I paid for two days shipping and on the second day I got a email saying it would be shipped three days later
Thank you for your feedback. We apologize for the carrier delay. A refund of $12.95 has been issue for the shipping. Please allow 3-5 business days for this to credit back to the original payment method. If we can be of further assistance please reach out to our customer service team.
When placing my order with Partzilla, a Promotion on a Sweatshirt/Hoodie appeared. Expected as a result of 1st time customer. During checkout I was not able to confirm the Sweatshirt was included. So I followed up with your Customer Service on the Hoodie and they refused to help me.
Thank you for your feedback. It is our goal to provide great customer service. Our free giveaway is done once a month. One winner is chosen and the winner will be contacted by email. If you are in need of assistance with an order or have more questions please reach out to our customer service team. Have a great day!
Parts fit just like oem, every nut and bolt you guys have! Fast shipping
Product came very quickly and was exactly what I needed.
Being a personal mechanic to a wonderful customer for going on 9 years, it's been absolutely necessary I get him the correct part for his machine. Partzilla has been there for all his machines, on track or water, and to have a question and speak to a Human is how they do buisness.
Thank you Partzilla, from the bottom of my toolbox
Gain trust and grow your business with customer reviews.
Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
We do apologize for any inconvenience this may have caused. We will be reaching out to you directly. We hope to hear from you in the future.