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Partzilla has a rating of 4.3 stars from 1,602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts, and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 16 hours
Carburetor bowl gasket $18. Tiny plastic connector for throttle sensor $18. Shipping $10. Both parts could have been shipped in an envelope for a first class stamp $0.60. Guess I'm just too old for these prices.
I bought a thermostat and the website said it fit my model 07 yamaha R6 and they sent a total different thermostat that didn't even fit
I ordered a trail arm for my Canam which didn't allow my lower radius rod to fit properly. It seemed that it had possibly been dropped causing the gap for the lower radius rod to be too small. After connecting the upper and middle radius rods, we had to pry the gap larger to fit the lower radius rod. Also, I did notice that the box packaging the trail arm was longer than the trail arm which allowed it to slide back and forth inside the box. That gap in the box was not filled with packing material which I believe allowed the damage to occur.
Ordered the front fork seals, and they arrived on time. They are already installed and working great.
I contacted partzilla over the telephone and much to my amaze,I spoke with a agent that was an American citizen, and I could understand him,after giving him the VIN number, it was a breeze the agent knew exactly what I was after, got my parts ordered for me got them delivered to my house, Fast! Also the YouTube partzilla series of how to do things is very helpful when it comes to mechanical know-how, maintenance and fixing things on my 420 rancher very helpful! Thanks
Partzilla had the part I needed, two very small springs for my two GL1000 Timing Belt Tensioners. Shipping "expedited" was $12, and it took five or six days. I think USPS 1st Class would have been faster, depending on the packaging (box or padded envelope). But the parts were correct. Nonetheless, next time I order parts, I will check Partzilla and also a couple of competitors for less of a markup on shipping. A bit of greed, PZ.
Second to none, best customer service ever, sometimes parts are a little bit pricey
Easy to use, fast delivery and great communication reference the order tracking.
Better than Amazon, parts arrive on time but your parts are good!
Parts were available and on time; good value; courtesy and professional,
Order was placed and received in a professional and timely manner. Excellent Service!
Exactly what I need and shipped faster than I expected.
When I called the sales person was knowledgeable, confirming the part was proper and processed the order effectively.
Oem but cheaper since you can buy individually, will be ordering from partzilla again.
Fast service, correct items. Good availability on necessary repair parts.
Excellent customer service and good inventory,best price.
Partzilla is my go-to for OEM parts! Excellent customer service and fast shipping!
So easy to find what I needed and order. Thank you.
I'm glad these parts are available, and easy to find. Makes me more willing to work on my motorcycle.
A Mislabeling on your end does not make it the customer's problem but you made it my problem. I will never be ordering from you again.
Quick delivery, quality OEM parts at a fare price. Easy web site to transverse with great customer service.
Products used:
Clutch and belt
Ordered factory OEM parts for my Honda cbr 1000rr, shipping was good parts were perfect and undamaged.
To the man on the phone named George who sounds like Trace Adkins... Thank you very much. The ignition coil for my yamaha g16 golf cart was here in 2 days! Exact fit and exactly what I needed. Got my 28 year old Go Buggy going like she was brand new again! From one George to another Thanks again for your help
I ordered a 20$ seal on 4/30/24 and it has not even been shipped yet, first and last time I order from you folks
Tip for consumers:
Not happy
Products used:
Sprocket seal for 2018 MT10
We do apologize for any inconvenience this may have caused you. Please reach out to our customer service team and we will be glad to assist you with a replacement or refund. We hope to hear from you soon.
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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
We do apologize for any inconvenience this may have caused. Please reach out to our customer service team to process a replacement or refund, which ever you prefer. You may ask the agent to make sure the replacement package be inspected before shipping, to make sure the package is packaged well. We hope to hear from you soon.