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Partzilla has a rating of 4.3 stars from 1,602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts, and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 16 hours
Carburetor bowl gasket $18. Tiny plastic connector for throttle sensor $18. Shipping $10. Both parts could have been shipped in an envelope for a first class stamp $0.60. Guess I'm just too old for these prices.
I bought a thermostat and the website said it fit my model 07 yamaha R6 and they sent a total different thermostat that didn't even fit
My experience was seamless. Ordered my part. It was promptly shipped and I received it 2 days later. Quality part. Exactly what I ordered.
Bart said they had come in and was in stock and then said they were out of stock and didn't have an ETA and then when I got a hold of you guys you tried to say that oh they're subject to change well why lie then and act like it was shipped
Had the parts we needed. Was difficult to figure out from the parts diagram but that's not on Partzilla that is on CanAm. All in all got what we needed.
One of the hardest things about owning and riding older motorcycles is the unavailability of parts. Dealerships around here don't even want to see you if your bike is more than 10 years old, unless you're there to replace it. Old cars, because of their production volume, usually have a much greater supply of NOS and replacement parts. Partzilla has done very well by me in having available the manufacturer's parts I need, such as turn signals after the rubber on the originals cracked and caused them separate. It's nice when the original part number is available and actually is slightly lower in price than a generic aftermarket replacement. Shipping was very quick also.
I think I'm done. Cost me 20$ shipping but sending back cost me and three day 5$. Huh. Talk about $#*!ing people nice
We apologize for any inconvenience. Please know that with the type of return for this order, the return shipping costs are at the expense of the customer. We have a detailed return policy that you can review from this link: https://www.partzilla.com/info/returns If you have any additional questions or concerns, please reach out to our customer service team and we will be happy to assist you.
I ordered a fuel pump I was needing in a hurry from two parts suppliers, Partzilla being one. Both orders were an expedited shipping order. Partzilla fuel pump showed up two days later as expected while I am still waiting on the other supplier to still SHIP the fuel pump I ordered from them. I will always use Partzilla from this day forward!
Once I ordered the part they jumped right on the pulling and delivery service and I received the part very quickly.
Parts diagram doesn't show proper part with a deep dive and exchanging photos of actual part Your team solved the issue thanks for all your team does to solve issues instead of giving up
Had the parts needed, at a reasonable price. Parts shipped and received in timely manner. Thank you.
Ordered the shop manual for my 2023 KLX 300. It was delivered as promised with no drama. Great company to do business with as the staff is knowledgeable and friendly. 2 Thumbs Up!
I have ordered so many parts for my Yamaha v 1100 classic cruiser 2007.every part I ordered was dead on thank you guys
Leaving gas cap ay pump can really be costly and that this review needs to be at least 50 caracters to be valid nad thank you very much for my review.
My speedo wasn't working on my bike after diagnosis I found out my speedo cable had spun its last spin. So I hopped on here and found one that matched it. Couldn't get any closer to original then what I ordered
This will be my last order from partzilla till you do something about your shipping issues. This is two out of three issues on orders from you guys. Last order was canceled and this order will be canceled tomorrow.
We're very sorry to hear your package has not arrived. If you would like, we would be happy to provide a replacement order or refund for the package as it does appear it was lost by the carrier. If you have any additional questions or concerns, do not hesitate to contact customer service for our help.
Part was on sale and was $270.00 cheaper than the Can-Am dealer for the same OEM part. I called to verify the correct part. Very friendly helpful customer service. Expedited shipping was very reasonable priced. Part arrived the very next day. I will definitely buy again.
The delivery time is slower than i expected. Product was precise. I dont like to complain. You ask? I responded.
Thanks Again, Your Valued Customer.
Hurry up! Every chance you get.
I have been restoring a 1996 Yamaha Virago 250 and have had issues with parts that were supposed to fit and did not. I won't mention names but one starts with A and the other company starts with e. Happy to get a part that was actually OEM. Paid extra for rush shipping but it was worth it.
I had a gift code and I needed some items for my motorcycle, so this order was perfectly timed. Thanks for coming through for me!
Was able to find parts easily for my 50 yr old bike.
Fortunately it arrive yesterday. When to P.O. Warren just had to pick.
I just ordered a drive belt for a Can Am Maverick Trail. Great price and fast shipping. For quickest shipping oder in stock items.
Ordered my part may 7th got confirmation as shipped and have not been able to track and still have not recieved my part?
Thank you for your feedback. I have located your order and show standard shipping was chosen at checkout. Please be advised, we can not control how long it takes for the carrier to deliver the packages. However, with standard shipping, it may take up to 10 business days. In the future, if you would like quicker delivery times, we suggest choosing Expedited shipping as packages are typically delivered within 1-3 business days. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.
I am a bit disappointed with the advertising of shipping being"FREE" with a purchase over 150.
I ordered a fender for a 05 Honda TRX for 260, and they came back with shipping for the piece and other items at an additional $431.
I could see a reasonable charge for an awkward item like that but 431. I even split the item off in its own and you still wanted and additional 175.
Both of these charges seem quite excessive.
I would be willing to pay a reasonable amount for the item but hundreds of dollars?
The item is awkward but extremely light in weight.
As you mentioned, our shipping policy stipulates that shipping is free for orders over $149.00, except for items that are heavy in weight or large in dimensions. These items may incur additional shipping charges, as outlined in our shipping clause. It can be challenging to provide accurate shipping quotes at checkout for such items, given the variability of each order. We do apologize for any inconvenience this may have caused. Please feel free to reach out to us directly if we can be of further assistance.
I still like partzilla,but after saying several times and giving my vin to look them up,you sent me front pads,that I had to return,but I didn't have to pay shipping on the pads I had to re order,so,I'm thankful for that,they should be here soon. I just want to make sure they refund my money on my card for the mistake order. This is the first issue,so everyone is entitled to overlook something so all good.
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Good morning James,
Thank you so much for reaching out to us. I apologize for any confusion, however I see this order shipped out the same day it was ordered and delivered 2 days ago. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!