Partzilla

It was easy to find the parts I needed and easy to tell if they were available or not.

Fast and easy, parts arrived a day early. Packaging was good and no damage.

I've tried reaching out and I get a computer response. I don't get a real person. My package has been stuck in Seattle and the tracking is terrible. I'm only 60 minutes away from Seattle and it's taken 4 days and it's still hasn't arrived yet. I'm very disappointed. I don't have my product and it seems to be stalled somewhere for some reason? I've tried to track it online and the tracking information I got has not worked. It is now 5 days overdue. No clue when it will arrive? Very poor service!

The parts fit. My items arrived sooner then expected. O.E.M quality.

Part in stock…exact match. Delivery ahead of expected date. Very pleased.

Yamaha parts in stock and shipped out same day. Yamaha Parts Nation did not have what I needed in stock. Odd?

Fantastic site, saved my 1977 TT500 motor revival with some clutch little parts to make it all go vroom. I have another XT500 motor and bike to restore and will be back for more. Thank you and keep up the good work.

I had ordered the wrong part and customer service was very helpful and made it very simple to return.
I will be doing business with them for all my parts needs.

Parts came quickly, even though they were out of stock everywhere else.

Took a few extra days to get here, could not track. But it here & put on, it's good

They corrected an incorrect part number I was going to order, send me schematics via text, the overnight shipped my parts and received them the next morning. Can't get any better than that. Best experience with a company this far!

It is always a pleasure to deal with Partzilla. Fast shipping, reasonable prices and outstanding customer service. What else can ask for? Thank you so much for such a great service!

The part that I needed was easy to find and order on their website. It arrived within the expected delivery date and was extremely well packed.

I'll also add that when I need to find the name &/or part number for any of my ATVs, Partszilla is my go to website.

Lost some parts on my son's dirt bike, went on the site, input my information and located them on the schematic. Ordering, shipping all made easy and convenient for the DIY. Thanks much partzilla.

I ordered a dipstick for my motor cycle person who took my order didn't mention that I will need a O ring with the dipstick. So after finding out the next day after placing the order for the dipstick I ordered the O ring. Which would be delivered after the dipstick. Few days later the dipstick is delivered the wrong dipstick was sent had to place another order after giving another sales person my VIN number to get the correct part, has to pay in advance have to wait for a refund on the wrong dipstick that was sent the first time. As of 3/20/24 still waiting on my dipstick and o ring

I had an order that should not had any shipping charges. I received an email stating that there was an additional charge for shipping of $310.00. I called and asked what the charges were for, and I was told that it was an administrative decision.
I canceled that order and reordered the same parts and there was no shipping charge..

I accidentally ordered the wrong part. I called in expecting a fight on getting an exchange. They were great to work with, explained the process, and worked to find the right part I needed. Within about 20 minutes, I had an RMA issued and the correct part ordered. I will definitely order from these guys again.

My order was delivered the next day. I was not expecting it that fast and was very pleased. The product was Genuine Honda, fit perfect and was in great shape when it arrived.

I ordered a new seat for my four wheeler. I was having it shipped to my property where I can have packages delivered and didn't realize that if I paid expedite shipping it would go USPS. Long story short post office refused to deliver. And I was only on my property for a week. Partzilla customer service was kind to resend my package next day air UPS so I could receive the seat in time for vacation.

Shipping method sucks for what you charge. Maybe try a different company other than USPS for what i was charged for shipping order should have been overnight delivered.

The order taker, delivery, accuracy was perfect. Very helpful

Website is fine and easy to navigate, parts shipped out quickly.

My issue is with the carrier service used for shipping. Parts were shipped with UPS mail innovations which doesn't offer a day definite tracking. And apparently is just generally slow without offering any details about where your parts are. It's a service where UPS takes the shipment and then delivers them to USPS for the final delivery…which almost always results in unneeded delays to save a few pennies. Anyways. Parts were ordered 2-21. Shipped 2-21 from Albany, GA…360 miles away from me and as I write this on 3-2 they still haven't been delivered. My ask is that ya'll simply use single carrier services. USPS w/ tracking, UPS/Fedex ground are all fine. I'm reasonably confident that the $9 I paid for shipping could've provided a service from those that I noted.

I stumbled across Partzilla while looking for some much needed battery accessories. The site was easy to navigate. I ordered my part and extras. My package arrived days before I actually expected it to. Extremely impressed. I gave friends the website and they have used the site as well. This is my go to parts shop!