• Partzilla

Partzilla

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Overview

Partzilla has a rating of 4.3 stars from 1,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts, and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.

  • Service
    186
  • Value
    171
  • Shipping
    178
  • Returns
    78
  • Quality
    146

Proactively asks for customer feedback

This company responds to reviews on average within 16 hours

Positive reviews (last 12 months): 85.4%
Positive
771
Neutral
27
Negative
105
102
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How would you rate Partzilla?
Top Positive Review

“Great, But Costly..”

Peter M.
11/9/24

Carburetor bowl gasket $18. Tiny plastic connector for throttle sensor $18. Shipping $10. Both parts could have been shipped in an envelope for a first class stamp $0.60. Guess I'm just too old for these prices.

Top Critical Review

“Not the part I asked for”

Emil S.
11/9/24

I bought a thermostat and the website said it fit my model 07 yamaha R6 and they sent a total different thermostat that didn't even fit

Reviews (1,599)

Rating

Timeframe

Other

Reviews that mention popular keywords

oem parts (131) customer service (222) right parts (52) part number (32)
Thumbnail of user danielb4040
Pennsylvania
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Taylor walked me through specs and parts needed for a rebuild of my sea doo. Fantastic help and it was greatly appreciated. Made my job a lot "easier".:-)

Thumbnail of user neilf517
Pennsylvania
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Very helpful, parts and part numbers match as described. Staff is always friendly and helpful. They can answer any questions you may have, and have diagrams for all instillation.

Thumbnail of user robertv1864
Texas
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

I've been ordering parts for my Polaris and Honda ATV's for close to a year now. They are both older machines, so things are always breaking or wearing out. Partzilla is the best! I've never had an issue, and parts are on time. Thanks Partzilla!

Thumbnail of user emilyd1712
Oregon
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

I received the part within the time range and was great service overall. Thank you!

Thumbnail of user bladimirv3
New Jersey
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

If you want oem parts fast! Partzilla is the way! No other way to go.

Thumbnail of user franks3878
New York
1 review
0 helpful votes
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November 10th, 2024
Verified purchase

Price was better. Then my local shop. I got my package in a couple days.

Thumbnail of user jamesd8334
California
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

The battery and other parts I ordered arrived quickly from across the country. Really surprising.

Reason I chose this business:

Price and availability

Thumbnail of user toms2738
Colorado
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

When my package arrived, my name had been covered with your mailing label! Someone at UPS tore away the label to find the address for where the package was to be delivered. I would bet that I would have received my parts 2 days before it arrived if this BS didn't happen. May I suggest that someone competent mail packages in the future?

Thumbnail of user davidd9268
South Dakota
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

I was surprised that you had the part as old as the machine is. I'd given up on it.

Reason I chose this business:

I’ve found things there before.

Thumbnail of user larryr2095
Washington
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

Easy online finding the part that I needed and shipped the next day.

Thumbnail of user anthonyb2967
Wisconsin
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

I was having an issue finding a part for my machine got on chat and they provided a link to the part I needed.

Thumbnail of user wolfmanm
Arizona
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Was exactly what I needed and was delivered on time and in time for the build I was doing.

Reason I chose this business:

Only company in the states to have what I needed at a reasonable price.

Thumbnail of user jeffreyb3717
Kentucky
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Very good website, easy to get to what you want and easy to order

Reason I chose this business:

I am a return customer

Thumbnail of user vincew87
Wisconsin
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Ordered replacement headlights for ATV, needed to modify the order after it was placed, and spoke with a lovely and helpful woman who assisted me. Parts came quickly and packaged well. Price was competitive for similar sellers as well. Will be ordering from here again

Thumbnail of user dwaynem347
Canada
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Very reliable and quick service. I love the part diagrams allow you to find exact parts.

Reason I chose this business:

I choose partzilla because it is easy to find motorcycle parts that is needed because of the parts diagram

Thumbnail of user michellek3266
Arizona
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Ordered wrong size
Awesome customer service
They returned with no hassle

Great

Reason I chose this business:

Found what I needed

Service
Thumbnail of user laurieu100
Wisconsin
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Very easy to look up parts. Verified also by model. Fast delivery.

Reason I chose this business:

Previously ordered with great results also.

Thumbnail of user jamese3854
Virginia
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Great, good deal wonderful. Would recommend to anyone and everyone

Reason I chose this business:

Only place to get part

Thumbnail of user erikg363
Alaska
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

I appreciate how easy it is to locate a d identity the correct parts

Very knowledgeable

Reason I chose this business:

Easy-to-use

Service
Thumbnail of user andrewg3318
Kansas
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

The parts with shipping were expensive, but they work great.

Service
Thumbnail of user bernardm450
North Carolina
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Web site shows the parts list with an easy diagram. Simple ordering process. Quick shipping.

Reason I chose this business:

Access to parts not otherwise easily available.

Thumbnail of user eddieb503
Florida
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

No help at all put the blame on another party. Issue not resolved.

Service
Thumbnail of user tomc3549
New York
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Great product with fast shipping, highly recommend for your honda parts

Reason I chose this business:

Parts are usually in stock

Thumbnail of user jamesf3896
Nevada
2 reviews
0 helpful votes
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June 4th, 2024
Verified purchase

Correct parts that arrived earlier than expected. I don't like the fact this review made me type 50 words in this box. I was fine with "correct parts…". Why isn't a short comment on a 5 star review allowed?

Thumbnail of user balazsc3
North Carolina
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

Huge thanks to the Partzilla Team for providing all the OEM parts I needed to recover my bike from an unfortunate incident. Website, delivery method, packaging, customer service, all around top notch service!

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From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!

Company Representative

Thumbnail of user partzillaa
Partzilla - Boatsnet S.
Administration
Typically responds within 16 hours

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