Partzilla

Easy to find everything I needed to rebuild the rear suspension electronically. When I had a question the phone service was extraordinary

This will be a "principle" issue. I received the wrong product due to part numbers not matching correctly on the schematic sheet vs the ordering section. I called into customer service to resolve this. The resolve was doing an RMA for the incorrect product shipped to us, us ordering replacement product, and us paying to return the product back to the warehouse. Time is of more value than the actual dollar amount of the products, so I simply ordered the correct product, and will keep parts in which I will most likely never need or use or sell.

It is one thing if the error was on our end, it is another when it is on the suppliers end, and I believe that this should have been handled far better than it was. As we are also suppliers with an online business selling to folks across the globe. If the error is on our end we take care of it swiftly no matter the price of the product or size of the order.

Best Regards,

Trevor.

Excellent selection of OEM type equipment. Easy to order and fast shipment. Have used them before and will continue in the future.

Easy company to order from, very helpful personal.

The moral to story is all's well the ends well. As a first time customer I was confused about the shipping avenue. At order time, the webpage said UPS which I thought meant United Parcel Service. Once I tried to track the order I noticed it use the term Mail Innovations that I think means the package was turned over to the Post Office. Nothing against the Post Office but because of this I was unable to track the package so I was not able to schedule my maintenance time accordingly. My recommendation is you simply state the order is going though the Post Office and cannot be tracked.

I had an excellent experience with Partzilla! I needed a carburetor and gaskets for my Yamaha inverter generator, and wasn't entirely sure which ones to get. A representative there was incredibly helpful and patient, working with me to find the exact parts I needed. The parts arrived quickly and were packaged very securely. Overall, it was a great experience - I highly recommend Partzilla!

I have a 2002 vstar 650 bobber. Got it free, but have replaced almost every single component on it. But I love it. Many parts from Partzilla. Great customer service and quick delivery with accurate parts. Thanks y'all.

I recently had the pleasure of ordering a hard-to-find Honda tank cover bolt from Partzilla, and I am beyond impressed with their service. Finding this specific part had been quite a challenge, but Partzilla made the entire process incredibly effortless.

From the moment I placed my order, the experience was seamless. The website is user-friendly, making it easy to locate the exact part I needed. I was pleasantly surprised by how quickly my order was processed and shipped. In no time, the elusive Honda tank cover bolt was at my doorstep.

The packaging was secure, ensuring the part arrived in perfect condition. Partzilla's commitment to quality and customer satisfaction is evident in every step of the process. Their exceptional service has earned my loyalty, and I will definitely turn to Partzilla for all my future Honda parts needs.

Thanks, Partzilla, for making the task incredibly easy and fast!
Highly recommended!

I was nicely surprised how easy it was to get the part I needed. To top that off the part was an original OEM and it came a day earlier. I will be buy my parts from here going forward.

I was in search of a fan temp switch for my 4 wheel and George was able to cross reference a part that was discontinued that will hopefully get me going again once I receive the part. That's all involved.

Love the fact that you can find items by make/model/year. Photos available with items numbered makes it easy as well.

Good product with excellent customer service… I would buy again

Shipping was fast, selection good, price and S&H is high. I think the break over for free S&H is 140 dollars. If it was more like 50 dollars I'd shop here more.

Parts that work and fit right at a good price with fast shipping.
That combo makes for a happy customer.

Prompt service regarding missing invoice. Quick shipping, and easy returns.

Order arrived quickly, much sooner than I thought it would….in time for my son's birthday.

Great customer service, always helpful, shipping is on timely manner~

We order regularly and never have any issues~ Just an easy experience!
Thank you!

I always pay for expedited shipping on all of my orders and, for the past 9 years, they have always been shipped via UPS 2nd day air. My last couple of orders have been shipped via USPS and they take twice as long to get here! The above mentioned order was shipped via UPS 2nd day air, as usual. My most recently shipped orders, such as order 11-*******, was shipped via USPS. Many items on that order were promised to the customer today, Thursday June 6th, which is when the order would have been here if shipped UPS 2nd day air, as usual. Now, the parts aren't going to be here until Saturday the 8th. This is too late for the customer. He has races that day that he needs these parts for. Now, I get to make the dreaded call to tell him the bad news and apologize. This really sucks...

Polaris dealers have had the injectors that I needed on back-order for months, no ETA when they would have them in stock. Partzilla had them and delivered to my doorstep in three days.

I've ordered a lot of parts from you & have only had one hiccup along the way. Thank you for helping me breathe new life into my older motorcycles!

After receiving two aftermarket ignition switches from other vendors that did not work properly, it was a relief to receive one that seems to work perfectly from Partzilla. Online support was reassuring and the part arrived quickly.

I would have given 5 stars if the price for this little part was cheaper but I am very happy with Partzilla.

I ordered a carburetor float and paid extra for a faster shipping speed. The part was damaged in shipping the first time. I called and reordered the part. The second part came in and was just in a flimsy bow inside a plastic packing envelope. The box was destroyed but the part seems to be ok. Why wouldn't you package such a delicate part correctly.