• Partzilla

Partzilla

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Overview

Partzilla has a rating of 4.3 stars from 1,601 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts, and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.

  • Service
    186
  • Value
    171
  • Shipping
    178
  • Returns
    78
  • Quality
    146

Proactively asks for customer feedback

This company responds to reviews on average within 16 hours

Positive reviews (last 12 months): 85.4%
Positive
773
Neutral
27
Negative
105
102
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How would you rate Partzilla?
Top Positive Review

“Great, But Costly..”

Peter M.
11/9/24

Carburetor bowl gasket $18. Tiny plastic connector for throttle sensor $18. Shipping $10. Both parts could have been shipped in an envelope for a first class stamp $0.60. Guess I'm just too old for these prices.

Top Critical Review

“Not the part I asked for”

Emil S.
11/9/24

I bought a thermostat and the website said it fit my model 07 yamaha R6 and they sent a total different thermostat that didn't even fit

Reviews (1,601)

Rating

Timeframe

Other

Reviews that mention popular keywords

oem parts (131) customer service (222) right parts (52) part number (32)
Thumbnail of user davidj4233
Minnesota
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

I ordered the part and it was shipped the same day. The part would have arrived within 2 days to southern mn if there wasn't flooding.

Thumbnail of user donb1339
California
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

I've found the parts I need for my bike. Everything came fast. A little boy is going to be very happy.

Thumbnail of user davidh10372
Washington
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Solid sales. Happy with parts a bought. All factory parts and shipped timely

Thumbnail of user dalem884
New York
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Got a older motorcycle. This place has what I needed in stock.

Thumbnail of user erikr277
Missouri
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

I work for a corporation that overseas properties throught the United States. The purchase for our kawasaki was easier then going through a local distributor. Shipping was fast and parts came well packaged.

Thumbnail of user kentc345
Texas
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

At least on this order they shipped it fast. Very slow shipping on my previous orders.

Thumbnail of user stevep2031
Illinois
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

I recently acquired two 1996 Yamaha big bear 350s and decided to redo them. I Searching around for parts, which can sometimes be harder to find for these older four wheelers. I found the part that I needed and placed the order. Everything went fine and part arrived in a timely fashion. I will be using them to purchase other parts.

Thumbnail of user bobbye124
Georgia
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Partzilla is my go to site for my motorcycle needs. They are responsive and helpful when I have questions. The online parts diagrams-lists help to be sure I'm getting the part I need. Parts are always correct and shipped quickly

Thumbnail of user michaelm14277
Texas
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Dealer kept saying part was in back order with no ETA. After 2wks I went to partzilla and had it drop shipped. Partzilla had 8 in stock. Don't know what the dealer orders from but I had the part there within 2 days and my boat back a day after that.

Thumbnail of user ronardp
Washington
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

I recently installed an OEM part on my 2013 Honda Goldwing F6B, and I couldn't be happier with the results. Here are the highlights of my experience:
Perfect Fitment: The part seamlessly integrated with my bike. It was a straightforward installation, and I appreciated not having to make any modifications.
Quality Craftsmanship: The build quality exceeded my expectations. The materials used felt robust, and the finish was impeccable. It's clear that OEM parts are designed to last.
Enhanced Performance: After installing the part, I noticed improved handling and responsiveness. Whether cruising on the highway or navigating twisty roads, my Goldwing felt more agile.
Peace of Mind: Knowing that I have an authentic OEM part gives me confidence in my bike's reliability. I trust that it will withstand the rigors of long rides.
Worth the Investment: While OEM parts can be pricier, the quality justifies the cost. I'd rather invest in something that enhances safety and performance.
In summary, the OEM part exceeded my expectations, and I highly recommend it to fellow Goldwing riders. Kudos to the manufacturer for delivering excellence!

Thumbnail of user edf459
California
2 reviews
0 helpful votes
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June 3rd, 2024
Verified purchase

It is very easy to get to the motorcycle fiche / models and pick the needed parts.
Fast, reliable shipping and the best part is having access to OEM.
Sincerely,
Ed

Thumbnail of user davidh10350
Kentucky
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Very fast service. Arrived as described. Will buy from again.

Thumbnail of user stephene991
Mississippi
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Order parts for 1975 Honda 550F on occasion tech support needed, very helpful staff I have worked with Chad & Kareem. Great job guys

Thumbnail of user markw4398
Washington
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Needed to amend an order due to backordered item. Fast and smooth experience, order shipped out quickly after contacting Partzilla. Thank you.

Thumbnail of user andrej203
New Jersey
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Good Knowledgeable people.
Help me out a great deal. Really appreciate it. We'll do business again if need parts.

Thumbnail of user kevinj1639
California
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Oddball and old parts my dealer could not get. Shipping is not cheap, but Shipped quickly here.

Thumbnail of user dennisn527
Ohio
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Parts were OEM and delivered quickly. The video on Partzilla's website was helpful.

Thumbnail of user tomast66
New York
1 review
0 helpful votes
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June 11th, 2024
Verified purchase

This valve stem is good quality OEM part.Fast shipping No hassle experience! Picture is of bike front tire the stem went on.

Tip for consumers:
All good!

Service
Value
Shipping
Quality
Thumbnail of user davido2387
New York
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Great thank you it is just what i was looking for you had the right part i was looking for and you had what

Thumbnail of user johnnyr532
Washington
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

$8.99 shipping on a 1 oz $10 part that took 8 days to get to me. For the small size and price, should have gotten it much quicker.

Thumbnail of user brittanyb1042
Brittany B. – Partzilla Rep

We know how frustrating it can be to pay high shipping cost and we sincerely apologize for the inconvenience. Please know that our shipping is based on a flat rate due to what the carriers charge us to ship. Our team is searching daily to find better cost efficient shipping. I have reviewed your order and see you had the standard shipping which typically takes 4 to 6 days and it shipped on May 31st and delivered on June 4th which was the 2nd business day. We thank you for your business and hope that you give us another chance.

Thumbnail of user jimr1608
Georgia
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

Ordered Speed Control from Partzilla because I was able to verify the application using their website and chat line. Aside from a competitive price, I was confident I ordered the right part. I liked the free shipping and received it quickly! Great experience with Partzilla!

Thumbnail of user anthonyp2196
Tennessee
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

My local Yamaha parts dealer said sorry can't get that, they don't make that any more you will just have to keep your broken part and ride it. Lol 3 days later I had a brand new OEM shock absorber in my hands, thanks Partzilla one very happy customer!

Thumbnail of user donaldf769
Connecticut
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Ordered parts for an older ATV and they have a large amount of parts that other suppliers were out of. Prices were pretty good as well.

Thumbnail of user troys613
Oregon
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Purchase a seal didn't think it would work but it did. Awesome.

Thumbnail of user tims2115
New Jersey
1 review
0 helpful votes
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May 6th, 2024
Verified purchase

The purchases I've made through PartZilla have all been handled professionally and in a well timed manner. The parts are always in great shape and are exactly what I ordered and needed. Looking forward to future purchases with them!

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From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!

Company Representative

Thumbnail of user partzillaa
Partzilla - Boatsnet S.
Administration
Typically responds within 16 hours

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