• Partzilla

Partzilla

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Overview

Partzilla has a rating of 4.3 stars from 1,601 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts, and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.

  • Service
    186
  • Value
    171
  • Shipping
    178
  • Returns
    78
  • Quality
    146

Proactively asks for customer feedback

This company responds to reviews on average within 16 hours

Positive reviews (last 12 months): 85.4%
Positive
773
Neutral
27
Negative
105
102
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How would you rate Partzilla?
Top Positive Review

“Great, But Costly..”

Peter M.
11/9/24

Carburetor bowl gasket $18. Tiny plastic connector for throttle sensor $18. Shipping $10. Both parts could have been shipped in an envelope for a first class stamp $0.60. Guess I'm just too old for these prices.

Top Critical Review

“Not the part I asked for”

Emil S.
11/9/24

I bought a thermostat and the website said it fit my model 07 yamaha R6 and they sent a total different thermostat that didn't even fit

Reviews (1,601)

Rating

Timeframe

Other

Reviews that mention popular keywords

oem parts (131) customer service (222) right parts (52) part number (32)
Thumbnail of user calvinv44
Missouri
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

My order arrived quickly. It was packaged properly for safe shipment.

Thumbnail of user samm1740
Utah
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

They have the obscure oem parts you can't seem to find anywhere else

Thumbnail of user allent267
Bahamas
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Needed a new glove box lid for my Yamaha jet ski. It arrived ahead of schedule. Well packed thanks!

Thumbnail of user franciscoi44
Florida
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Delivery in record time. I recommend this place to buy its original and good quality parts

Thumbnail of user jordana488
Louisiana
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

It was great fast shipping got the right parts I have no complaints

Thumbnail of user michaelk5826
Texas
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Got the email from partzilla saying the part shipped a week ago. Every day I check the ups tracking number and every day I see "Ups waiting for package"

Thumbnail of user brittanyb1042
Brittany B. – Partzilla Rep

Thank you for your feedback. I have located your order and show standard shipping was chosen at checkout. We can not control how long it takes for the carrier to deliver the packages. However, with standard shipping, it may take up to 6 days. In the future, if you would like quicker delivery times, we suggest choosing Expedited shipping as packages are typically delivered within 1-3 days. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.

Thumbnail of user sethg186
South Carolina
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Partzilla always delivers OEM parts quickly to my front door step and at a fair price. Website is super easy to navigate, make selections & check out. I've never had one part not fit perfectly.

Thumbnail of user scottm3895
Missouri
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Parts diagrams allowed getting the right part and supporting hoses/pieces to get the job done for my 06 gsx.

Thumbnail of user billm2193
Oklahoma
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Very helpful salesman, found all the right parts, delivery was quick!

Thumbnail of user brians4477
Illinois
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Excellent Purchase Experience! Received items as described in 4 days. Will purchase again. Thanks

Thumbnail of user lonniec140
Tennessee
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

My only comment is just because the site says they have something in stock does mean they do. But, when they get it it will be promptly shipped.

Thumbnail of user jeffreye515
California
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Good quality parts and fast shipping. Good source for OEM parts.

Thumbnail of user genes420
Texas
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

This oil seal fits and does it's job. Thank you Partzilla!

Thumbnail of user cortlandc4
Florida
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

3rd time I've paid for expedited shipping and they still take almost two days to ship it so it won't show up until day 5 or 6 when it was listed as 1-3 days. Why are you going to offer something you can't deliver unless it's to just pocket the extra shipping costs

Thumbnail of user brittanyb1042
Brittany B. – Partzilla Rep

Good morning Cortland,
Thank you so much for reaching out to us. I see this order was shipped the same day it was order on 02/01/24 and was set for delivery on 02/03/24, however it was returned to us due to an insufficient address. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!

Thumbnail of user williamo1319
South Carolina
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Everyone was very helpful to help me returning the parts and trying get me the parts that I'm trying to find.

Thumbnail of user marcp576
Washington
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Perfect fit and function. Amazing one can still source OEM parts for a 2013 Ninja. Thank you Partzilla!

Thumbnail of user matthewk1562
Colorado
1 review
0 helpful votes
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June 25th, 2024
Verified purchase
• Updated review

Always what I need. Always the best. Love Partzilla.

Wonderful service
June 21st, 2024
Verified purchase
• Previous review

Had two seperate orders because I forgot stuff in the first order. Called to try to combine them. Was unable to combine orders but was taken care of by customer service and only paid shipping for the one order.

Thumbnail of user johnb13254
Tennessee
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

The parts are right & they arrive in a timely manner. The parts detail is Very helpful.

Service
Value
Shipping
Quality
Thumbnail of user scottl2289
North Carolina
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

I have purchased from Partzilla before and have always been consistent in their service quality. Always there to assist in whatever you need.

Thanks

Thumbnail of user douglasp794
Florida
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The available resource material for identifying correct part numbers to facilitate online ordering
Is 'World-Class'

Thumbnail of user dalev105
Texas
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Good experience, price was reasonable and shipping was quick.

Thumbnail of user michaela5747
Virginia
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Very pleasant experience. Above and beyond expectations

Thumbnail of user mikes5116
Ohio
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Partzilla had an issue with a part I needed. It didn't show the superceed... and didn't list the qty needed. I was reimbursed for a part I didn't need... sent the part I did need... and wasn't charged shipping. Usually, the schematics are spot on. Little hiccup this time.

Thumbnail of user janea797
North Carolina
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

This company is so helpful.they have the fastest shipping. They have the parts you need

Thumbnail of user robertd5678
Texas
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

I was unsure of the part I needed until I spoke with a LIVE person who was able to lead me in the right direction

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From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!

Company Representative

Thumbnail of user partzillaa
Partzilla - Boatsnet S.
Administration
Typically responds within 16 hours

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