Partzilla has a rating of 4.3 stars from 1,601 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts, and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 16 hours
Carburetor bowl gasket $18. Tiny plastic connector for throttle sensor $18. Shipping $10. Both parts could have been shipped in an envelope for a first class stamp $0.60. Guess I'm just too old for these prices.
I bought a thermostat and the website said it fit my model 07 yamaha R6 and they sent a total different thermostat that didn't even fit
My order arrived quickly. It was packaged properly for safe shipment.
They have the obscure oem parts you can't seem to find anywhere else
Needed a new glove box lid for my Yamaha jet ski. It arrived ahead of schedule. Well packed thanks!
Got the email from partzilla saying the part shipped a week ago. Every day I check the ups tracking number and every day I see "Ups waiting for package"
Partzilla always delivers OEM parts quickly to my front door step and at a fair price. Website is super easy to navigate, make selections & check out. I've never had one part not fit perfectly.
Parts diagrams allowed getting the right part and supporting hoses/pieces to get the job done for my 06 gsx.
Excellent Purchase Experience! Received items as described in 4 days. Will purchase again. Thanks
My only comment is just because the site says they have something in stock does mean they do. But, when they get it it will be promptly shipped.
Good quality parts and fast shipping. Good source for OEM parts.
This oil seal fits and does it's job. Thank you Partzilla!
3rd time I've paid for expedited shipping and they still take almost two days to ship it so it won't show up until day 5 or 6 when it was listed as 1-3 days. Why are you going to offer something you can't deliver unless it's to just pocket the extra shipping costs
Good morning Cortland,
Thank you so much for reaching out to us. I see this order was shipped the same day it was order on 02/01/24 and was set for delivery on 02/03/24, however it was returned to us due to an insufficient address. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!
Everyone was very helpful to help me returning the parts and trying get me the parts that I'm trying to find.
Perfect fit and function. Amazing one can still source OEM parts for a 2013 Ninja. Thank you Partzilla!
Always what I need. Always the best. Love Partzilla.
Had two seperate orders because I forgot stuff in the first order. Called to try to combine them. Was unable to combine orders but was taken care of by customer service and only paid shipping for the one order.
The parts are right & they arrive in a timely manner. The parts detail is Very helpful.
I have purchased from Partzilla before and have always been consistent in their service quality. Always there to assist in whatever you need.
Thanks
The available resource material for identifying correct part numbers to facilitate online ordering
Is 'World-Class'
Good experience, price was reasonable and shipping was quick.
Very pleasant experience. Above and beyond expectations
Partzilla had an issue with a part I needed. It didn't show the superceed... and didn't list the qty needed. I was reimbursed for a part I didn't need... sent the part I did need... and wasn't charged shipping. Usually, the schematics are spot on. Little hiccup this time.
This company is so helpful.they have the fastest shipping. They have the parts you need
I was unsure of the part I needed until I spoke with a LIVE person who was able to lead me in the right direction
Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Thank you for your feedback. I have located your order and show standard shipping was chosen at checkout. We can not control how long it takes for the carrier to deliver the packages. However, with standard shipping, it may take up to 6 days. In the future, if you would like quicker delivery times, we suggest choosing Expedited shipping as packages are typically delivered within 1-3 days. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.