• Partzilla

Partzilla

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Overview

Partzilla has a rating of 4.3 stars from 1,602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts, and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.

  • Service
    186
  • Value
    171
  • Shipping
    178
  • Returns
    78
  • Quality
    146

Proactively asks for customer feedback

This company responds to reviews on average within 16 hours

Positive reviews (last 12 months): 85.4%
Positive
774
Neutral
27
Negative
105
102
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How would you rate Partzilla?
Top Positive Review

“Great, But Costly..”

Peter M.
11/9/24

Carburetor bowl gasket $18. Tiny plastic connector for throttle sensor $18. Shipping $10. Both parts could have been shipped in an envelope for a first class stamp $0.60. Guess I'm just too old for these prices.

Top Critical Review

“Not the part I asked for”

Emil S.
11/9/24

I bought a thermostat and the website said it fit my model 07 yamaha R6 and they sent a total different thermostat that didn't even fit

Reviews (1,602)

Rating

Timeframe

Other

Reviews that mention popular keywords

oem parts (131) customer service (222) right parts (52) part number (32)
Thumbnail of user scotth2875
Colorado
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Best price for the part I was looking for and fast shipping - arrived when expected.

Thumbnail of user paulb5230
Tennessee
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

Easy to search and find the correct part. Checkout was secure and easy. Shipping was super fast. Y'all got something going on. Wish other places were more like you.

Thumbnail of user dalef391
Maryland
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

Online order placed late afternoon and Partzilla. Was surprised when i received the email that part was
Shipped that day. Will use Partzilla again

Thumbnail of user joelm797
South Dakota
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

I'll gladly go through here again as they have the right parts a a lot better price than the dealer. Takes a bit longer to receive parts but for the discount price it's worth it

Thumbnail of user tomk1495
Massachusetts
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Item was new- not a 'rental', well packed, in pristine condition and very competitively priced; our experience was absolutely perfect.

Thumbnail of user shadn3
Ohio
1 review
0 helpful votes
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April 16th, 2024
Verified purchase

I received an email that the part I ordered was shipped April 9th. It is now April 16th and I still have not received it.

Thumbnail of user brittanyb1042
Brittany B. – Partzilla Rep

Thank you for your feedback. I have located your order and show standard shipping was chosen at checkout. Please be advised, we can not control how long it takes for the carrier to deliver the packages. However, with standard shipping, it may take up to 10 business days, but typically takes 4 to 6 business days. I do see the tracking shows it's out for delivery today which is the 5th business day. In the future, if you would like quicker delivery times, we suggest choosing Expedited shipping as packages are typically delivered within 1-3 business days. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.

Thumbnail of user vitaliji1
Belarus
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Fast, high-quality and reliable! I advise, recommend, excellent prices

Thumbnail of user gregoryw913
Virginia
1 review
0 helpful votes
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January 26th, 2024
Verified purchase

My part, a gasket, was shipped 1/19. It's 1/26 and it may be delivered today. UPS innovations must be about the slowest shipping method there is. I've recently shipped things that weighed more, by UPS ground, about the same distance, for about the same price, and it took 2 days. Have yet to determine who the 3rd shipping partner is. Some guy on a bicycle maybe? And when I completed my order, before I could look at the order confirmation a survey popped up and I lost the confirmation and had to back track to my order history to verify it. Those unexpected pop ups are really annoying.

Thumbnail of user brittanyb1042
Brittany B. – Partzilla Rep

I see the package was delivered on the 27th. I do apologize for any delays with the carriers. Standard shipping can take up to 7 to 10 business days. If you have any other questions or concerns please do not hesitate to reach out to our customer support.

Thumbnail of user davidz1225
South Carolina
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Order some seals. Haven't put them in yet it they look right and fast shipping and good price.

Thumbnail of user jerryg1064
Arkansas
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Found parts I needed quickly and easily. Parts were shipped to my door a couple days later.

Thumbnail of user garrym230
Virginia
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Really not sure why I have to wait for items that are in stock because of items that are not in stock. I need these parts to finish someones cart. The ones that are in stock I need so I can keep working on the cart.

Thumbnail of user michaelh8303
Florida
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Nice to have an appropriate diagram to illustrate the parts needed & be able to order them in an efficient manner.

Thumbnail of user travist473
Arkansas
2 reviews
0 helpful votes
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March 13th, 2024
Verified purchase

Was looking for oem parts for 1997 seadoo and they had them in stock and shipped in a fair time- same week. I wish the qualify for free shipping price was a little lower.

Thumbnail of user garym2787
Louisiana
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

Like doing business with partzilla. All parts are shipped in a timely manner, and you get the right parts every time. Prices and shipping are reasonable. Will definitely shop with partzilla again.

Gary
Oberlin, LA

Thumbnail of user donnac3239
Illinois
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

We had the part sooner than the expected delivery date.

Thumbnail of user tommyb415
Kentucky
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

The item was as ordered and was delivered very quickly.

Thumbnail of user chrisc4124
North Carolina
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Have the parts in stock but never have a estimated time on when it's supposed to arrive.

Thumbnail of user brittanyb1042
Brittany B. – Partzilla Rep

Good morning Chris,
Thank you so much for reaching out to us. I see we were able to ship this out the same day it was ordered. Unfortunately we are not able to calculate any carrier delays, I see the last tracking is on the way to you now. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!

Thumbnail of user raymondh844
Michigan
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase
• Updated review

OEM part fit and didn't have any problems, paid for cheaper shipping and it still shipped very quickly. Thumbs up from me.

Yamaha Blinker
March 7th, 2024
Verified purchase
• Previous review

Good, at first I didnt have much trust in this website or anyone selling OEM parts, but I got the blinker in the mail and it literally just plugged right into my bike. No problems with shipping either, part showed up and just worked. 5 Stars all around from me.

Thumbnail of user coles184
Colorado
1 review
0 helpful votes
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January 11th, 2024
Verified purchase

I ordered a total of four parts. The first two were attached to the actual tracking number. After those parts were delivered my tracking was no longer active. I received one more of the 4 parts I ordered while writing this, that leaves one part unaccounted for and I have no idea where it's at in it's shipping process. Other then that the prices are very fair and they have very good selection of parts. I would order again in the future.

Thumbnail of user brittanyb1042
Brittany B. – Partzilla Rep

We do apologize for any inconvenience this may have caused. However, I have checked the tracking information on your order and show one package was delivered 01/06 via USPS and the 2nd package was delivered on 01/11/24 via FedEx. If you are missing any items, please reach out to our customer service agents via phone or chat. We hope to hear from you soon.

Thumbnail of user fredrickc53
New York
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Easy fast and reasonably priced. Exactly what was needed.

Thumbnail of user christophers3537
Ohio
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Real ez to find what you're looking for on the website. Quick shipping.

Thumbnail of user dawns1804
South Dakota
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Easy to order from and item arrived quickly. I have no complaints and will order from them again. I have saved their name for future needs.

Thumbnail of user paull2653
Pennsylvania
1 review
0 helpful votes
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January 18th, 2024
Verified purchase

This particular order I was short a part. I called last Thursday to report it and was told they would get it out right away. It's been a week and I haven't received it yet. On the plus side they did not charge me shipping

Thumbnail of user gregs1673
Minnesota
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

Original equipment on the 2002 Yamaha R1 corrosion is what eats these up from the inside. Over a hundred bucks for a 10 dollar part!

Thumbnail of user dennisj675
California
1 review
0 helpful votes
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March 21st, 2024
Verified purchase

Every time I call or go online, they always are very helpful. They usually have exactly what I'm looking for.

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From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!

Company Representative

Thumbnail of user partzillaa
Partzilla - Boatsnet S.
Administration
Typically responds within 16 hours

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