Partzilla

Right part at a good price. I wish they could do something about the price of shipping.

I've been ordering from this site since I've gotten my Grom! I've nothing but a great experience with this. Coming from a dealership background I know how easily parts can go back order and how things take time to ship. These guys are great at typically getting the part to me before the estimated times. I will continue to order from them as long as I need motorcycle parts!

Ordered a CV guard on 3/9 and 3/10 get an email that part will ship 3/12. Emailed twice and called with no answer. 3/15 reviews them on Trust pilot and emailed *******@partzilla.com, suddenly get a response that they will ship on 3/20, then a phone e call that they would refund and still ship part. Refund did happen but 3/20 came and gone. Emailed again just to be a smart $#*! and get a reply that part won't be available until 3/27. I've ordered part from China that didn't take this long. If you don't believe me just read all the other reviews, they all read the same. Side not I found the part thru walmart of all places and the part has already shipped with tracking number and will be here on 3/23 and I ordered it on 3/21. I do t know how this place stays in business with all the customers they have run off.

This is the message I get on a continuous basis trying to contact the company
Due to a high influx of customer phone calls and to make sure that we handle all customer requests by the end of the day, we have temporarily closed for the day. If you have an urgent issue, our live chat team is available until 7 P.M. Eastern Standard Time. If your issue isn't urgent, you can email us or message us on Facebook and we'll get back to you as soon as possible. You can also visit our website to find the parts that you need and to check the status of your order. I put in a dispute to get my money back in order from another company. This is been going on for 2 weeks

I wish they'd use anything except FedEx. I ordered forks and a skid plate from the UK to the West Coast of the US on the same day I ordered parts that shipped from Boise, ID. UK parts were shipped for free and got here here 4 days later. Paid for shipping here, 8 days and I've still not gotten my fork seals.

I'm a non franchise dealer so I don't have access to OEM parts direct from the manufacture. We service all makes and models, I buy $20,000-$30,000 of parts from Partzilla a year. In all those orders I've had may be one shipping mistake and it was corrected quickly. If they don't have what I need in stock they get it quickly.

Always meets my expectations...from availability, pricing and delivery

Amazing selection of parts, the prices are pretty good, but the shipping is NOT it. 2-3 Business days turned into 10 for me, even with expedited shipping. Great parts and amazing shopping experience but the shipping was pretty bad. If you're willing to wait however, it's a great spot for OEM parts that nobody else has, as well as aftermarket parts.

Overall not too bad. Items took a while to arrive, some much longer than their listed lead times. Use caution, certain items are listed as available in x number of days, when they have been D/C'd by manufacturer long ago.

Partzilla has won me over as my preferred source for OEM parts. They consistently beat the competitors prices and have always shipped the fastest of anyone I have purchased from. I highly recommend giving them a chance to become your No. 1 too.

Best transaction ever! Called and got return call in 1 hr. Representative clear and concise. Chose expedited shipping... Lighting Fast! UPS.
I'll never use BikeBandit again. Placed identical order with BB 12 days before Partzilla, still no info from them. Holding my parts in my hand now!
AAA+++

Partzilla does an excellent job with the multiple orders I've put in over the last year. I'm always ordering parts for my motorcycle's that are 25-30 years old. Definitely a pleasure to deal with them

I live in Perth, Western Australia. Check that out for delivery distance. Partzilla has never failed to send an item and always keeps me informed when they have to chase a part down... jeez some of my orders are for 50 year old bikes and i can still get bits n bobs. Most the time they are cheaper than the second hand junk found on another very big global sales provider. Be patient and it will arrive.

Easily find all the best and specific parts. I hate going to my local dealers as it's an inconvenience. So I love ordering through partzilla. Their shipping time is very reasonable and pricing isn't bad either.

Genuine motorcycle parts are having premium quality. Good material has been used. Shipped direct from a dealer with reasonable prices. So many different high-end brands are available. Quick and Free shipping service. Good customer support team is very helpful.

Fast shipping should be removed from their website description, still waiting on parts to complete my project. Place a call and it says they are having high volumes of them and will get back to you---imagine that.

These guys have my off road parts, always in stock, prices are better than amazon or eBay.
The shipping is fast and the response from customer service is as good as it gets.
I recommend them to everyone that asks.

Partzilla has consistently had the best prices I can find anywhere online or at my local dealerships. Also, they are typically much faster getting the parts to me. The only exception to that is when there are parts that are on backorder. You may not find this out until a few days after your order is placed and it doesn't ship on time. Their customer service is always great if there is an issue. I have saved thousands of dollars in the past few years ordering here.

Always had great service, great communication, All items ordered show up. I know it is very difficult having everything in stock especially the way things are nowadays, but waiting a few days doesn't bother me. When you live in Nova Scotia, Canada, It is Lucky to have a business like yours to rely on for parts, otherwise you don't get them. Recently purchased to large orders from you and very pleased with them. Will be doing business with you again. Thanks very Much Greg

Despite the negative reviews that I've read, I've never had a problem with them. I've ordered many times from them and everything has always been accurately shipped in a timely manner. For most common parts that people would typically need, they usually have stocked and ships quick but if it is an odd part they don't have stocked, then they order it from the manufacturer and it could add a couple weeks to delivery. I think that's what most customers misunderstand about their shipping. I've also found that Partzilla's prices are lower than other online competitors and much lower than local dealers.

The past two orders I have placed with these guys have been terribly slow. Each time they have had to get the parts shipped In which could take an additional 3-5 days before they even ship it. Perhaps they should let the customer know about this delay prior to ordering. Summer is short up here in Colorado and I've wasted at least two precious weeks of the riding season waiting on Parts!

So like a lot of towns in this county now, my medium sized Midwestern city (400,000 people) no longer has a motorcycle dealer. Well other than the obligatory Harley dealership. I am the kind of guy who does my own maintenance and repairs on my cars, motorcycles, and scooters. Not having a dealership anymore makes me rely on online companies to get my parts. Partzilla has always had what I need in stock and offers it at a fair price. I have had no problems with shipping or customer service. A+ from me. Keep it up Partzilla! We all need you more than ever.

Always have what I need, always delivers as expected. And most importantly, in today's era of "no contact" customer service, Partzilla *actually* answers the phone if you call with questions. What a novel (and appreciated) biz model!