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Passport Photo Online has a rating of 3.3 stars from 31 reviews, indicating that most customers are generally satisfied with their purchases. Passport Photo Online ranks 73rd among Photography sites.
I needed to quickly take a photo for my passport. The app turned out to be very helpful because I received the photos within a few minutes and I didn't even have to leave the house. And most importantly, the photo was approved by the office! I'm really satisfied :)
On their site it says that photos will be delivered in 2-3 days and in my case it took 3 weeks. Then I verified the photo dimensions and the face dimension was good but not the photos size to match the Canadian passport requirements.
On their site it says that photos will be delivered in 2-3 days and in my case it took 3 weeks. Then I verified the photo dimensions and the face dimension was good but not the photos size to match the Canadian passport requirements.
No product delivered, and customer service trying to pass the buck onto the delivery service they use and deny all accountability.
I was then told they've forwarded "my request for reimbursement of delivery costs" when they should be repaying the entire amount given they haven't produced any product!
I was promised a full refund on a previous refund but instead have been sent £3 and told that because the final screen had an option to download a copy of the photo I HAD SENT THEM, that this is them providing the product! I'm still chasing the rest of my refund.
Total scam - don't waste your time or money. You'll never get either of them back again!
Tip for consumers:
Don’t buy from here
Products used:
None - nothing arrived
I needed to quickly take a photo for my passport. The app turned out to be very helpful because I received the photos within a few minutes and I didn't even have to leave the house. And most importantly, the photo was approved by the office! I'm really satisfied :)
Photos don't meet the basic requirements outlined by Australian passport office, as they are:
- Very poor quality
- Retouched
- Wrong size
The website only asks for zip code, state and country but no address for shipping. I had to contact customer service to provide my full address.
Hidden fees such as international fees, stated nowhere prior to payment.
Dear Customer,
We apologize for the inconvenience and dissatisfaction with our services. Your feedback is valued, and we deeply regret that you experienced issues regarding the quality and compliance with the requirements of the Australian passport office. Providing top-notch services is our priority, and we are committed to addressing these concerns promptly. We would like to offer assistance in resolving the problem. Please reach out to us at mat@passport-photo.online so that we can better understand the situation and take corrective actions. Once again, we apologize for any inconvenience caused.
Best regards,
Passport-Photo.online Team.
My passport photos came and were too small and looked very photo shopped they were rejected by Australia Post. I requested a refund and they will not give one.
I think all the good reviews for this company must be written by them.
Do yourself a favour and pay a few extra dollars and get them done at the Post office.
I used this app for me and my baby. No problem with taking my photo but had some issues with the baby. Customers service did a great job. They contacted me and explained what to do to take a photo of my little one. I truly recommend this app!
Products used:
Passport photos
Dear Caroline,
Thank you so much for sharing your experience! We're thrilled to hear that our customer service team could assist you effectively. We understand that capturing a photo of a child can be quite challenging and we're glad we could help guide you through the process!
Best regards,
Passport-Photo.online Team.
At first the photo was not accepted. I wrote to them and they modified the photo and then it passed the criteria. Good customer service. Would recommend.
I ordered photos for the ID card and sent my photo in app. After 5 minutes I had a ready photo and the verifier accepted it without any problems. I recommend it to everyone, very helpful app :)
Dear Mateusz,
We're thrilled that we could assist in capturing a fantastic photo using our application! It's fantastic that our solution enabled you to take a photo without leaving the house. If you have any more questions or need further assistance, we're here to help! Thank you for choosing our application and for the positive feedback!
Best regards,
Passport-Photo.online Team
Since I am on quarantine I could not go to a photo booth to take my passport photo. Instead I used this passport photo maker and it was easy, clear, fast and cheap. Totally recommend it :)
Dear John,
Thank you for sharing your experience! We're glad that our app could assist you, especially during quarantine when access to photo booths might not have been possible. We're thrilled that our service was easy, clear, fast, and cost-effective for you. Your recommendation means a lot to us! If there's anything else we can do to help or if you have any other document photo needs, don't hesitate to let us know. Thank you for choosing our service!
Best regards,
Passport-Photo.online
I took passport photos for all my three children, they photoshopped the images made my children look like cartoons and are refusing to refund my money. The passport office guidelines clearly state that you cannot alter the images and have to be true identity. This company have changed my childrens identity in the images, the images look like complete different people and they are assuring me that the passport office will approve this. I cannot possibly use the pictures they have sent me for passport images as they are no doubt to be rejected since they are cartoon images. I have explained to the company that I cannot risk my images being rejected as this would result in me losing out on my holiday, as I have enough time to get my passports (current uk passports taking 10weeks) but they keep telling me the cartoon images will be accepted and refusing to refund my money. Cleary not what I paid for. DO NOT USE THIS COMPANY. I WILL NOW HAVE TO TAKE THIS FURTHER
Dear Customer,
Thank you very much for your feedback - it is very important to us!
We are sorry that you are not satisfied with our services, but I would like to point out that when it comes to biometric passport photos you can really trust us - we have over 10 years of experience in this field:)
We modify the photos if necessary but not in such a way as to change any biometric features - it is not allowed to modify the photos in such a way as to change these features.
However, if you have any problem with this, there is no problem at all - we will refund all the money you spent, despite the time and work we put into preparing the photos for you.
Write to us at tom@photoaid.com and we will meet your expectations so that you are satisfied.
Best regards
I managed to quickly get a photo for the document and finally I'm not ashamed to show it :) Customer-friendly company
Dear Julie,
Thank you for your review! We're thrilled to hear that we could swiftly provide you with a document photo, and even better, you're proud to show it off now! Ensuring a customer-friendly experience is important to us, and we're delighted to have met your expectations. If you need anything else, feel free to reach out. Thank you for choosing us!
Passport-Photo.online Team
Totally impressed with the quality :) I've never met such a useful app! Saved my time and got a fast and effective result
I needed photos for my passport. Very fast service. Intuitive app. I took the photo at home and they did everything for me. I highly recommend.
Dear Agnieszka,
Thank you for your feedback! We're delighted our service swiftly provided your passport photos and that the app was user-friendly. It's great you could snap the photo at home, leaving the rest to us. Your recommendation is highly appreciated! Should you require any future assistance, don't hesitate to contact us. Thank you for choosing our service!
Best regards,
Passport-Photo.online Team.
Very happy with my photo it was accepted at the office without any complains. Kind, customer friendly service :)
Compliant Passport photo in less than 3 minutes. Great support and result. Thank you!
Photos for me and whole family less than 20 bucks!
Products used:
Passport photo
Dear Tomasz,
Your feedback is incredibly valuable to us, and we appreciate the time you took to share your thoughts and experiences. Your kind words motivate us to continue striving for excellence in what we do. We're thrilled to hear that you had a positive experience. We're delighted that we were able to prepare photos for your entire family:-)
Kind regards,
Passport-Photo.online Team.
They were very fast in processing my order and super polite and helpful during exchanges. Very satisfied and will use the service again.
Dear Maksym,
Thank you for sharing your experience! We're delighted to hear that our quick processing and helpful service met your expectations. Your satisfaction means a lot to us, and we look forward to serving you again. If you ever need assistance in the future, feel free to reach out. Thanks for choosing us!
Best regards,
Passport-Photo.online Team.
Fast, cheap, and right away! I highly recommend this service, they delivered my photos in minutes! Amazing!
I'm using the app to take a photo for my passport, it's great! This is very great idea for quick photos for documents:-)
Dear Mateusz,
Thank you for your feedback! We're thrilled to hear that our mobile app worked perfectly for your passport photo needs. Making document photos quick and easy was exactly what we aimed for, and we're delighted that you found it convenient. If you ever need further assistance or have more moments to capture, feel free to reach out. Thanks again for choosing our app!
Best regards,
Passport-Photo.online Team
Very useful and simple to use. Recommend for people who needs to upload passport photos and for other services as well
Dear Jonas,
Thank you for your wonderful feedback! We're delighted that you found our service useful and user-friendly. Recommending us for passport photo uploads and other services means a lot. We appreciate your support and look forward to continuing to meet your needs effectively. If you have any further suggestions or thoughts, please don't hesitate to share them with us. Thank you again for choosing our services!
Best regards,
Passport-photo.online Team
I managed to take a picture without leaving home, a great solution and cheaper than a photographer. I got my perfect picture very quickly.
Dear Aleksandra,
Thank you for sharing your experience! We're delighted that our solution allowed you to capture your perfect picture conveniently and cost-effectively. It's wonderful to know that our service helped you avoid the need for a photographer and still achieve exactly what you were looking for, all from the comfort of your home. If you ever need further assistance or have more moments to capture, we're here to help. Thanks again for choosing our solution!
Best regards,
Passport-Photo.online Team
My passport photo is cool now, thats awesome! Very fast delivery! Im really happy! Thank you PhotoAiD!
Tip for consumers:
Fast and good customer support
Products used:
Passport Photo
Panie Wiktorze,
Cieszymy się, że udało nam się pomóc w uzyskaniu wspaniałego zdjęcia dzięki naszej aplikacji! To fantastyczne, że mogliśmy zapewnić rozwiązanie, które pozwoliło zrobić zdjęcie bez wychodzenia z domu. Jeśli będziecie mieli więcej pytań lub potrzebujecie dalszej pomocy, jesteśmy tutaj, aby pomóc! Dziękujemy za wybór naszej aplikacji i za pozytywną opinię!
Pozdrawiamy serdecznie,
Zespół Passport-Photo.online
Thankss to this application, I was able to take a photo without leaving the house, a great solution.
Dear Maddy,
We're thrilled that we could assist in capturing a fantastic photo using our application! It's fantastic that our solution enabled you to take a photo without leaving the house. If you have any more questions or need further assistance, we're here to help! Thank you for choosing our application and for the positive feedback!
Best regards,
Passport-Photo.online Team
Kupiłam zdjęcie do amerykańskiej wizy, usługa została wykonana perfekcyjnie, zdjęcie bardzo mi się podoba a dodatkowo spełnia wszystkie wymagania biometryczne. Obsługa Klienta na świetnym poziomie! Polecam z czystym sumieniem
Tip for consumers:
Świetna usługa, polecam każdemu
Products used:
zdjecie do amerykańskiej wizy
Szanowna Pani Dzesiko,
Serdecznie dziękujemy za Pani pozytywny komentarz! To dla nas ogromna satysfakcja, że zdjęcie nie tylko przypadło Pani do gustu, ale również spełnia wszelkie wymagania biometryczne. Zawsze staramy się zapewnić doskonałą obsługę klienta, dlatego cieszymy się, że była dla Pani satysfakcjonująca. Dziękujemy za polecenie naszej usługi! W razie potrzeby służymy dalszą pomocą. Dziękujemy za zaufanie!
Pozdrawiamy serdecznie,
Zespół Passport-Photo.online
Nie wiedziałam, że wykonywanie zdjęć do paszportów będzie takie proste! Korzystamy z aplikacji regularnie i bardzo polecamy. Przede wszystkim świetna i profesjonalna obsługa, szybka dostawa i super jakość produktu. Z całego serca polecam.
Pani Magdo,
Dziękujemy z całego serca za te cudowne słowa! To fantastyczne, że nasza aplikacja ułatwiła proces wykonywania zdjęć do paszportów. Cieszymy się, że regularne korzystanie z niej jest dla Państwa wygodne. Doceniamy rekomendacje, zwłaszcza w kontekście świetnej i profesjonalnej obsługi, szybkiej dostawy oraz wysokiej jakości produktów. Dziękujemy, że wybór naszej aplikacji i dziękujemy za gorące słowa polecania!
Pozdrawiamy serdecznie,
Zespół Passport-Photo.online
Gain trust and grow your business with customer reviews.
Passport Photo Online is the passport online tool which helps to take professional ID and Passport Photos by smartphone. We transform selfie photos into professional photos which can be used to take pictures for either online and traditional application.
We deliver either digital photo version or paper version (via Post).
Recommended for people who want to save money and time.
Dear Patrycja,
Absolutely wonderful to hear about your positive experience! We're thrilled that our app was able to provide you with such convenience and efficiency in getting your passport photo. It's fantastic that you didn't have to step out and that the photo was accepted without any hassle. Your satisfaction is our priority, and we're delighted to have met your expectations. Thank you for choosing our service and sharing your great feedback!
Best regards,
Passport-Photo.online Team