Passport-USA

This site is phony you must read about them first you are paying them for nothing they just cheat you out of $38 bucks and you still have to pay the 110 for renewal total scam

I blame a sick kid and no sleep for falling for my first online scam. I feel sick myself about it. Now to cancel / change whatever I can before they take advantage of my personal info!

Didn't realize this was not associated with the Government passport services. Once I realized this and tried to get a refund, I was told this is a service providing me with help in the passport process. WHO NEEDS HELP? IT'S SPELLED OUT ON THE GOVERNMENT WEBSITE. My lack of attentiveness cost me $35. Don't go near this site.

Man I got duped! To my chagrin I dumbed up on this one! The very thing I try to watch for I got zinged on! Thats read the fine print! It was only after mailing the documents off did my eyes fall to the line were it says they are not associated with any government agency, AARP IS RIGHT! If it looks to good to be true then it probably is not worth the time and money to be bothered with it! CANT GET SOMETHING FOR NOTHING! I will be requesting a refund!

Took my money got nothing. Total rip off.the took the money 99 dollars and got no refund. The number is out of this country and they will not return calls or emails. Your just sol.

This organization is a SCAM! They do not assist you in completing ANYTHING! They provide you with the passport application form which you can OBTAIN FREE from the Post office. $38.00 for NOTHING! Stay AWAY from this site!

I am absolutely appalled and disgusted in myself for falling for this scam. I am a first time passport purchaser and was unknowing of what I was looking at. I found this site, paid the fees and printed out the forms I needed to get the ball rolling. I was quite satisfied that I had done this on my own without asking for help... BOY WAS I WRONG! I had a conversation with my co-workers about what I had done (unfortunately months after the purchase was made) and was told it seemed very odd. They asked me what site I had gone and then proceeded to print THE SAME FORMS THAT I PAID FOR FOR FREE ON AN OFFICIAL POST OFFICE SITE! Needless to say I am extremely angry about this. Being a single mom, making little money to be SCAMMED. Yes, it was only $38 but $38 out of money I could have used for groceries. I am extremely disappointed and I hope this site gets shut down.

Best of all to be able to renew your passport genuinely. Use this site for your renewal and any other thing

This is the worst attempt at scamming hard working people out of $$$ for purely profit. They make it seem like it's a site to print out official US Documents for Passports and then DECEIVE you into paying a fee that looks like it's part of the process to obtain a passport.

DO NOT USE THIS SITE thinking that you are filling out your application online. They charge you for a form that you can fill out for free, and you STILL need to pay for your passport fee. They literally just took the few dollars I had set aside for our fee. Complete ripoff. I can't believe I just fell for this.

This website is a total fraud, got scammed for $147, do not recommend. Luckily I fixed everything, again TOTAL FRAUUUUDDDD! When you try to cancel only a third party machine will answer, just horrible. HATE IT.

This is a scam, used to take your money. They charged me $38 just for the application then I received a notice that I need to pay $110 more to process the renewal. I would give them a 0 if I could

Do Not Pay $38 for this site. Total Scam. I needed to renew passports so I went to the site that looked official. SCAM! Not these clowns have my personal information and credit card info. SCAM

This site DOES NOTHING MORE than the government website that is FREE! They make you think you are on the STATE DEPARTMENT site when in fact you are not. Their $38 fee is RIDICULOUS! Go to the State Department site:
https://travel.state.gov/content/travel/en/passports.html You get the same document to fill out on the STATE DEPARTMENT site for FREE!

I called them and requested a refund. Told them if they didn't issue a refund, I would call my credit card company and get the charges reversed. 10 minutes later, I was given a refund.

Good news is that they're giving me my $38 back. But this is the situation. I thought this was the official passport site for passport renewal. (Clever url and misleading) I paid the $ online on a Visa card. Then filled out the application online. Printed it and mailed it to a legitimate passport office. Two weeks later I received a letter from the US Dept of State National Passport Office saying my passport was on hold because I owed $110. I phoned the National Passport Office and told them I had paid $38 to Passport USA. The man said, "oh, yes we have heard of them doing this to other people." In my case, they were operating under the guise that they supplied me with a PDF of the passport application--obviously a loophole they can use for screwing people. And although I didn't get further scammed, from reading other comments, many people paid more money. If this happens to you, call them (their number is on the first email you will receive from them). You will have choices as to what number to press for various services. Just press 1. I only waited seconds before someone answered. The individual was polite & didn't argue with me when I said they were not a legitimate service. Apologized for my inconvenience and within 30 minutes I received an email that a refund was on its way to my Visa card.

This fee that is charged is meant to having the user think that it is part of the application Fee - It IS NOT! There are many other web sites that you can go to for an application that will not charge you the $38 - I am going to ask my credit card company that this fee not be paid! SHAME ON YOU Passport-USA!

This site appeared at the top of my google search. It wasn't until I had entered all of my personal information and paid the online fee that I realized I was not on the government website, but on a private website masquerading as the government passport renewal site. SHAME ON GOOGLE FOR PUTTING THIS AT THE TOP OF THE SEARCH LIST! I pray that am not falling victim to identity theft!

It is a total scam. My 17 yr old son couldn't tell it was a scam, and he gave them all of his info (and mine), and paid them 38 dollars. I have no idea what this will do to his credit...

I thought I was filling out the US Passport application on the gov website. This site just gives you the same form as the the gov website, but charges you $38 so you can print it. It's a total scam.

Shame on you for stealing people's money. Go to the real site. Gov to print out free.
39 to print a document that is free is shameful. How do you sleep?

Utter disgrace, using similar typefont, colors, and templating as US government site. Report this company to google
https://safebrowsing.google.com/safebrowsing/report_phish/?hl=en

And report to the federal government
https://www.ic3.gov/default.aspx

Renewal my passport and thought i was on the right site but i was on a scam site and charge ne 49.00 and the real government site notify me that they was not affiliated with passportusa.org

I feel for it too. 38 bucks for nothing. How can they get away with this. They make it look like they are legit. You are paying for forms you can get for nothing and giving them you personal info.