Passport-USA has a rating of 1.4 stars from 171 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Passport-USA most frequently mention post office, credit card, and state gov problems. Passport-USA ranks 39th among Passports sites.
I was pleasantly surprised in how wonderful everyone was at this location! Seriously, wonderful people and made the entire process easy and stress free! I had an appt at 8am. I was OUT by 8:50am. Every person smiled and genuinely, had pleasant all over them! Go HERE! Thanks Hudson st for making my experience a great one. I appreciate good service.
Nothing on this website is clear. It is as if, once they take your money, you're on your own. I paid for the family plan, allowing 4 users, but only saw one (me). After some thought, I filled out two applications but had apparently opened more than 4 in my struggling to understand the website. This maxed out my account, making it so I could print NONE of them. Not even the first four. They then wanted me to pay another $30 to "upgrade" my account to family to create 4 more "accounts". Stay far away.
Seriously what the hell. Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken Broken
Posing as the US goverment site!
Now they have my $38 AND my SS#? Great!
I am going to try to email & call to get back my money.
But Im MORE worried about my information they now have!
I was just scammed by this bogus site, DO NOT USE IT! Go to a US Government site for free. You pay $38 for NOTHING but the same exact form as the government site has. WHen I called to ask what I just paid for, the woman said a "lifetime" membership.
I fell for it, too! I went as far as wanting to print out receipt to include with my application for the passport, thinking that was proof I paid fees. NO! That was so stupid. RRRR
I typed all my info and then it said i owed $38 it didnt seem right so i googled if this was legit. Its obviously a scam but they now have all my info! What do i do? I am so worried!
This website is a scam. The US state department provides exactly the same service for free. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS. PASPORTUSA.ORG SUCKS.
Very misleading Comp. Just bc it say USA doesn't meant is gov. Charge $59 for free forms from gov...
Tip for consumers:
Stay away from this Comp. there are free forms from gov. Is very misleading and fees are excessive
Products used:
info.
Watch out they are not the US Passport Agency. I was taken and am so mad at myself. I don't believe they will refund my money.
Tip for consumers:
avoid this site at all costs
Products used:
I bought a Passport service which was not performed
They don't stamp when u go out of USA...but they expect you to buy a book for $ 160 wasting paper(trees)...so disappointed in our government
They have nothing to do with the passport agency. They take your money and hope you will just let it go. Don't use this.
They make it look like an online application site. Now they have my social and $38. Is there anything that can be done?
Ugh! Wife just completed Passport information. Has anyone reported ID theft yet? Any luck getting a person from Passport USA to respond?
Total Scam! Take your 38.00 Cant print forms Tells you they need 7-10 days. Worst part they got all of your personal and CC info. I'm so pissed!
SCAM! Don't let them take your money. Google should be fined for taking money to rig the search results.
This is a 3rd-party vendor - they are not affiliated with the government despite appearing as a dot-org site. They charge you for something that is FREE online or from the post office. DO NOT USE.
Ugh, I hate being swindled. I wish they would shut this site down. Nobody would knowingly pay $38 for a form that can be printed out for free.:-/
They act like they are an official organization of the government. Tricked into giving personal information!
SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS
Put Fraud alert on if you have used the site
https://fraud.transunion.com/fa/fraudAlert/landingPage.jsp
https://www.alerts.equifax.com/AutoFraud_Online/jsp/fraudAlert.jsp
https://www.experian.com/ncaconline/fraudalert
They took my money and did not provide any type of service. I contacted them and of course no one answered.
Subtle fraud... don't use it... It appears as though you have to pay before you can print out the form...
Please use the actual federal website when applying or just go to the post office to pick up and application. Its safer and has to bed done anyway!
Why am i charged a $38 fee to fill out my application? I was not aware this was not an official government site. SCAM
Don't use this site - if you do create an account there is an option to delete your account - delete the form you may have created first.
Don't let them take your money. Google should be fined for taking money to rig the search results. Go to usgov website
I thought I was paying for my passport online and all I have to do is take the photos and mail it.
I can't believe I fell for this.
Tip for consumers:
This is a complete scam, It’s $49 for paperwork you can get for free
Products used:
I thought it was on a US website and I was not.
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