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Passport Unlimited

How would you rate Passport Unlimited?
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Washington
1 review
0 helpful votes
Follow IDA L.
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Not worth the money
October 30, 2021

I "won" this at a charity event for $200 with promises of over 800 restaurants and deals. Of all the restaurants listed, there are only about 7 that are within 25 miles of where I live (big city) and all the other "deals" just link you to ticketsatwork website. I just tried to go to one of the few restaurants nearby and they said they are no longer honoring this. They were listed on the app still. This card is a waste of money.

Date of experience: October 30, 2021
California
180 reviews
906 helpful votes
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A few years ago someone bought me a passport card and at first I never used it. Then I realized how many places I went to took the passport card and how much it was saving me. Now I buy the card for myself because the small yearly fee is nothing compared to the savings you can get just from eating out a couple times a year. Definitely worth it and I highly recommend it.

Date of experience: May 22, 2010
Washington
1 review
1 helpful vote
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I have used these in the past for corporate gifts, none of my clients feel comfortable with my invitation to renew the cards as they feel uncomfortable asking for a discount to the bill as restaurants struggle to recover or survive the pandemic. I am also not able to see what restaurants are available on the card/site. I inquired with Passport and unless I renew my old card the site will not allow me to view the list- I am not willing to ask restaurants to give me a deal right now. This is not a corporate gift I will use in the future.

Date of experience: October 26, 2021
California
9 reviews
37 helpful votes
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They need way more restaurants on their list where I live to make this worthwhile. I guess if you live in a major city like New York you can find value in this but if you are looking into this card make sure they send you a list of places near you. The website hides this from the consumer

Date of experience: May 28, 2010
Kelse G. Passport Unlimited Rep
over a year old

Thanks for your feedback, Daryl. We're sorry to hear that our restaurant selection is missing the mark. We love to get suggestions from our members, so please let us know if there's a spot you love and we'll do our best to add them to the program.

California
1 review
8 helpful votes
Follow Sarah V.
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The restaurants that take the passport all seem to cringe as soon as you mention you have it. The website also hides which restaurants are available in your area until you buy the card and realize none of them in your area even take the card. They say this is for business deals but I just do not see taking my associates to the restaurants they have on the card, none of them are very good. For this to be successful you need to have good places to eat.

Date of experience: November 5, 2013
Nebraska
1 review
5 helpful votes
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Worst customer service
October 7, 2016

We've been passport members for years and use our card frequently. Like at least once a week. We ordered our new card on Sept. 27,2016. It is now October 7 and we still haven't received our card which is coming from Lincoln, NE to Omaha, NE a grand total of 50 miles. We called Passport and were told a customer rep would call us back. It's the weekend and we want to use our card, so 4 hours later, we called back. We were told a call back can take 48 hours (ok on a weekend, but it's Friday) and it can take 10 to 14 days for the card to make the trip of 50 miles. Are you kidding me? They could walk it here and it would have arrived days ago. Now we have to wait until Tues. The 14th day after they allegedly mailed it to call again if it has arrived and a new one will be sent under the same 10-14 day trip allowance. WTF Passport?

Date of experience: October 7, 2016
Kelse G. Passport Unlimited Rep
over a year old

Thank you for your review. Based on your review, we anticipate that your feedback is in response to the Passport Unlimited office based in Omaha, NE. This is an independently owned office and not managed by Passport Unlimited based in Kirkland, WA. We have passed your concerns along to their office manager and hope you are able to reach resolution with their staff

Missouri
1 review
9 helpful votes
Follow Mike K.
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Stay as far as you can away from this company. We invested in this company Cipriano and associates,/ passport Dining. It sounded so good when the sales people sold our general manager multiple memberships for employees/ they promised cards, they never arrived we continue to call the company and received excuse after excuse.
After our American Express had been charged and no refunds allowed, no cards were issued. We tried to investigate and we were met with all employees are instructed "not to give out any information", after several months and multiple excuses they never were sent. Different stories from all employees. When you call you will not be able to get transferred you will get voice mails. Cannot believe the Attorney General is not involved with resolving customer complaints, a total scam. They are argumentative, and extremely rude. Completely dishonest
Most of the restaurants that we have reviewed him back out of their contract with them and will never re-up with this company, Beware of this company, I hope other people leave reviews that have had similar experiences.

Date of experience: December 8, 2017
Kelse G. Passport Unlimited Rep
over a year old

Thank you for your review. Based on your review, we anticipate that your feedback is in response to the Passport Unlimited office based in Omaha, NE. This is an independently owned office and not managed by Passport Unlimited based in Kirkland, WA. We have passed your concerns along to their office manager and hope you are able to reach resolution with their staff.

Nebraska
1 review
1 helpful vote
Follow Tyler R.
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I have the all regions plus card, and i could not be happier! I travel at lease once a month and use my card on hotels, they are by far the cheapest rates after doing countless hours of research on prices! Then there is the restaurants, i am a regular at a few of them and i use my card at least once a week at a restaurant. Even found a discount on a concert i went to a few months back. Crazy i have probably saved a little over $1000 since november. IF YOU DON'T HAVE ONE, I WOULD GET ONE!

Omaha, NE is where i am

Date of experience: July 16, 2019
California
1 review
0 helpful votes
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I have used this card since it began years ago here in San Diego! They always add new restaurants and this card has so many options! LOVE it!

Date of experience: November 15, 2019

Overview

Passport Unlimited has a rating of 2.9 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. Passport Unlimited ranks 25th among Coupons sites.

service
2
value
3
shipping
2
returns
1
quality
2