Honey

The store policy of issuing a credit instead of refund should be communicated at all times even if it says on the receipt. I returned an item an was told it's a credit only. It's $160 sitting in a Honey bank account. This is highway robbery. I could have used that money to feed my family. Terrible

While Honey did save me some money, it could often lead to price increases during checkout and then you had to redo the cart to get back to the original prices. This is most pronounced with Swanson Health online store. I also had problems with the extension spuriously triggering at non-retail survey sites. It leads to extra attention to dismiss those unwanted pop ups. When I contacted Honey support, they were quick in response and worked diligently to absolve themselves of responsibility. These guys are parsimonious and not your advocate and seeing how they've been in business for over 5 years, not very capable.

It is supposed to reward purchases with honey gold, where applicable, that you can then redeem for gift vouchers. I have made 12 purchases that have not been rewarded any honeygold and customer services are useless. Nearly 20 emails and I am getting nowhere. Worst service I've ever had.

Recently purchased a pair of shoes on Zappos which Honey was offering a cashback reward for the purchase. Appeared as pending on my account then disappeared after a week. Reached out to Honey support. Long story short they were not going to honor the cash back offer.

Honey is supposed to find coupons and discounts for products online, mainly Amazon. On Amazon.com, it suggests different sellers with lower prices for the same item sold by Amazon. It also tracks price history and graphs the price changes. None of this works on Amazon.co.uk. Simply put, if you live in the UK, don't waste your time. They offer Honey "gold" on eBay purchases. Collect 1400 honey gold and get a £10 gift card. Only it takes up to 90 days to get the gold credited to your account... if at all. Again, if you live in the UK, don't waste your time. It's basically useless.

I have nearly £100 in Honey Gold and I cannot redeem it.
Emails are ignored and chat is not responded to.
Although the discounts are nice to have.
Extremely disappointed about their customer service especially when its meant to be a Paypal company!

I used Honey as a browser extension for quite a while, most notably on Amazon. Shopping over a great variety of items, I found that the savings that Honey finds for all of the items is either the same savings as Amazon, Walmart, Target etc, and when it does find a difference, it doesn't seem to be more than 25 to 50 cents cheaper. I believe that Honey takes up some unnecessary computer/tablet/phone system resources, which can slow your device down. Not worth it to me.

I have over $100 in vested "Honey Gold" in my account but their website won't allow me to complete the redemption process - it just freezes after I hit the submit button. Multiple inquiries to their customer service email with no responses. No other way to reach them. They blocked me on Twitter when I DM'd them for help! Never experienced anything like this with any other cashback site. Scammers.

Worked great for about a year. I saved up a substantial amount of Honey and now it does not work when I attempt to redeem it. Honey chat wont talk to me and Honey email no response. Seems like paypal just wants to keep the money for them selves.

I ordered Shari's Berries using a "Honey" deal with their gift card. Shari's missed the delivery date and refunded the money to Honey. My Honey account does not show the refund. I have emailed multiple times with no response. They do not list a phone number on their website so you have to Google it. I finally found it, and I have left messages with no response. I guess I am out $130. Thanks Honey for being a scam artist.

Honey will tell you on occasion that you can save money by purchasing a gift card through them. This is not always true. Recently, by purchasing a J. C. gift card through Honey I actually had to pay more. My basket was 44 dollars before Honey said I could save 3 dollars by purchasing a gift card through them. So, I bought the $41 dollar gift card, and not only did my basket not change to $41 dollars, but it changed to $55! So, by using the gift card honey told me to buy, I actually had to PAY $11 dollars more than I would have otherwise.

Worst of all, when I contact Honey support chat, they were less than helpful and refused to do anything to make the situation right.

The website is scan after collecting many gold they will not answer you by chat & even, they will ignore you even block you.

I requested more than 5 redemption e-gift once they know you are right they will block, don't believe such website.

I use honey alongside some others. Extension is reliable and finds coupons easily. The site has comparison shopping, and it works good too. Sometimes honey is the only site to offer a rebate, but it is often not the best paying. I keep it for the coupon checking. One of the fastest coupon at checkout extensions.

It's a scam. When I purchased the gift card they did not ask me for confirmation and I do not have proof anymore. It suddenly made the transaction go through even when it did not ask me for confirmation. I do not remember clicking it and would remember if shown. Refund this asap please Paypal team.

Beware of using their Checkout with Gift Card feature. If something goes wrong with the transaction, you are out the money you used to purchase the gift card through them. I used the system to purchase a Lowes card. Lowes system had an error on the order, cleared the money from the card and would not rectify the situation. Honey was of no help either.

I purchased a major appliance with joinhoney.com with Home Depot. I never received credit for it. I contacted Joinhoney and they never got me the points. My transaction on Joinhoney said "Ineligible." I had the same thing with Apple purchased with honey. On the contrary, when I do the exact same purchases on American Airlines Shopping, I get points from both Apple and Home Depot for the exact same types of purchases. Honey is either incompetent or a total scam and they are keeping the money.
Avoid them like the plague. FYI, it looks like they were purchased by Paypal. I hope you like offshore customer service. ;)

Okay, I love Honey. They have coupons for so many sites that I use and if not, they frequently give cash back ("honey gold"). It's so nice that it's just a browser extension instead of having to search for coupons. My only critique is that I have had "pending" honey gold points for MONTHS. I have had 418 "pending" honey gold points for purchases I made months ago.

This is the worst extension ever. Not only has it NEVER found any discounts for me, but it has even REMOVED promo codes that were originally on my order in order to try and find a better discount. So I couldn't even use the discounts I had on my purchase before Honey removed them. The only time Honey ever found any savings it was a whole... ONE PENNY! You've got to be joking. This extension messes up my computer and takes my own deals away and replaces my purchase with no deals. And why does it take THREE MONTHS for Honey gold to show up on my account? There is literally no reason why it should take that long. It's all virtual and the gold is not a tangible object. Why can't it just be automatically applied after the purchase? This is so stupid and I'm not waiting three months for a 99 cents credit. What a joke. I'll be deleting my account and reporting Honey on other websites as well. DON'T USE HONEY!

Transaction after transaction do not qualify. Macy's, Walmart, Lowes. It works in the beginning and then you have to fight for every nickel. Really bogus

I am trying to redeem $169 for the last 6 days, with no luck. I send multiple emails, chat, Twitter messages, still not a single response since then. Don't waste time using this cashback site.

Pushed me to buy a gift card to save $5 at checkout. The gift card didn't apply so I was charged the regular amount, couldn't use the promo code I wanted, and now have to use this gift card

I was given an offer of $100 Bonus Honey Gold on a purchase. The reward did not post to my honey account after I made the purchase. I contacted their customer service multiple. I got no reply. After 6 months, I filed a complaint with the Better Business Bureau (against PayPal who owns Honey).

They gave me a canned response that stated:

"We determined your Honey account is not eligible for this reward as we found your account's behavior to be in violation of the Honey terms".

And "PayPal reserves the right to suspend or terminate, in its sole and absolute discretion, your participation in the PayPal Rewards Program".

And "termination of your participation in the Rewards Program (or your PayPal account) will result in the immediate forfeiture of all Points and unused Rewards".

I have no idea what behavior they were referring too. I did nothing out of the ordinary. I was never given a warning about anything. Or told that anything I did even irritated Honey in the slightest. I suspect I will never know.

But they did terminate my account and confiscated the entire balance of my account (which wasn't significant).

I will avoid them like the plague.

https://sanjose.app.bbb.org/complaint/view/*******/c/z2hh7c

This website will not let you cash out your money. Their customer service is rude as well. STAY AWAY from this website. DO NOT USE! I repeat, STAY AWAY at all costs!