PayBack LtdReviews 221

I have been scammed and this company has helped me to recover half of the lost funds already. Now we are working together on the recovery of the second half. It is a very long process but they are very responsive and always willing to call if you need any assistance during the process. I recommend this company. However, you must expect the recovery of the lost funds to be a long process, most of the crypto exchange companies are not willing to cooperate in the way you want and need.

I paid for their services $1.000 and I have been working with them from January 2023. They have not managed to get any of the money I have lost in online scam (crypto investment with partially payments on October 2022).
They started by writing dispute letters (complaints) that I sent to PayPal, the financial institution via I paid the scammers.
Mr. Nadav D. Was the first person who worked with my case. He is a great professional and very helpful partner. Unfortunately, I realised that he and his successor (Odelia B.) were totally ignorant about the PayPal dispute procedures! Nevertheless I worked with him and sent our letters to PayPal.
PayPal denied to proceed with my case and reimburse me. They suggested me to move forward to CSSF and send them my complaint. Nadav continued diligently to work and communicate with me, in order to proceed with my case! Unfortunately he moved to a new department and I started working with Mrs. Odelia B.! She really looks like doesn't care about my case, and informed me that Payback's Ltd legal team characterised the CSSF as "a waste of time" complaint! She didn't answer to my e-mails and my WhatsApp messages (as Madam did), and phone called me from unknown numbers (2-3 ringtones). I strongly believe that she made these phone calls only because it's her company's policy to communicate with their costumers!
The following months I realized that I had to write and send by myself a complaint to my bank. They informed me that they work with PayPal and it is a matter of time to get a refund from them for a specific amount of money I paid through my debit card to PayPal (the 80% of the money I lost)!
Finally, Payback Ltd advised me to send a complaint to the European Consumer Center (ECC)! I sent them the complaint and the ECC Greek representativs responded that I have to wait for the final decision from the CSSF, and then they will proceed accordingly!
Some weeks ago, I have asked for Odelia to stop our efforts to retrieve my moneyafter the completion of the aforementioned two complaints! As you can understand, she didn't read again my request, and a couple of days ago a new employee of Payback emailed me and announced that she will work with my case!

My advise is to ACT FIRST by yourself and then ask for help!

Date of experience: 21 March 2024

I invested 1500 USD and before finishing my investment. PayBack called me saying that I was getting scam. I had more that 5000 USD balance. After they call me my balance went to zero. So they told I had a big amount of money to rescue and made me make money transfer to them making loos much more and I got scam twice and much more if I neve deal wit PAYBACK! Their names: Peter & Daniel

Payback were like a terrier with a bone, never giving up on securing me funds from Lloyds bank, even when I thought it was a lost cause

Esther very I efficient in her work, she does an excellent job. I am delighted to work with her and will continue

When I first contacted them they responded the next day and gave me lots of information on how to proceed. All our communication has been good and great confidence they will help me get my scammed money back. CWBerry was the one that scammed me and PayBack is working with the businesses that the money was sent to CWBerry from. The businesses are trying hard to deny their involvement or responsibility for allowing the funds to be sent. I know they will end up refunding my money shortly.-

At this point it's only been 2 months but there being very professional and I could not be happier with them get calls back wright away and they know what there doing this is there realm as being a truck driver is my realm

Contacted Payback for help with crypto scammers.
Very through in investigation. Case manager Noah checks in every week and provides updates.

Zach has established a proven track record in his field of expertise. He is a customer service oriented professional who always exceeds his client's expectations. His key attributes of empathy and compassion are always on display during his interactions with clients like myself. He offers creative and innovative solutions to problem solving during the entire process and makes himself available for consultation 7X24. Zach should be a model associate for his company - PayBack Ltd.

The team at Payback do an unbelievable job. My case manager.Maya Dolinsky talks me through everything at all times.she has been wonderful.
Many thanks Payback.
Marc Wilson

Since I have started cooperating with them almost 9 months ago, they have been very professional and very supporting. They have put a lot of hard work and they have been providing me with a lot of new information, explanations, guidance and an action plan to recovery, which we follow to the letter. It is obvious to me that they have significant experience and they know their job very well. What I value most is that Omer Bynes who is looking after my case, follows up with me regularly and he is constantly supportive and encouraging.

Dear Arthur,
Thank you for your patience with me during this long process.
From the beginning,he were very professional and informative,explaining in detail all the details of what he would do.
The process is not easy,you just have to trust and believe and it will happen.
I recovered amount of money and we still work for the rest and I believe it will happen soon.
I highly recommend Arthur for future,he really have a magic patience with his clients and he always find a ways to help them.
Thank you Arthur,

I have used PayBack LTD and yes I had to make an initial downpayment and also pay a percentage of the sum of money that has been recovered. It has been worthwhile and I have been assisted and supported in a very professional way by Ben Solomon a very attentive and responsive person. What I would like to point out is that the whole process can be a very long process: in my case more than 6 months. Also try to establish a relationship with the agent.

I was sully and i got involved in a scam. After some research i found PayBack LTD.
My case manager Arthur is very good in his job, he's explaining everything and every step... He manage to recover my loses.
I recommend PayBack LTD if you have to recover any loses.