Payne Glasses

Everything was fine, till I received the order, suppose to had bifocals on one pair, the glasses were large lenses frames with noline bifocals, the bifocals were all the way to bottom edge of frame, totally useless, the service was very disturbing trying to get this mistake resolved, this is how bad it was, I'll never buy from them again!

I picked up a pair to have on hand as a spare however since they have arrived I've been wearing them more than my more expensive glasses. I will be purchasing more in the future. Excited to try out different frame shapes and sun tints. Thank you Payne Glasses for making my glasses more fun than just something I'm forced to stick on my face in order to see.

After poor experiences purchasing frames which have prescribed lenses from multiple "cheap glasses" websites, I felt a little apprehensive to give Payne Glasses a try. But I am SO glad that I did! I cannot believe how high quality both the frames and the lenses are. The case in which the glasses were shipped is such high quality, durable leather and the frames and lenses are that of high end glasses shops but for a FRACTION of the price! Best thing I did was trust my gut to give cheaper glasses another shot. I have since purchased a second pair of glasses from Payne because I love the styles, but most importantly the quality so much. Can not recommend enough. And no, I was not paid or reimbursed to write this review. Just order your glasses already!

I recently ordered two pairs of prescription glasses, one clear (photo sensitive) and one sunglasses. The order was filled in a reasonably time and the finished product was very good. The quality for the price is great. I spent $71.00 for two pairs and I am very pleased with both. I would suggest that you take the time to read the directions. Even, measure your existing glasses to make sure you buy the correct size for you. The web site is very user friendly with everything you need to make a great purchase.

Everything was great and perfect except for the fact that I wanted and need progressive glasses and the one thing that can really help some folks like me y'all all price it out of reach for a man that barely scrapes by! It's ridiculous but the glasses I got I like except they are single vision all I could afford and single vision is not good for me causes problems headaches etc

Your site is so complicated. I tried to figure it out on my own, but had to call to enlist help. They were not very helpful and would not assist me in ordering. Just told me to go to the site to order? Ok, but if you don't understand some of the terms used, it's difficult to order on your own. I appreciate their low prices, but wish their staff was a little more helpful and courteous.

Lots of selections and great prices!
The website was slightly confusing when entering my Rx, and I made a mistake when selecting the lenses.
I could not see very well with 1st pair but the return process was handled very quickly and professionally. I was able to exchange them for the same frames with the correct Rx.
I will use this website again very soon for another pair since I saved so much money not using an overpriced eyewear retailer.

When my eye doctor told me that I needed a prism added to my corrective lenses, to correct my double vision, I searched online for information. The first site that came up horrified me by the cost $. Payne glasses was the next site to come up and the price was so low that I ordered immediately, I have been very happy with the glasses that I purchased, any problems and customer service is the best.

Solved the problem fast and friendly .

Just received my second order from Payne Glasses. Love my frames! They fit perfectly and make my vision perfect, which is always a concern with progressives. I will never go anywhere else for my glasses from now on. Value, selection, and quality!

I first ordered a pair of sunglasses with just the long range distance prescription. I paid only $24 for them. My eye Dr. wanted around $400 for a pair! I was a little apprehensive but for only $24 I figured what the heck. I am amazed! Got the prescription right and I LOVE them! After that, I went ahead and ordered progressive lenses in the same frame. Could not be happier! I may never purchase glasses at my optometrists again :) I would have paid well over $700 at the optometrists and at Payne glasses, only spent about $100... Will definitely be a return customer :) Oh... I also received a very nice case and cleaning cloth with both purchases!

I made the mistake of buying 2 pairs of glasses from them. Both did not fit well. Customer service engaged in word games. They offered to refund 1/2 my cost if I paid to return the glasses to them. Which is crazy. I end up with no glasses and paying them for their screw up.
This is a scam

Easy to order. Communication is great for questions and concerns!

Corrected lenses and wearing the glasses without problem!

This is our second time ordering from Payne. Always great quality, prices are outstanding, shipping was super fast! We had our glasses in less than a week from when we ordered them! We will definitely be ordering again!

Great service, my prescription was wrong initially from the optometrist. After I verified it. Customer service corrected the issue and sent out another set of glasses. I will buy again in the near future

I have ordered seven pair of frames/progressive lenses from Payne, four for me and two for my husband. Each pair has come out perfect. I can buy about three or four pairs for the price of glasses anywhere else. They have many stylish frames to choose from and ordering is easy.

I bought two different glasses. Returned "Glasses 1" for a different color and never received it back. I ordered a second pair soon after the first (which was the reason I think it got mixed up.) I tried to get a correct PD on Glasses 2 and sent back but was not satisfied with the final replacement pair. I had to throw it away.

Very unsatisfied with the help. No one ever understood my questions, or that I paid for 2 glasses and ended up with only 1 pair (that I threw away.)

See above

My experience was perfect. My glasses arrived quicker than I could order and receive them from the optometrist, they're perfectly fine, and priced amazingly well. I got 4 pairs of glasses (2 regular, 2 sunglasses) with many add ons for $100 less than I could buy one pair from my optometrist AFTER insurance. I'm thoroughly pleased.

Photo taken by Payne Customer rep indicated the combination of items purchased would work. This proved to be untrue and Payne seemed to have no way of handling the matter that didn't involve purchasing still another pair of glasses. Come to think of is, they wouldn't even credit the amount paid or the clip-on sunglasses that didn't fit a frame their own photo showed would fit perfectly.

As stated above, the service rep appeared to be working hard to solve the problem but (here I am making my own guess) was limited by company policy and could not offer a satisfactory solution.

First time ordering glasses from this type of website, wasn't sure what to expect. My expectations were low... boy was I surprised! Will order from them again, I love have extra sunglasses and knowing if they break or get lost, I can replace them easily!

With this being my third purchase from Payne, I didn't see me having any issues... but the two pairs of sunglasses I purchased for my son were very small. Smaller than his regular prescription glasses. We both were a little bummed by this and he's extremely self conscious about wearing glasses anyway.

I recently experienced a situation where the post office didn't handle their side. It happens. I reached out to customer service weeks ago and no one ever replied. I ordered an additional pair and they haven't moved at all yet. No production, nothing. I'm truly lost bc Payne is always fast and pain free. I guess bc I nvr had to speak with anyone. A little annoyed n slightly disappointed.

I love the variety of frames to choose from and the larger sized frames are great! Payne Glasses are processed and delivered quicker than any other online prescription glasses store than any I've used in the past. Their detail to making sure your PD is correct for close up and far away for those of us who are progressive lenses wearers is phenomenal. I messed up my first order and they graciously helped me get the right frame and lenses without a hassle. I'll be ordering all my future glasses with Payne! One thing I hope is improved in the future is that their virtual try on is available for all their glasses. Thanks Payne Glasses!

Faster than expected shipping. Great prices. The quality is hit or miss but for the price you couldn't ask for anything better. I bought 3 pairs, one pair has a lens that will pop out if dropped. But I can pop it back in and go on. I love them either way.