Payne Glasses has a rating of 4.7 stars from 1,601 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price, and second pair. Payne Glasses ranks 6th among Eyeglasses sites.
Great glasses, great fit. I have bought multiple pairs and appreciate that you don't get rid of frames as often as others. That way, if I find one I like, I can reorder when my child steps on them, or they fall into the river. 😞
The glasses I ordered have nose pads made for those glasses. One fell off after several weeks and I was not able to find it. My call to Paynes to ask for a replacement for this simple pad - the absence of which makes my new glasses useless - I was told Paynes does not do that and I'd have to find it at Walmart or someplace. So far none of the three "someplaces" I've been to have ever seen such a nose pad. I have been a loyal customer for many years, but no more. I'm done. Over a nose pad!
It was an easy and great experience as always! Thank you for having cute and affordable glasses, I have saved hundreds if not a thousand dollars over the past 2 years!
I just love shopping with you guys, it's fast, affordable and the designs are great!
Love you guys! Low price and super fast
These glasses are super cute and fit my face nicely! Ordering glasses that work for my astigmatism is hit or miss because the axis doesn't always align, but these have been the best yet.
I am repeat customer and love the ease of getting my new glasses, I did have to return because the strength of my readers was wrong I got another pair so that should tell you that Still love Payne love my new pair
We had some problems with it. I lost all my money in a very short time. I found one company, but it didn't help me and even deceived me. Help was from: > ( rebrand. Ly / zx27z7f) < I got my money back. All my money. Thank them!
* Payne Glasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
This company does not have customer service at all, they have talked to me so rudely and condensending every chance they get. I am embarrassed for them and their company. I hope they truly receive better training or are bought out by owners who have hearts. You can see all communication on the BBB website. I truly hope they change their ways and realize for some people having glasses to see at a decent price is a necessity, and when people can't see out of their glasses and don't have the fund to purchase more and are left with being talked down to is truly wrong on everyevel for a business.
What happened? I worked very hard all my life. I was very disorganized and sad after my money was taken away. Help was from: here > reb rand. Ly/pdo sraq < This company made me happy again and returned all the money. You can trust them completely.
* Payne Glasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I don't trust it anymore. My girlfriend and I have long wanted to buy a car and worked hard. I found one company, but it didn't help me and even deceived me. Fortunately, help came when I wasn't expecting it. > ( rebrand. Ly / zx27z7f) < I was pleasantly surprised by the operational work of the company. I'm so glad I found them.
* Payne Glasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I decided to try progressive lens again (I couldn't adjust to peripheral vision, so I had gone back to line bifocal for several years). Decided to try progressive lens on this pair and they preform great without any adjustments. Also, the look I wanted and shipping was faster than expected during Christmas Holliday.
I am very glad I found PAYNE! I am accustomed to online ordering of my glasses and am so appreciative of better service, selection and savings with Payne. Having said that, it should be noted that I'm pretty picky about styles and fit. With my last order I discovered that my doctors office calculated my PD differently than previously noted AFTER I place my order. I called Payne immediately, got a very pleasant customer service rep and we caught the order in time to make the change -- PHEW! Thanks Payne for all that you do. Without you, the quality of my life with glasses would be severely diminished.
The issue was on my end with need to correct the PD I thought was mine only to find out it had changed. We caught the order just in time, and it was done very pleasantly -- thank you very much❣️
I would order again and was satisfied with 2 pairs, however, there was a mistake with one pair, reading glasses that were made into sunglasses; I'm sure I didn't order them that way but I never called them to correct the mistake so I really can't blame them.
Best place to purchase eye glasses. From navigating the website to receiveing my glasses, the entire experience with Payne Glasses has been exceptional. I ordered glasses from the place that I had my exam,and from Payne Glasses and my glasses from Payne Glasses arrived first.
Simply, I would not have been able to afford my glasses from any other provider as ordered from Payne Glasses. I shopped locally with due diligence and I just couldn't get what I wanted for less than $210.00. But through Payne Glasses, I got what I needed WITH the style and options that I wanted for $104.00! AND, I received my order in Hawaii in about 3 weeks!
Excellent glasses. Just what I wanted. Appreciate all the included lens features. Beautiful craftsmanship. Fit is perfect and they look beautiful on. Thrilled at the great prices! Thanks so much.
For the price the frames were great. I take them to my eye doctor to fill the prescription because. I have a very complicated prescription. I like ordering the frames here because I can get fun frames instead of overpriced fuddy duddy.
I talked to customer service many times before ordering, since it was my first online time, they are wonderful,very helpful, and company rules are lenient in my opinion. So glad I went with Payne.
They are so pleasant to work with. I reordered two frames and no problems. Delivery was so fast and well packaged. Will order from Payne again.
I'm very pleased with my purchase. A price that can't be beat. Nice variety of frames. Quick processing and delivery. Fit was perfect and glasses were made correctly. I later ordered a second pair.
Absolutely love my glasses! Great quality. Fast service. The mirrored sunglasses clip-on is a huge bonus. Payne makes having a variety of eyeglasses possible. I'll be ordering again!
Customer service was great to work with.
They identified the problem and walked me through the process of getting my glasses corrected.
Thanks for your help.
Warranty issue, I was a 100% satisfied.
Needed glasses.
Customer service was great to work with.
They identified the problem and walked me through the process of getting my glasses corrected.
Thanks for your help.
There are so many glasses to choose from, and in my experience the delivery time has always been much quicker than estimated. It's definitely worth the price!
Glasses arrived in secure packaging with a glass case and cleaning cloth which was appreciated! I love that they included a measurement device for my pupils. I ordered two more pairs!
I bought 2 pairs of distance glasses and chose to add anti-reflective lenses and then even with shipping, my total only came out to $22.17! Are you kidding me? That's awesome!
Their glasses are great for the price I paid. They have many different styles to choose from. Customer service was helpful with exchanging my glasses with a better fitting pair.
Love Payne Glasses! I am a repeat customer and have recommended family and friends to them. I can get high quality, fashionable glasses for less than half the price of optical stores.
Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!