Payne Glasses has a rating of 4.7 stars from 1,601 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price, and second pair. Payne Glasses ranks 6th among Eyeglasses sites.
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Great glasses, great fit. I have bought multiple pairs and appreciate that you don't get rid of frames as often as others. That way, if I find one I like, I can reorder when my child steps on them, or they fall into the river. 😞
The glasses I ordered have nose pads made for those glasses. One fell off after several weeks and I was not able to find it. My call to Paynes to ask for a replacement for this simple pad - the absence of which makes my new glasses useless - I was told Paynes does not do that and I'd have to find it at Walmart or someplace. So far none of the three "someplaces" I've been to have ever seen such a nose pad. I have been a loyal customer for many years, but no more. I'm done. Over a nose pad!
Great fit and prescription was perfect. Eye Dr office wanted me to pay over $700 and at Payne it was less than $100 which is my insurance cap, so it cost me nothing for my no line bifocals.
Good price an delivery speed. My only complaint is that in most of the cases there are no photos of a person wearing the glasses so i had no idea how the would look.
Fast delivery, amazing products. Definitely ordering again... I've been a customer for over a year now and order consistently. FYI, I love new frames lol
I wasn't happy about my third pair of glasses. The representative I spoke with was very helpful. She said to return them and get you a refund.
Thank you for excellent service!
The representative was polite and professional.
Terrible. Even after a second try they couldn't get it right...and you can only try twice, before "no returns or refund". One might expect more opportunities to "get it right".
Limited choices...before losing money.
Overall, a great experience. Frames were inexpensive compared to optometrist, and progressive lenses were very affordable. Lenses are a little lower quality, but worth the money paid.
Lenses were lost in transit. I provided the tracking number and without hesitation new glasses were sent, quickly.
Site was easy to use. Shipped faster than I thought they would. I have ordered 5 pairs of glasses from PayneGlasses and get compliments on all of them.
The two times I've ordered glasses, I have not been able to see out if either pair. Severe headaches. I have no issues when I get glasses made locally with same prescription.
I'm very happy with how they turned out! I have astigmatism and require prism so it's very impressive to get such great glasses for this price. They're so chic as well so I plan to keep returning!
I have 5 other pairs and have been pleased every time. This year my rx stabilized so I didn't need a new pair, but it's particularly sunny (high UV index) where I live so I decided a rx sunglasses would be great.
Good experience overall, but the glasses were way too big for me face. Used the return policy to get a smaller width. Waiting on the replacement pait.
They helped a bit, but not on the actual question I asked.
Ordering was fine. Hoping the glasses are too.
Not resolved, I signed up and made a login and password, my windows 11 laptop remembered it, I CANNOT GET IN, i used forgot password but your site says no such email, please create account, and i say i already did... not sure what to do?
Great, easy to navigate website. The try them on feature is kind of weird. Quality of the glasses is much, much better then name brands I've spent 4x more for. Now I'll find out if they last.
Prescription was wrong on the sunglasses. The first pair I ordered it was right, not this replacement pair. Customer service brushed me off with no help for resolution.
I have 6+ pair of glasses from Payne. With my recent order I asked for some replacement nose pads (and screws) for repairs. My request was not addressed.
* Payne Glasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Always received my order within a timely manner. Great quality lenses, and frames that fit my sons perfectly. I love the convenience of being able to order my sons eye glasses online.
Fast service. Shopping in the comfort of my own home. Prices are fantastic. I can purchase several pairs of glasses or sunglasses and leave them at work or home, by the tv.
The team is awesome very helpful. I had a pair of glasses originally sent to me that were stolen and customer service replaced my order and I received my glasses and they are wonderful.
I had lost my glasses and needed a replacement pair fast. I couldn't have chosen a better company. It only took 10 days from order to delivery! Thank you Payne Glasses!
I had previously bought glasses from Payne and loved them, so when I lost them I immediately purchased another of the same pair right away. I will always use Payne for all my eyewear needs
The ordering and delivery process was very simple and efficient! My glasses were delivered way sooner than I expected, and they all fit perfectly, and look amazing!
Great price get lots of compliments looking forward to getting my new glasses I just ordered I hope it had
More of an angle shape on top not so straight
Great price get lots of compliments looking forward to getting my new glasses I just ordered
Price and easy way to order glasses
It was a bit difficult to navigate website and a lot more expensive then advertised Im excited to see the product and delivery wait time
As long as try on feature is available, choosing glasses was very easy. A better receipt for use for insurance claims would be very useful and appreciated.
Some of the try ons didn't work right, otherwise it was OK. Couldn't find how to measure my PD either.
Great selection and prices. Customer service was fast and easy when I needed to exchange. I have used Payne many times and they are my go to for online glasses shopping.
Excellent.
I love my Payne glasses! I recommend getting the guarantee, I made a mistake when ordering and they were fully replaced. It's so fun to have several pair to choose from when I get ready for my day.
Super quick response, very helpful!
I am still in a state of shock and awe at the quality and craftsmanship of these glasses for the price tag. I have already ordered 3 pairs and am very pleased. Will definitely be ordering more soon
Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!