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Payne Glasses has a rating of 4.7 stars from 1,601 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price, and second pair. Payne Glasses ranks 6th among Eyeglasses sites.
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62,041 reviews
Great glasses, great fit. I have bought multiple pairs and appreciate that you don't get rid of frames as often as others. That way, if I find one I like, I can reorder when my child steps on them, or they fall into the river. 😞
The glasses I ordered have nose pads made for those glasses. One fell off after several weeks and I was not able to find it. My call to Paynes to ask for a replacement for this simple pad - the absence of which makes my new glasses useless - I was told Paynes does not do that and I'd have to find it at Walmart or someplace. So far none of the three "someplaces" I've been to have ever seen such a nose pad. I have been a loyal customer for many years, but no more. I'm done. Over a nose pad!
Cute, comfortable and great price
Love the color love the shape.
I like the shape and color I buy these for my teen! She loves them and always asks for these
Found this site and glad I did, my very first pair of glasses in life and they have made the experience very nice. Lost my 1st pair and ordered 2nd pair with a quick turnaround. Would recommend
Great selection of frames and fast shipping
Found this site and glad I did, my very first pair of glasses in life and they have made the experience very nice
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Every pair of glasses I have ordered have arrived in promptly and are exactly what I expected. I've ordered I think about four different pairs and I will continue to order my glasses from Payne
My experience has been very positive. Good quality and delivery was as expected
We switched to Payne from another online eyeglasses retailer and couldn't be happier. The glasses arrive quickly, the quality is amazing and the prices are superior.
Tried several to put in different discounts but they didn't work.Contacted your chat unsuccessful as well. Once received great fit excellent quality! With the exception of discount would do it again.
Very pleased overall. Slightly disappointed with the exchange of one pair. I had a BOGO 40%,off progressive lenses. It worked out in the end.
Love both pair of glasses I ended up with.
Communication was overall good.
There was an initial address issue, but support did a fantastic job to get them to the right place. I have recommended them to more than a dozen riends.
Address issue was promptly corrected.
My progressives prescription was not manufactured correctly, and the lenses were wrong. Could not reach anyone by phone to resolve, was told only by email. Each response took several days, and the entire issue, which was a refund, took about a month to resolve. I was asked to pay an up charge to get the premium warranty to even get a refund. Otherwise the choice for a replacement was single vision only, when I'd paid for progressives! Details got lost in the many daisychained emails, and my optician verified a defect in the lenses. Their optician says they were made to spec. I'm going to trust my optician with 40+ years experience, than some fly by night online only company. Some things are best still done in person, only. There is no quality customer service anymore, just pushing company policies and no authority to think outside of that to assist customers. I finally got a full refund, but this was an incredibly disappointing experience overall. Their optician viewed my initial photos wearing them with their PD markers on them, and noted "they are not straight on your face", why I could not see out of them. My optician straightened them and noted the lenses didn't have prism. It wasn't written into my prescription, but all progressive lenses have prisim ground into them. Not only don't I recommended this company, I don't recommend online ordering of glasses other than single vision, maybe bifocals.
Very well so easy to shop and easy to order loved the many options got to pick from. I just placed a 2nd order for a couple pairs. I will be a long time customer thank you
I've ordered from Payneglass 2 times and both times have been positive. I love their prices and styles and they move fast to get your order completed and shipped to you!
Lots of modern frame choices and awesome prices to choose from
Ordered glasses with wrong prescription.tried to send back,Ordered sunglasses with correct prescrption,They came wih same incorrect prescription,Sent all glasses back,Have heard nothing,
stupid instructions to send pictures of me wearing glasses,
Easy to look through the various frames. Easy to enter prescription. Easy to process the order.
Not my first rodeo buying glasses from you, and I have been more than satisfied EVERY time I purchase my glasses from you! I get so many compliments, they fit great, and I see perfect. Thank you!
So stylish and the price is great!
Payne is my "Go-To" provider for eye wear. Always a great experience.
I did it and will do it again Frankly, I liked the site a lot, but I always browsed it and saw everything on it, even sending it to some of my friends
I love this website. Glasses are not just for vision, they are also fashion statements. So have fun. And don't spend a lot doing it.
The overall shopping experience was very good. It would make shopping faster to have more frames per page.
Selecting frames is tedious on an iPad because you can look at only one frame at a time. Otherwise, the purchase process is straightforward.
It's always so easy to find, customize, and order from this site. Never had any issues and I'll be shopping here for all my optical needs.
Fun, affordable
Easy to order online. It looks good material and nice style but the sight its not accurate as the glasses done for me in a ophthalmology clinic.
Really great sunglasses. I will definitely be buying from Payne Glasses again. They were very quick with my order and I was highly satisfied.
My kids love theirs. I'm just having a hard time with the multifocal ones. I think once I have them adjusted I'll be 100% satisfied.
Very simple online ordering process with support if you have any questions. The very best glasses buying experience I've ever had in my 57 years.
Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!
