Payne Glasses

I have an incredibly difficult prescription and Payne fulfilled it flawlessly. I ordered another pair through my optometrist on the same day - Payne's glasses arrived in less than half the time and at 25% of the cost, with equal quality.

The first pair we had to return due to the edges and bulkyness. They would have cut someone during my daughters Jiu Jitsu class. So we did an exchange thank goodness we got the insurance made it seam less. We picked a new pair out approved by her instructor and the new pair came in fast. They fit great and she uses them 3 times a week for her Jiu Jitsu class. Awesome experience!

Seam less

Product selection is not horrible. The prices are cheaper than say a well know local store and optics office but they were more than what I am used to paying. I only came across Payne when I was having issues during check out with the online retailer I usually use.

I love Payne, they're so affordable and they come in such fun styles! And if you just need some simple frames, you can't go wrong with their line of glasses for under $10. Super easy to input your prescription, I even convinced my boomer dad to get some frames and he didn't get pissed off and blame technology for the fall of man a single time! Thank you Payne.

Very easy to order and select the lenses. Payne is definitely the best place to order glasses. You will not find a better deal anywhere. My Alpha Round sunglasses look like they cost 3 or 4 hundred bucks from a mall store. Why pay that when you can order from Payne, save your hard earned money, and get a very cool looking pair of shades?

I have been purchasing glasses online for years, from various places. I chose Payne this time because my wife needed small frames that I found only Payne has. We had a problem with the frame shortly after receiving them. Payne was quick to replace them BUT NOT ONLY THAT they made changes to the lens to better accommodate my wife's preference, and a more accurate PD.
Yet, that is not the best thing about buying from Payne. NOBODY goes to the length they do to make sure your glasses and lenses are perfect for you. For example, sending them with stick on cross hairs to make sure your eyes fall where they should on the lens.
Even though I cannot find the perfect frame for myself, I will buy from Payne when I get my next pair.

As explained in my review, they were quick to replace broken frame and even had an extensive conversation with me to make sure my wife's glasses were perfect, making changes to the bifocal line and PD. Better lenses to go with the replacement frames! Cannot ask for more.

I shopped every Online Eye store I could find every time I go back to Payne glasses. Their prices are better than fair and for the four pairs of glasses ive Bought and received the quality has been great. If I had to say something bad, the only thing I could come up with would be that I really liked my first pair of glasses and wanted to get them again, but they were unavailable.

Don't recall, something about the specs of the glasses.

I was hesitant about mail-ordering eyeglasses, but they provided enough information to make a good selection, and the ability to return an item if it didn't work out.

I've used Payne several times now for mine and my family's prescriptions. The prices are affordable which I truly like and that's why I keep using them.

I'm especially pleased with the customer service. I mistakenly entered incorrect prescription information and contacted Payne. They were incredibly understanding and remade my lenses for me in just a few days. They were fantastic!

See above

Site is so easy to navigate! Every experience I've had with Payne has been a positive one. I will continue to buy my glasses from Payne and only Payne!

The glasses I ordered have nose pads made for those glasses. One fell off after several weeks and I was not able to find it. My call to Paynes to ask for a replacement for this simple pad - the absence of which makes my new glasses useless - I was told Paynes does not do that and I'd have to find it at Walmart or someplace. So far none of the three "someplaces" I've been to have ever seen such a nose pad. I have been a loyal customer for many years, but no more. I'm done. Over a nose pad!

Told to go find it someplace else. What I’m going to do is to find my new glasses “someplace else”.

The styles are current and very cool. Unfortunately the style I chose didn't look very good on my face. Luckily I purchased the return option. Thank you.

They responded quickly and helped resolve my issue.

I was very satisfied with the quality and style of the glasses. They arrived earlier than expected and are now my favorites! I prefer Payne over the other online eyeglass companies by far.

Fast and affordable.My job is very hard on my glasses so I frequently have to get new glasses it's not like the old days when you have to go to the eye doctor and order new glasses just put your prescription in and they're there in a week.

I put in the wrong prescription by one number and they honored it and replaced them with the right prescription only shipping cost.

I've now purchased 5 or 6 pairs of glasses from Payne for myself and 3 for my wife. All were perfect and never had to even call for any complaint whatsoever.

Frames were of decent quality lens quality was spectacular. However, ordering progressives online depressions. Your company could not properly align my eyes with the progressives and therefore I could not wear them without seeing blurry in the right eye. I had requested a second pair. And had the same exact issue, but worse. I would use your company again for single vision only.

Customer service was through email only and would get responses a day or so later, which prolonged the situation with the glasses and ultimately decided not to keep them and go for my full refund

Unfortunately I didn't have a great experience. My glasses weren't the right Prescription as the one I put in. They tried twice and both were a fail. I'm so very disappointed. The glasses themselves were very pretty. Bout both were pretty large on my narrow face.

It wasn't very clear how to get my my glasses changes and fixed. I saw talking through a email but had to send pictures somewhere else. Just got confusing.

These frames are cheap and it shows. They break easily, scratch easily even with scratch protection, paid for protection warranty but not easy to get replaced

Very helpful staff. I'd love to see more frames for small sized faces and described as such in the description.

Very friendly and helpful staff.

Glasses were cheap. Broke in about 10 days. Even spent extra on thin lens. Glasses never got dark tint. Will never order from here again. 80 bucks down the drain

Easy to order. The exchange process could use some help. I feel like I paid as much for a pair of glasses as if I didn't have a credit for the pair that didn't look right. It's hard when you aren't seeing and trying in person. Then there's all the shipping and return fees.

We've purchased several pairs of glasses, so far so good...

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