Payne Glasses

My daughter loves her glasses. They looked just like they did on the site. My mailbox was broken in to and the glasses were stolen and customer service wass so helpful and immediately send new ones out at no cost

I love it! I ordered two pairs of the cat eye style glasses and I keep getting compliments! I'm currently on vacation in the Bahamas and one of the staff came up and wanted to know where I got my glasses. I shared your website and now you'll have a new customer! Thank you!

I cannot even begin to express how happy I am to have discovered PG! From customer service, to wide selection, to overall satisfaction, this company does it ALL! They've earned me a loyal (and repeat) customer, in me and my partner. Great job!

I was looking for a specific style, and the customer service rep helped me find EXACTLY what I was seeking.

I received sunglasses instead of light changing lenses so I can only use them outside. I did not get an unconditional warranty I just took the standard so I can't return them for a full refund. The vision is fine but they're useless

Everything was easy to do. Website walks you through the ordering process, making it clear and easy. Great selection of frames, and good options on lenses, tints, coatings, etc. Love my new glasses, the fit is excellent, quality is great, and they look good on me.

I have several pairs of glasses, many of them special purpose. Because my vision is so bad that I can never be without glasses I have a pair and a spare and a spare for my spare all in my regular prescription. My specialty ones include driving (far distances), one room (optimized for short distances great for RV watching and navigating around my room), blue tint glasses (it helps dyslexics read), and sunglasses.

I get plastic frames because when the adjustable ones gets even a little out of whack my vision is impaired. With plastic ones every part stays exactly where it should be.

Yes, the selection is impressive. Yes, the prices are reasonable. And yes, the ordering process is easy and straightforward. But 14-21 days to get glasses to me using the postal service? Give me a break. I just paid $3.99 shipping from QVC and received my order in 3 days, during the holiday rush! Where's that offer from Payne? I was notified 12 days ago that my glasses were shipped and there is no sign of them yet. I'm not sure I will go through this process again.

Quick and simple. All you have to do is upload the script from your eye doctor and pick out an appropriate frame. I love this site because the price is very reasonable. I got 2 frames for less the the price of 1 with insurance at the eye doctors office. This is a great option for kids that may lose or break glasses easily

I'm so pleased with my new glasses. I initially ordered a pair that did not fit well. I contacted Payne customer service who promptly helped me order a replacement pair that are perfect. I love the extensive selection of frames and fast service. The price and quality are great. Payne is my new go-to eyeglass provider.

Prescription was filled incorrectly--glasses not useable. I ordered glasses from Zenni with the same prescription and can see perfectly with them. Payne seems unwilling to admit they made a mistake. I'm surprised more of an effort was not made to keep me as a customer, since I had purchased many pairs of glasses from Payne previously.

Payne not willing to admit the prescription was filled correctly.

A second pair that I bought with a different order number has been a problem, and after a month, it is still not resolved. I just keep getting answers through email to do this and do that and report what you see and take pictures and attach them. It's never ending.

I used to buy my glasses for my mom off Zenni but they were constantly breaking! My mom has had a pair of these for at least 8 months and they haven't broke, so we ordered another pair! They come within a good amount of time, and the price is great.

My 6 year old boy goes through glasses like crazy but these frames and lenses have been very impressive. They have held up really well and I will continue to purchase his glasses through Payne Glasses.

I love the bending hinges for kids and my daughter like how you change the colors. I also received my shipment before estimated delivery date. They were great about changing the prescription after I had ordered.

My glasses were nicely made but does not darken yo shades in the sunlight which I paid to get these type of lenses. It barely darkens in the sunlight, to the point you can barely tell the lenses change. As a matter of fact, this is the second pair I have received like this after paying for these particular lenses that gets dark in the sunlight. I'm not getting what I paid for.

The glasses are so great, they look just like they did with the try on feature. I didn't need to adjust them at all. I have since ordered 3 more pairs. I now have 5 pairs for less than I would pay at the eye doctors, even using my insurance. I love them.

I was very Impressed with this company from the ordering process to the delivery. They were quick and efficient. I even had to do an exchange for a better fit and since I have a complicated prescription. I received excellent service and a quick turn around on that pair as well. I am extremely satisfied with my glasses and with the service I received. I will definitely recommend them to others!

I have been purchasing glasses from Payne for a couple of years and never been disappointed. The quality is great, so many frames to choose from and usually takes a week to get them. Will keep buying from here.

Payne glasses have a great price for high index progressive lenses. They have a great process to ensure the lenses are positioned correctly even though you're ordering online. They arrived very quickly too. I will be a life-long customer.

I wanted to be sure the lenses were positioned correctly for reading, because I have had difficulty in the past ordering progressive lens glasses online. The reps told me how to send a photo to help them measure and the glasses turned out fine. I can read well with them.

I have ordered glasses from Payne 2 times and they did it perfectly. Great product. Prescription correct. Very nice carry case. I started buying glasses from Zenni. I ordered a duplicate to one I had gotten from them before and they sent something with a totally different prescription. I argued with them on the phone for days and threatened to take them to court if they did not do a refund.

The only difficult thing was making up my mind which one to buy. I like them all. I bought prescription glasses and the instructions are easy to follow. My eyes have different specs but my glasses fit perfectly and delivered much sooner than I expected.

It has everything that my niece needs to learn as she is going to play golf after years. Thankfully she saw the funny side and she is very happy with it. A really good buy and a bit of fun at the same time :)
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Third pair I've ordered from PG. One pair for my son (he still has those). My last pair I loved but were lost. New pair fits great, looks great and cost a fraction of what I used to pay at an eye doctor for glasses. I will continue to use PG for my family's needs.