Payne Glasses

Ordered glasses for my daughter-in-law. We have ordered many pairs of glasses for my entire family that have been good. These glasses were not usable. When she put them on they distorted her vision greatly. They were done with the same prescription as the previous ones we ordered, however this pair was unusable. Tried several times to call, but was unable to talk to someone about them.

Unable to talk to a person.

The people where nice and service was good, the frames where nice. My problem is with the prescription, the first pair I was unable to see and read with at all the lenses where cut wrong, of course it was my fault because I did not measure the PD correctly. So we went through taking more pics and sending those to them and after 6 or 7 e-mails (they will not talk to you directly I tried to call) they did agree to send me another pair. When I received them they are a little better but the prescription is so low on the lenses I have to tip my head back and look through the very bottom to read print in a book and it is still blurry, the lenses are still not cut with the prescription in the right place on the lenses its to low. I will not ever use them again and would not recommend them to anyone, would have been better off just throwing my 100 dollars out the window.

I made a mistake with my order and their response to my problem was an incredible customer service experience. I recommend Payne to everyone needing glasses. Very refreshing to get excellent service like this.

The site is fairly easy to use and the glasses are mostly true to size. A bit lower quality than what you get at the optometrist but for such a lower price it is a great value. Perfect for having other fashion options

Have ordered glasses online in the past. Payne Glasses is hands down the best of them. I own 2 pairs of progressive lens glasses, and 1 pair of prescription sunglasses. My lady has 5 pairs of their glasses. At the quality and price point, there are none better.

I LOVE my Payne glasses. I have bought six pairs total so far and I'm sure I'll be buying more. I love that I can get great quality no libe progressive bifocals at such amazing prices and in so many fun styles! I love to wear corresponding glasses with my outfits. It is so much fun!
Thank you Payne Glasses! I am definitely a returning customer.

Ordering was simple once I knew what measurements I wanted. My glasses arrived quickly and they were exactly what I wanted. The price was excellent, too. My regular optometrist office charged me. $400 for a similar pair.

I purchased a pair of glasses for my wife, they're out of focus for her. We performed the test, up and down, left and right. The only improvement was a slight improvement when she moved them away from her face.

I ended up having an issue with the usps in my town, that actually sent my glasses back to Payne instead of delivering them to my work. But I reached out to Payne and told them the situation, and they were beyond courteous and helpful. Needless to say they cleared everything up and I now own 2 new amazing sets of glasses

I haven't received the glasses yet. I have tried to find out where they are, but the site doesn't have that information or a way to retrieve it. I have received 1 email stating that the glasses were being inspected for shipment. This was on July 4th. Until I see the glasses and try them on I can't rate them.

This was my second order.The first order was way off line and i don't use it This order was slightly off line but i can still use it by moving, adjusting the frame on my nose. Sadly, ordering online is a bad experience You must do this in person so that all the measurements can be exact. I should have sent my first order back for a partial refund.

Customer service is helpful, knowledgeable about the products and kind. I especially appreciate that the customer service rep with whom I spoke was able walk me through the process of inputting my prescription on the site. The result? Glasses that look great and feel fine!

I purchased a pair of "sport goggles" after reading the description and looking at a few of the photos I thought i was all set. After I received the sport goggles, they weren't really goggles. They were pretty much eye classes with a stretch band to put around your head. No side eye protection. They weren't really sport goggles. I asked for a full refund due to the misleading representation of the sport goggles and they basically told me to get lost. I understand the policy under normal circumstances but when you completely mis represent a product that holds a specific purpose then don't give people a full refund, that's a problem.

I have had two great experiences with Payne Glasses. I got sunglasses and progressives with this company. I have had no problems with either order. I was worried about the progressives not being correct for my sight but that didn't happen. The process with simple and I really enjoy the savings over getting the glasses through traditional services.

I had a few questions when I ordered my new glasses. They were answered very in a very prompt manner and my glasses arrived quickly. The prescription is spot on and I've gotten a ton of compliments on them. I just ordered a couple different pairs to change up my look! Awesome prices and fun glasses!

First pair wasn't quite right. Via emails, calls and consultation with fellow staffers, customer service rep provided me with a second pair that was perfect -- at roughly 1/10th the cost of my traditionally-purchased glasses.

An honest review from a person who invested in the first group. My recommendation is a big NO. Don't invest in the first group and do not fall in to their false promises. The company uses pressure sales, hypnotic marketing to lure investors. I challenge that there no big cheater than the first group in the world. Be careful of this company. Spread this message to all your contacts and make this review viral and save people from getting duped.

I have purchased 3 pairs of glasses so far, sun glasses and regular glasses.
The lenses have held up very nicely, not like other types I have bought from other retailers.
Usually they become very scratched, and I keep my glasses in a case and wet clean them only.
I would recommend buying from Payne Glasses.

I love Payne Glasses and recommend it to everyone. My mom just got her first pair and she loves it too. I'm on my third pair. I keep seeing new styles that I have to have, and they are so affordable that you can order multiple pairs.

Great Price. Very fast turnaround! Love my glasses. Considering ordering another. Paid well over $500 for a pair of glasses that sit in a case and are never worn. They have never fit right, nor can I see out of them. This is the 2nd pair that I have ordered. Different style than the first ones. I liked the first pair, but I love this second pair. I can actually wear them without my eyes starting to bother me.

I wear them every day for the computer, reading, out in the sun and all of them for "fashion". I collect them for fun and because they are an accessory just like jewelry. I will be ordering more in the future I am sure. Thank you so much for terrific glasses at a terrific price, and for providing flair and fashion and fun!

Great glasses good price. Only thing I don't like is the review page. I wanted to leave a short quick review as I went about my day. However everything has minimums and you must type another more then you wanted to.

Okay, so I can be a little thick at times. I made a mistake on reading my Rx. Thankfully, I bought the insurance and Payne absolutely came through. Their customer service was nothing short of extraordinary: informative, appropriate, and spot on. They let me know when the glasses shipped, when they were remade, and when they shipped again. I would buy from them again... and again!