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    Payne Glasses

Payne Glasses

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Overview

Payne Glasses has a rating of 4.7 stars from 1,601 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price, and second pair. Payne Glasses ranks 6th among Eyeglasses sites.

  • Service
    276
  • Value
    982
  • Shipping
    981
  • Quality
    978

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Positive reviews (last 12 months): 91.1%
Positive
247
Neutral
8
Negative
16
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62,041 reviews

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How would you rate Payne Glasses?
Top Positive Review

“Great glasses, great fit”

Jeffrey W.
8/31/24

Great glasses, great fit. I have bought multiple pairs and appreciate that you don't get rid of frames as often as others. That way, if I find one I like, I can reorder when my child steps on them, or they fall into the river. 😞

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Top Critical Review

“The glasses I ordered have nose pads made for those...”

Mark T.
8/6/24

The glasses I ordered have nose pads made for those glasses. One fell off after several weeks and I was not able to find it. My call to Paynes to ask for a replacement for this simple pad - the absence of which makes my new glasses useless - I was told Paynes does not do that and I'd have to find it at Walmart or someplace. So far none of the three "someplaces" I've been to have ever seen such a nose pad. I have been a loyal customer for many years, but no more. I'm done. Over a nose pad!

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Reviews (1,601)

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payne glasses (2209) prescription sunglasses (110) customer service (1405)
Thumbnail of user denisel596
California
1 review
0 helpful votes
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June 18th, 2021
Verified purchase

The glasses I ordered and received were if great quality and suited me. The glasses were not too expensive and they came in a timely manner. I'm very pleased!

Thumbnail of user francheskas5
Brazil
2 reviews
0 helpful votes
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September 29th, 2021

I ordered two pairs of sunglasses. Great quality and fast delivery. The manager helped me with the design and colour of the frames. I really enjoyed it, thank you

Thumbnail of user susang1177
North Carolina
2 reviews
0 helpful votes
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March 9th, 2021
Verified purchase

Perfect fit. My lenses are perfect prescription. I have progressive lenses. I was leary to order them online. They did a great job. The glasses are perfect and cute!

Thumbnail of user danaz27
Pennsylvania
1 review
0 helpful votes
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March 26th, 2021
Verified purchase

This is the second time I've ordered glasses and sunglasses and I love them. I've been three times the price from other places and I always prefer Payne! Thanks

Thumbnail of user mistyb283
Mississippi
1 review
0 helpful votes
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August 26th, 2023
Verified purchase
• Updated review

I keep coming back over and over. Payne Glasses is so affordable that I've started building a whole glasses wardrobe. I've referred everyone I know with glasses needs.

Reason I chose this product:

I needed a larger framed sunglasses than I currently am using (which I also bought from here) to use when I mow grass to give my eyes a little extra protection.

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I have ordered 3 pairs now and I am over-the-moon by...
July 1st, 2023
Verified site experience
• Previous review

I have ordered 3 pairs now and I am over-the-moon by how affordable and easy it is to build an entire eyewear wardrobe!

Large variety, awesome deals, quick shipping so i can...
February 28th, 2023
Verified site experience
• Previous review

Large variety, awesome deals, quick shipping so i can get them sooner since mine are broken. Thank you!

Thumbnail of user davidn2230
Florida
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Third time to order these...In Jan 22 got single vision aviators for $15, bifocal for $26. This order, in Dec 22 was a single vision aviator but price had jumped from $15 to $36!

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Thumbnail of user km1053
Alaska
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Payne Glasses is fairly easy to navigate. It's easy to try on a pair and if it doesn't have a try on feature it gives size and dimensions to help you decide what will look best.

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Thumbnail of user amberc883
Minnesota
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

There is a great selection of frames and lenses to choose from. The try on frames is a great tool to help decide. You will definitely find a frame that you love here.

Customer service was great to talk to and deal with. They were quick to help.

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Thumbnail of user ashleep28
Florida
1 review
0 helpful votes
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September 30th, 2021
Verified purchase

I have ordered twice from Payne glasses. It was pretty easy to order, and the delivery time was reasonable. The glasses came well packaged and I love them.

Thumbnail of user jeanettel203
Texas
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

Very pleased with the frames and the lenses. The prices are outstanding and allow for options to purchase multiple styles. Received quickly and customer service is very helpful

I am in the process of exchanging one of the 12 pairs I ordered due to the size of the frame

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Thumbnail of user judyh993
North Carolina
1 review
0 helpful votes
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March 9th, 2021
Verified purchase

I was very pleased that I was able to return the pair I was not satisfied with and how quickly the response was from Payne Glass to correct the issue
Their e-mails were prompt and after I returned the pair to them I received my new glasses in a timely manner.

Thumbnail of user susieg117
Pennsylvania
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase

I was very pleased with the service, the delivery and the glasses in general. They are very well made, sturdy, cute and the prescription is perfect. I am very happy ordering my glasses from Payne!

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Thumbnail of user leaann.
Pennsylvania
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Hard to get back to shopping after looking at frames, it goes back to the beginning again, color of frames don't show true color, then when received it is different

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Thumbnail of user danap427
Missouri
1 review
0 helpful votes
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March 12th, 2021
Verified purchase

I was so satisfied with the experience when I ordered my daughter's glasses that it prompted me to order some for myself. I couldn't be happier with the service and price!

Thumbnail of user iraw40
New York
1 review
0 helpful votes
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February 24th, 2021
Verified purchase

The staff, especially Katie, were a great help. I'm very hard to fit and the staff went out of their way to make purchase a success! Glasses fit well and look great!

Thumbnail of user daveh574
GB
10 reviews
3 helpful votes
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January 26th, 2021

Here you can quickly find something that you might potentially like and here you can immediately orient yourself to what you need, because there are knowledgeable managers...

Thumbnail of user monserratc2
Washington
1 review
0 helpful votes
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July 18th, 2021
Verified purchase

This is the second time I order. Fast shipping and great glasses! Ordered the same ones only difference is this time the prescription has blue light blocking. They're great!

Thumbnail of user quintons22
Maine
1 review
0 helpful votes
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February 20th, 2021
Verified purchase

The whole experience was easy. Minus the first pair being made incorrectly overall The Who process was easy and hassle free. Glasses arrived on time and was well packed.

Thumbnail of user beverlyc498
Texas
1 review
0 helpful votes
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September 24th, 2021
Verified purchase

I initially ordered beginner progressives and really did not like them. I returned my glasses and only had to pay shipping and they remade my lenses to regular progressives! I absolutely love them!

Thumbnail of user tawannao
Massachusetts
1 review
0 helpful votes
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December 20th, 2020
Verified purchase

I am please with all of the glasses that I have ordered. The quality is good and shipping is quick. I love that I can wear glasses to match all of my outfits without breaking the bank!

Thumbnail of user paulas531
Washington
1 review
0 helpful votes
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December 19th, 2022
Verified purchase
• Updated review

I appreciate the styles and prices I have found with Payne Glasses. I have many pairs (14) from this company and I'm very happy them. I have recommended them to many others.

Value
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I love all 12 pairs of my glasses from Payne Glasses!
September 15th, 2022
Verified site experience
• Previous review

I love all 12 pairs of my glasses from Payne Glasses! I have many different colors and styles.

Reason I chose this product:

Today I went shopping because my prescription had changed and I wanted some new ones.

I just purchased my seventh pair of glasses from Payne...
February 5th, 2022
Verified site experience
• Previous review

I just purchased my seventh pair of glasses from Payne Glasses. I love this company. All of my glasses are different colors with the same prescription because the quality is first rate and the price is so low.

I am so pleased with my Payne glasses
October 30th, 2021
Verified site experience
• Previous review

I am so pleased with my Payne glasses. I am able to have many pairs to match different outfits. I have referred other family and friends to Payne glasses.

Reason I chose this product:

I love the shape and color of the new glasses that I just ordered.

I am so impressed with my Payne glasses
October 11th, 2021
Verified site experience
• Previous review

I am so impressed with my Payne glasses. They were easy to order, inexpensive and high quality.

Reason I chose this product:

I chose these sunglasses today because they were very attractive and inexpensive.

I have ordered four pairs of glasses because I love...
December 21st, 2020
Verified site experience
• Previous review

I have ordered four pairs of glasses because I love the quality of this company. I have different colors and shapes. My glasses have become a fashion assessory!

Thumbnail of user carmellaa4
Pennsylvania
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

I am absolutely over the Moon with my glasses. The service, the frames, both were
Beyond my expectations. I will be ordering more glasses as soon as I can.

Value
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Thumbnail of user tiarah32
California
2 reviews
2 helpful votes
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August 22nd, 2021
Verified purchase

This is my third of forth time ordering from Payne glasses. The quality of the glasses is far better than yours expect for the price! So excited for all my glasses!

Thumbnail of user lauras2427
Massachusetts
1 review
0 helpful votes
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November 15th, 2021
Verified purchase

Great customer service. Had just a slight issue and customer service was extremely satisfactory. A great fix to the issue and was done extremely quickly. Great prices. Will definitely use them again

Thumbnail of user dolorisp
California
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

I have ordered a total of 3 pairs of glasses. I was so pleasantly surprised of the quality and service I received. I will be ordering more glasses and will always be ordering from you

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From the business

Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!

Company Representative

Thumbnail of user michaelp2681
Michael P.
Typically does not respond to reviews

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