I needed to purchase a Steam account gift card for my brother-in-law. I signed up for this website and used my PayPal account to pay for a $20 gift card. I was sent an e-mail informing me that my order needed to be reviewed by a manager? Strange. Then, when I contacted customer service to ask how long a review usually takes, I was then informed my order had been cancelled. They didn't inform me that it was cancelled, I had to find out after a wasted day where I could've moved on to purchase the gift card elsewhere. There's no valid reason my order should've been cancelled, so in case this website is a scam that just wanted my PayPal info, I went and changed my password. I'll be posting this negative review anywhere I possibly can, because there's no reason I should've been denied service from this company, if they are a legit business. Vijay, the customer service representative I was in contact with, was robotic and unsympathetic in his responses. What an awful experience with this company.
Since writing another review, they have contacted me and gave me the information I need to log in.
Write reviews to get their attention. And always keep your receipts to accounts you buy.
So apparently their slogan of anything goes wrong with a "life time" guarantee runs out in 4 yrs. I have an issue getting into the account, and I cant get anyone on the phone, no email reply, no facebook reply, and no website reply. But if I listed the character to be sold, I get a reply in less than 12 hrs asking if I want to sell?!
Yeah, they are no help and apparently dont offer any support at all. They only care about reselling.
I gave them many opportunities to contact me and they never replied. I still have the original email of when I bought from them.
I tried to buy an ultimate game card for Neverwinter and get the bonus zen before july 31st and I bought it waaaay before july 31st but I never got my bonus zen. Everyone is saying it is not their fault I didn't get my bonus zen and I have nobody to complain to in order to get my money. I can't even return the card since I used it. BEWARE of sites like this.
Order a PSN card, put all of my info in, and they take payment from my paypal. One second later, order cancelled and refunded. Customer service was garbage.
I have been scammed by this website do not use I send my card details confirmed the purchase then I received a call I confirmed the purchase after that I did not receive anything by email and also they locked me out of my account by saying the username or password incorrect
Beware don't buy anything from them
I always buy my PSN gift cards at PC Game Supply, they arrive to me quickly and never had any issues with their service. They are also very responsive.
These guys took my $100 and sent me wrong codes that didn't work. I tried to get a refund but they refused and said it was me who was wrong. Do not use this company it is a scam
Ordered an iTunes gift card and did the phone verification they charged my debit card and never sent the digital code. No response from customer service tickets. TOTAL SCAM
PC Game Supply is a pretty nifty site. They were a bit confusing to me, though, which may have to do with the fact that I'm the dumbest broad known to mankind, but still.
Tried to make unauthorized purchase off my business account. Contact phone # is non working.Chat routine takes you to a forced purchase. Totally a criminal enterprise.
Ordered 250$ psn card got it in less then 5 minutes does not get any better i ordered from game stop they canceled my order after 3 days i'm absolutly coming back to pcsupply
Fast and easy…get your e gift cards quick! Even though they now charge a few cents I'm ok with that as they always have what I need and I get it quick! Easy 5 stars!
They include you in promotions even if you have not used them in a long time, then they have rewards, good prices and always answering customer service
Great
My experience with PC Game Supply has been nothing short but great! They're been providing quality and timely service since been affiliated with them.
Been using the site to buy psn cards and they are very reliable and provide fast delivery by email. They even have deals on cards sometimes. Would recommend using this site
The whole experience was very nice. It was fast, easy and without any troubles or having to go pick and buy a card. Everything from home and without any hassle.
I am always pleased with the delivery of the items I purchase. I feel confident in the sites security and i feel safe. Once the high standard is maintained i will continue to be a happy customer
I have known this website for years now, and it is one of the best sources for online codes I have ever found. They are fast, and always available. One of the best places to buy US PSN codes.
Sometime can't login. I don't know why it sometimes I redirected to customer support page.
Sometimes I can't buy. It rejected my PayPal. I have PayPal balance and I already here for years.
It was very easy to sing in and what items items to choose, as well payment mother was very easy to choose. Also reliable when you need it it's there.
Overview
PC Game Supply has a rating of 2.5 stars from 275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PC Game Supply most frequently mention gift card and customer service. PC Game Supply ranks 9th among Virtual Goods sites.
Sitejabber serves as a trusted platform where customers can openly share their experiences, opinions, and feedback about various online businesses, including PCGameSupply.com. Customers who have made purchases or interacted with PCGameSupply.com can leave reviews on Sitejabber based on their firsthand experiences. These reviews cover various aspects such as the ease of navigation on the website, the efficiency of the purchasing process, the quality of the digital codes received, customer service satisfaction, and overall shopping experience.
The collaboration between PCGameSupply.com and Sitejabber enables prospective customers to access authentic and unbiased reviews. These reviews offer valuable insights into the reliability, credibility, and overall satisfaction levels of existing customers with regard to PCGameSupply.com's services. By providing a transparent platform for customers to share their opinions, Sitejabber helps potential shoppers make informed decisions before engaging with PCGameSupply.com.
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The integration of Sitejabber reviews on PCGameSupply.com's website offers a comprehensive overview to new customers. They can access these authentic reviews directly on the site, allowing them to gauge the experiences of past shoppers before making a purchase. This transparency helps foster trust and confidence in the platform, influencing potential customers positively.
Overall, the collaboration between PCGameSupply.com and Sitejabber serves as a beneficial alliance in the online retail landscape. It empowers customers to voice their opinions, assists PCGameSupply.com in enhancing its services, and provides potential customers with a reliable source of information to make informed decisions about their shopping experience on PCGameSupply.com.
Business History
PCGameSupply.com emerged in response to the increasing demand for digital codes, prepaid cards, and in-game currencies across various gaming platforms. The company recognized the evolving preferences of gamers and entertainment enthusiasts who sought convenient and instant access to these digital products without the constraints of physical purchases.
The platform was designed to cater to this need by offering a diverse range of prepaid cards for popular gaming consoles such as Xbox, PlayStation, and Nintendo, along with digital codes for platforms like Steam and various entertainment services. Its focus on instant digital delivery became a key selling point, ensuring customers could swiftly access and redeem their purchased codes.
Over time, PCGameSupply.com solidified its position by emphasizing authenticity and reliability. Unlike certain marketplace platforms, PCGameSupply.com opted to establish direct relationships with product publishers. This strategic decision allowed the company to source its products directly from publishers, ensuring that the codes delivered to customers were genuine, valid, and fully functional. This approach significantly reduced the risks associated with counterfeit or expired codes, fostering trust among customers.
The platform's user-friendly interface, multiple secure payment options, and commitment to prompt customer service contributed to its growing popularity within the gaming and entertainment communities. Its collaboration with review platforms like Sitejabber further strengthened its credibility by showcasing genuine customer experiences and feedback.
While the specific details of PCGameSupply.com's founding and early journey might not be extensively documented, its success and recognition within the gaming and digital entertainment market stem from its dedication to meeting the evolving needs of its customer base. By prioritizing authenticity, instant digital delivery, and user satisfaction, PCGameSupply.com has established itself as a reliable and trusted online destination for purchasing prepaid cards and digital codes in the gaming and entertainment industry.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members