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  • Publishers Clearing House (PCH)

Publishers Clearing House (PCH)

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Overview

Publishers Clearing House (PCH) has a rating of 1.5 stars from 606 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Publishers Clearing House (PCH) most frequently mention clearing house, customer service, and gift card problems. Publishers Clearing House (PCH) ranks 12th among Sweepstakes sites.

  • Service
    74
  • Value
    74
  • Shipping
    67
  • Returns
    55
  • Quality
    76
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
45
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How would you rate Publishers Clearing House (PCH)?
Top Positive Review

“My point of given young a chance at prize out of poor forgotten county's in America”

O$#*! D.
8/31/23

No one ever win black and young someone who could really make a difference with the founding like build safe havens for homeless in my home town or make a way for battered woman if I had a chance at pch I'd make it actually worth given the prize to a young driven to change our world and less fortunate world sum our system yet failing to accomplish after all their rules and restrictions to resources no homeless want to even get the help of the broken system if it ain't rules it's limits and hold backs

Top Critical Review

“Review”

Luke S.
2/23/24

I been with pch for a while and claiming my stuff until i had a question i called customer service got hung up on. Then called again the lady side step my question im dislike customer service not very friendly i m trying to figure out about the lotto i hit all the numbers but they wont tell me nothing there there starting be scandlist

Reviews (606)

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customer service (20)
Thumbnail of user ryans2451
Utah
1 review
0 helpful votes
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September 28th, 2024

I have been playing for 5+ years in hopes of winning something. In fact have spent over 3 billion tokens in trying to win a stupid 50 dollar amazon gift card, but nothing. Complaining does not good to customer service, the overseas people could care less, their other part time job is doing fraud virus calls. I hope they go out of business. I am not playing anymore as of today...goodbye scammers!

Tip for consumers:
na

Products used:
na

Service
Value
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Returns
Quality
Thumbnail of user lukestaiger78
Washington
2 reviews
0 helpful votes
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February 23rd, 2024

I been with pch for a while and claiming my stuff until i had a question i called customer service got hung up on. Then called again the lady side step my question im dislike customer service not very friendly i m trying to figure out about the lotto i hit all the numbers but they wont tell me nothing there there starting be scandlist

Service
Value
Shipping
Returns
Quality
Thumbnail of user gregg570
California
1 review
17 helpful votes
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July 1st, 2021

Since years being with never won a penny, first year was buying some low quality junk paying at least 4-5 times more than could buy on eBay or 99 Cents Only Stores, than i stop to buy, but still responding to winning offers... very disappointed and tired to get mail every day... no winning at all - will unsubscribe

Tip for consumers:
no wins

Products used:
household junks

Service
Value
Shipping
Quality
Thumbnail of user rhondar367
Illinois
1 review
32 helpful votes
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October 31st, 2021

This sweepstakes company had led my father (elderly) for 16 years and he never received a dime or a show after multiple times telling him what days they are showing up with the "Prize Patrol". He even bought multiple products from them just to see if making purchases would help his chances. At this point we are looking to join a class action lawsuit against them.

Thumbnail of user billm1554
Washington
1 review
22 helpful votes
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February 20th, 2022

Most everything Publisher's Clearing House pushes is junk. They also overcharge for delivery, which is done by a bulk rate company. I've received beaten up and broken items that were too cheap to even ask for a replacement. They flood my mailbox with large packs of offers with my name and address in multiple places throughout.

Tip for consumers:
It's a good waste of time but not so good waste of money. The chances of winning anything are astronomical!

Products used:
A radio

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidh6781
Kentucky
1 review
23 helpful votes
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March 5th, 2022

Items are cheaply made and over priced. Order something they say it's out of stock then out of the blue months later without checking to see if you still wanted it they send it to you anyway. Hard to come up with the money to send something back when you're on SS in the midst of inflation. Don't plan on ever winning anything from them. I spent 8 years making hundreds of entries buying many numerous item from them and have never received a cent from them. Do yourself a favor don't waste any more of your time or money. You would do better to give it to charity.

Thumbnail of user ohshitdareal48
California
1 review
1 helpful vote
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August 31st, 2023

No one ever win black and young someone who could really make a difference with the founding like build safe havens for homeless in my home town or make a way for battered woman if I had a chance at pch I'd make it actually worth given the prize to a young driven to change our world and less fortunate world sum our system yet failing to accomplish after all their rules and restrictions to resources no homeless want to even get the help of the broken system if it ain't rules it's limits and hold backs

Tip for consumers:
Give black young contestants a chance

Products used:
Game player

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisam4167
California
1 review
4 helpful votes
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April 2nd, 2022

Returning EVERYTHING I have received except for 2 items which yes we're things that can't be made cheap. But 2 items out of many are not good. Everything else is going back and better be taken of of balance owed. I ordered a roll of pennies that were all supposed to be 1902 through 1940's uncirculated. What I got was a roll that every penny is 1970's. I also ordered 2 bank notes $ 1.00 I received 2 1 dollar bills that look like they were taken out of someone's pocket. Not even getting into the other items all I'm going to say is complete junk. STAY AWAY it all sounds good and might look like items are genuine but farthest from that

Products used:
Cosmetic

Service
Value
Shipping
Quality
Thumbnail of user dono161
Nebraska
1 review
17 helpful votes
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April 30th, 2018

IF the app loads it usually kicks me off or locks up. Tired of wasting time trying to win. Would rather read a good book... have entered so many times and cant even win $10.1 a year has the same result.

Thumbnail of user noraw5
Connecticut
1 review
12 helpful votes
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September 9th, 2016

Other reviews mentioned glitches and errors, which do happen frequently on their games.
I did an experiment and in the clown game, I always picked # 5, every time, for at least 3 months. IT NEVER WON, That led me to believe, they are programmed to never win. And yes, the same goes for their scratch cards.
I did receive a $10.00 check. Probably on one of their spin wheels. These small amounts keep things legal, but I don't see their million dollar winners, in the paper or on T. V. "All in all" if you can get past the annoyingly, to many video commercials, which seem to be getting more and more present, in-between each scratch-off. It's up to each of us, to decide if it is worth it.

Thumbnail of user raymad
Washington
2 reviews
12 helpful votes
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June 6th, 2016

Loyalty obviously means nothing to PCH. All too often, the Search and Win program resets itself back to "wow, look at you - you get 5000 points for your first search" when it's possible to go back and show the search for the previous day awarded 25,000. Talking to one of their representatives does no good. "Let me check into that for you and if we can prove you did search yesterday, we "might" be able to restore your points. Why? The system is apparently broken. When asked what browser I use and I told them Chrome 10, I was told they haven't yet upgraded their own programming to accommodate 10 because so many people are "really old" and don't use newer technology. I've been using computers since before they invented the internet so I'm one of those old people. What they don't understand is that old doesn't make you stupid! This used to be a fun diversion - I realize I will never win anything - but the consistent glitches are getting old fast. It's broken PCH - please repair it.

Thumbnail of user donnab50
Connecticut
1 review
18 helpful votes
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April 9th, 2015

I'd been participating in PCH things since the '70s when it was all by mail; and online, since they computerized. I have 4 different browsers on my computer and no matter which one I use, I get "technical difficulties" messages quite a bit, as well as pages that won't load at all. I've never won a cent and their products seem to be WAY over priced, especially when adding in their exorbitant shipping fees. (ex: they have an indoor/outdoor thermometer for $19.95 + shipping, which I imagine is around $7. I bought the same exact thing at Walmart for $9.95). Not worth my time any more!

Thumbnail of user hannahw10
District of Columbia
1 review
9 helpful votes
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January 9th, 2014

I started a petition against them, sometimes we say to ourselves "Oh, it's no need, they've been around for YEARS, change will never occur". You'll never know until you try, and that's what I'm journeying towards, starting today I hope to see them go down.

https://www.change.org/petitions/publisher-s-clearinghouse-shut-down-their-business

Thumbnail of user rogerb98
Washington
1 review
12 helpful votes
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July 28th, 2017

Cheap overpriced goods with dozens of repeated offers and getting same almost daily implying that purchase is not necessary to enter sweepstakes... big "come on" and a waste of time. Should contact to have my address removed from their system.

Thumbnail of user willy119
Arizona
1 review
25 helpful votes
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September 19th, 2015

Been entering since 1971 (yes - 1971). I've responded to EVERY mailing and played untold hours online. I won $10.00 once. Figure I've earned. 01 cent for every 100 hours of my time. They claim to have "So many ways to win." but have you ever really known anyone who's won other than their big AD's when they give away the super prize? If they were for REAL they'd give $1000. 00 per week to 7 folks rather than $7000. 00 a week to one! Don't waste your time! Learn to play poker on line. At least then you'd have a chance to win something.

Thumbnail of user josephb216
Louisiana
1 review
4 helpful votes
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April 29th, 2018

The site is very creative, well kept, and they make it fun for everyone. I have not won, like many others, but its free so I cannot complain. Im sure if you keep up with it, and play your Tri Peaks, blackjack, slots or coin toss games here instead of elsewhere it will work out for you, and there is always the chance of winning money, or prizes! Good luck everyone.

~Joseph McLean
Not sponsored or paid to say this just a player who enjoys the chance to change my life as much as the person next to me

Thumbnail of user neilf12
California
1 review
9 helpful votes
  • Send Message
August 18th, 2014

Don't waste your time. Should be shut down. They send e-mail all time, about winning, but nobody does or they did not register their numbers. Can I fill a complaint to get Pch removed from everything. A SCAM

Tip for consumers:
Don't

Service
Value
Shipping
Returns
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Thumbnail of user laurag83
Michigan
2 reviews
14 helpful votes
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January 27th, 2016

I have been a loyal player, play every day. One day I opened the Pro Gamer Prize Vault, it said I won a $10 gift card from Amazon.com I thought hey, that's at least something. Guess what, the site ran into technical difficulties and awarded me 1000 tokens instead. Yippee! Lol Wish I could win all the money I spent trying to win. Boy was that stupid!

Thumbnail of user timothyj27
Wisconsin
1 review
30 helpful votes
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January 22nd, 2017

I came on this to see if Publishers Clearing House could be trusted and I see it cannot, by anybody. Thank you everybody for your explanatory words. I'm typing more because you need so many characters to submit. The point has been made- PCH is not an honest corporation, you cannot trust dishonesty and it sounds like a raise of hopes and waste of dreams, that simple.

Thumbnail of user tomw12
New York
15 reviews
89 helpful votes
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April 9th, 2011

Is there any cyber laws that exists? How do all these bogus PTC sites exist? Where is Interpol or FBI's cyber Division when you need them? I'm sure theres some law being broken. There is hundreds of these PTC sites that exist. Is (PCH)Publishers Clearing House the largest PTC site there is? Whats the manic urge/desire for people to join? Their odds of winning are only 1 in 1.000.000.000.000.000.000.000.000.
The odds of actually winning a Publishers Clearing House Sweepstake is so astronomical, you'd be more likely getting mauled by a Grizzly Bear and a Polar Bear both together under the New York City Subway System. Hay Chris Hansen...

Thumbnail of user garyr888
Texas
1 review
7 helpful votes
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March 14th, 2022

I've been playing their games for some time now and have never won a single prize! Total waste of time. The products they sell are dollar store rejects. I can't believe the Attorney General hasn't shut this joke of a sweepstakes down!

Thumbnail of user iracemap2
Colorado
2 reviews
11 helpful votes
  • Send Message
April 1st, 2022

I just found out they have only 2 out of 5 stars. And I know why now! I have entered the sweepstakes daily for 5 yrs. I won $10. I have ordered a couple times from their merchandise but it is a ripped off. I returned an item once and I did not get a refund. They charge S&H onto of ur purchase and there is no mention of that. Plus u can find whatever they r listing on the for allot less on the internet. So don't bother. Buy scratch tickets. At least u have a chance of winning something. With pch it's 1-1000. 000

Tip for consumers:
Do not get into it..it's B.S.

Products used:
Shirt, Flawless hair remover

Service
Value
Shipping
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Thumbnail of user theodorek16
Kentucky
1 review
25 helpful votes
  • Send Message
May 18th, 2017

Logged over 7 million tokens. NEVER won a dime! 2 pair of socks I ordered cost over $5 to ship. Games hang up for long periods and I don't get the tokens for winning combinations. I'm through. 8 plus e-mails a day with 'Last chance', Forfeiture, search now and buy, buy, buy notices. I don't need the junk they are trying to sell, same as "As seen on TV".

Thumbnail of user brednac
Georgia
34 reviews
20 helpful votes
  • Send Message
May 11th, 2015

PCH has benign business in the 1950 If they were not trustworthy they would have been shut down by now. You take a chance when you play PCH there are millions of people that play the game and only a very few can win. A machine picks the winner and that person will win. We all want to win but if is impossible. The chances of winning is v very slim. I have thought I have won many times but no one has ever showed up at my door. That means I did not win. The odds are agents us winning but s someone has to win and it picks only one for what ever it is playing at that moment. Brenda Carlton

Thumbnail of user darrint4
Florida
1 review
16 helpful votes
  • Send Message
June 22nd, 2015

Hello, how are you? Well, I feel it's inspiring and beneficial. It doesn't take much to press a few keys, to MAYBE get a life changing destiny. Think positive, get positive, think negative, get negative. One never knows when their time will come... but it will. Blessings 2 all. Keep the faith. N smiles

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Publishers Clearing House (PCH) is direct marketing company which sells magazine subscriptions and merchandise while offering sweepstakes.

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1.5
606 reviews
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