• PCLiquidations

PCLiquidations

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Overview

PCLiquidations has a rating of 4.6 stars from 3,110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PCLiquidations most frequently mention customer service, great price, and timely manner. PCLiquidations ranks 211th among Computer sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 89.4%
Positive
143
Neutral
8
Negative
9

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9,072 reviews

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How would you rate PCLiquidations?
Top Positive Review

“Great problem solving”

John R.
9/26/24

At first the laptop I received did not work properly, but I called customer service and they resolved the issue quickly and sent me a new laptop. Nothing is perfect but problem solvers are always great to work with.

Top Critical Review

“Catalog computer electronics degree professionals”

Laur S.
2/3/24

I ordered a Lenovo refurbished computer. It was a child's computer and it had no capability to perform any adult functions. I can tell they have catalog computer electronics degrees. You certainly are not buying from experts when you buy from these people. I will not say professionals.

Reviews (3,110)

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customer service (78)
Thumbnail of user louisee196
Louise E.
3 reviews
0 helpful votes
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May 12th, 2016
Verified purchase

The deals are absolutely unbelievable and the check out process is seamless. Also, shipping to Canada, which is usually ridiculous, is completely reasonable here. You guys (and gals) are awesome!

When I first got the package, I have to be honest, I was a little bit afraid to open it because, seriously? The price, amazing. I was extremely happy and beyond thrilled once I opened it. Extremely satisfied. Will absolutely recommend this merchant without any doubt.

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Chris R.
1 review
0 helpful votes
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January 4th, 2016
Verified purchase

Quick and easy to understand in grading and product being purchased. Can't beat the price and arrived much quicker than anticipated. Having trouble with the keyboard but have yet to talk with them so I anticipate a quick response/resolution to that. Will update change all stars to 5 if that happens...and hopefully as quickly as they sent the machine!

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Robert H.
2 reviews
0 helpful votes
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December 4th, 2019
Verified purchase

First unit ordered was listed as in-stock but was not. I had to call after three days to ask if it had been shipped and found out not available. The salesperson said they would check options and get back to me.
He did not but, another salesperson contacted me (unaware of the previous contact) and offered me a better unit at the same price so... I am very pleased overall! Thanks!

Thumbnail of user barbarak209
California
1 review
1 helpful vote
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June 1st, 2018

Good service, item arrived on time. I would definitely use them again. I had questions and they were very quick to answer me, good communication.

Thumbnail of user patrickl909
Mississippi
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

Probably the best money I've spent in the last 5 years. I honestly feel like I got more than my monies worth on this one.

Thumbnail of user sherriv40
Utah
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

It was easy to place the order and our monitors were shipped out quickly. All were received undamaged and everyone is very happy with them.

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David L.
1 review
0 helpful votes
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May 1st, 2019
Verified purchase

Well, seems that these people do care about feedback.

I was contacted by their representative, I was listened to and what I said was acted on, and they saw fit to compensate me as well.

That's more in line with my previous experience with them.

Thanks for listening.

David L.

Thumbnail of user walters827
New York
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

Great customer services, I requested order status via chat and I was sent tracking information within minutes.

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William P.
1 review
0 helpful votes
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August 22nd, 2020
Verified purchase

Ordered a UPS device for my home computer. The battery came first, which confused me. I called Cust Svc and he talked me off the ledge. When I main part arrived, it took me a bit to figure out how to install the battery, but I got 'er done without too much difficulty.

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Kenny K.
3 reviews
0 helpful votes
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July 23rd, 2020
Verified purchase

Customer service was great! They didn't have what I ordered and they reached out and offered a refund or another similar product that was a bit better than the one I had. In actuality, they did have 1 last unit of the item I ordered; however it did not pass their quality inspection! Any other company would have just sent me a defective product. I appreciate PCLiquidations for being so thorough and offering such great customer service!

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Jackie H.
1 review
0 helpful votes
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October 12th, 2020
Verified purchase

My Grand-daughter needed a reasonably priced computer to do her remote schooling. I tried PCLiquidations. Though it took some time to find one that tested fine, and one in stock, it was delivered to her with WiFi capabilities, speaker and microphone, and a camera so she can communicate with her teacher. This is working well, and I saved hundreds from the price of a computer off the shelf.

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Linda H.
1 review
0 helpful votes
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September 6th, 2018
Verified purchase

I wanted a very specific phone - we'd had 2 and they both recently went bad. If you'd like them to refurbish, please let me know asap and they're yours! I've always like this phone and as you know, it isn't a spring chicken!

Thumbnail of user dank1268
Dan K.
1 review
0 helpful votes
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July 2nd, 2020
Verified purchase

Hello,

I had the pleasant experience of interacting with Warren Cooke when the original monitor I ordered was the last one in stock and failed the quality tests and deemed unfit for sale. He immediately gave me a suggestion for substitution. After confirmation, he immediately sent the updated invoice and we were all squared away. Thank you Warren!

Thumbnail of user johnj4542
John J.
1 review
0 helpful votes
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August 9th, 2019
Verified purchase

We sent an email to inquire about an issue found when opening the item we purchased. The content of the item came with a different model guide/instructions and this initially caused confusion. We were able to confirm it was the item that we ordered after our Engineer tested.

*We never heard from anyone on this issue which makes us pause to order again.

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Thomas R.
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

PCLiquidations was very quick to ship out my UPS. When I found out that it didn't come with a battery, they were very agreeable and even refunded my purchase for my inconvenience. Thank you for the great customer service.

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Sherrie M.
1 review
0 helpful votes
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March 10th, 2016
Verified purchase

They were prompt and very precise on my questions. Far by the greatest customer service will be shopping here from NOW ON! Indeed but I got the wrong cords took me days and days to get the correct cord!

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Rossmeri M.
1 review
0 helpful votes
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September 6th, 2018
Verified purchase

I purchased a refurbished phone headset and was pleased with the price. When the package arrived it the package caused damage to the soft leather part of the ear buds. However, Tiffany saw my comment and immediately called to make it right! Thanks Tiffany...very impressed with customer service and would highly recommend purchasing from them.

Thumbnail of user peterp2009
Peter P.
1 review
0 helpful votes
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October 3rd, 2018
Verified purchase

Plastic monitor stand arrived broken. I notified PC Liquidators, but expected nothing, given the incredibly low price. (Shipping cost almost as much as monitor.)
PC Liquidators sent a replacement monitor immediately, not waiting for return of broken one, and arranged return of broken one at their expense...all without my asking them to!
I'm highly impressed!

Thumbnail of user bryand710
Bryan D.
1 review
0 helpful votes
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August 29th, 2020
Verified purchase

Even though they ran out of what I ordered, instead of a "sorry, here's your money back", they offered an upgrade for the same price! And the computer runs better than other computers I've purchased factory fresh, at a quarter of the price. Thank you PCLiquidations!

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Mary L.
21 reviews
0 helpful votes
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July 11th, 2018
Verified purchase

I needed side cars for my phones (650) and was able to find them on your site, clicked on the number needed, put in the payment info, and confirmed the compatibility with one of your online people. The order came three (3) days later. All 6 in working condition and up and running. Great experience.

Thumbnail of user roberth7969
Robert H.
1 review
0 helpful votes
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June 20th, 2018
Verified purchase

Good Customer service. PCI Liquidation rep contacted me when they didn't have enough of the product I order. I think that is awesome. Instead of just shipping out what they had, they called and ask how I would like to proceed with the order. Great job! Will continue to order from them...

Thumbnail of user aaronm1454
Aaron M.
15 reviews
0 helpful votes
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August 15th, 2018
Verified purchase

I put over $500 of items in my cart initially and started to check out. Despite the promo for free shipping it still showed a shipping charge. I decided to hold off on the extra items since I was paying so much for shipping. I ended up buying fewer phones on your site.

A customer service representative called and took care of the shipping issue. Very good service overall.

Thumbnail of user brn7
BR N.
1 review
0 helpful votes
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February 17th, 2020
Verified purchase

The monitor was as described; however, the stand was not. It came very loose and we had to super glue it in place. Now, it's great. Would've liked to know about the stand ahead of time though - also, shipping price was terrible and I was disappointed in the way it was packaged - thank goodness nothing broke in transit, although that could've been the reason for the loose stand - y'all need to package this equipment better.

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EQueen Q.
1 review
0 helpful votes
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September 7th, 2016
Verified purchase

The shopping experience was very good; clear pricing, easy to navigate, and easy to process. The product delivered was as expected with some minor nicks and blemishes but the performance actually exceeded my expectations making this purchase a great value in my opinion. This is the first refurbished laptop I have ever purchased and based on this experience, I will definitely come back to PCLiquidations.com the next time I am in need of a laptop.

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Groove A.
1 review
0 helpful votes
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February 4th, 2017
Verified purchase

Very well laid out site. Great filters. Great customer service. Your packaging process needs work. The tight shrink wrap causes damage to the screen. One phone was damaged in transit. We called your customer service line and we were offered a replacement.

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From the business

Great deals on desktop computers PCs, used computer monitors, business phone systems, & VOIP Phones.

Business History

For over 25 years, PCLiquidations has been refurbishing and selling business phones, phone systems, telecommunications equipment, computers, laptops, LCD monitors, dot matrix and receipt printers, POS systems, Scanners, touchscreens, and peripherals. We specialize in the refurbishing of business & office IT hardware as well as computer recycling with HIPPA compliant hard drive destruction. With nearly every brand of business phones in stock, our selection is unmatched.

Company Representative

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Chris D.
Typically does not respond to reviews

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