PCLiquidations

The order experience was fine. However, the shipment was delayed. My client uses these older Dell and HP PCs as cash registers. They have multiple stores and multiple registers per store. I told them an approximate date for delivery. It would have been OK if I had known about the delay. I could have updated them. I was not notified until I ask. You are normally very good at shipping. So, I expected it in the normal 2-3 days. It wasn't a problem except for the not knowing. The client has been my client since 1999 (21 years). They trust me.

Quite excellent customer service. When there was something wrong with the item I ordered -- they ran it through a system check before sending it and it was not up to standard they notified me. There was no additional stock the customer service rep offered me another laptop at the same price. It was all handled professionally and I really appreciated the proactive attention to solve the problem. Totally satisfied and highly recommend.

It was good.
My selected PC did not pass their inspection and I was quickly offered a slightly different for the same price.

The order arrived on time.

The PC seems to work ok.

There was some dirt still in there, some more airblower use could have been nicer.

There also was a small plastic piece that broke off and fell behind the power supply. Not sure before of after transportation but I took the power supply off and removed it.

I would shop there again. I like their customer service. The price could have been about 15% less to be comparable with other places.

I've been doing business with PCLiquidations for several years... I've been happy with all my purchases... My only issue is, for local customers, we can no longer pick our items up at the warehouse. Instead we have to pay shipping... No shipping costs was one of the benefits I enjoyed doing business with the company... I would like to see that benefit brought back...

I purchased a computer monitor only. Great pricing, great condition. Looks brand new, no scratches, dents, screen looks perfect. It said it didn't come with a stand, but a stand came with it.I'm surprised at how great this purchase was and I will continue to do business with this company and make sure I recommend any and everyone I know. All Smiles over here!

I ordered the monitor on Saturday from the website. On Monday afternoon I got an email to say that the unit failed testing. Another unit was suggested. I emailed back but the responses were very slow. It took almost 1 week to resolve and get the item shipped. Need to improve speed of response to the customer.

Easy to find the phones we needed. Checkout flows smoothly too and didn't take too long

Just watch out for the customs clearance - got dinged twice because the shipment originated from two locations.

Missing screws to attach sidecar to phone. Reached out but not available I'm told. The screws should be included.

I also would recommend not using ups to ship to places outside the usa. I got hit with a 40 dollar additional bill from ups where USPS would have not had these charges.

Mostly good, did not receive tracking information in a timely fashion and was unaware that there would be more than one package. One of the phones did not work, emailed the problem, received an RA the next day and a replacement phone within one week. Will purchase from PCLiquidations in the future.

You guys are great. My last order was handled very well and it inspired me to purchase from you again. This purchase has been just as enjoyable. I always recommend you to anyone looking for refurbed computer equipment.

Everything went well, the order shipped out right away and the Items work well and look really good

Website easy to use and navigate. I made a mistake on the shipping address emailed them, they corrected my error and sent me a new confirmation order.
When they tested the unit before shipping they found it not to their standards, emailed me with secondary choices, that were equally as good as the one I chose.
Good customer service.

This is my first order. The phone arrived on schedule. I have it installed and working. I think the phone model is fairly old but still good quality for my needs and at approximately half original price which was reasonable.

This phone replaced a phone I have been using 20 years for personal use at home, same make and model. I was surprised that I could find it... a hard phone to find a replacement. It arrived well packed, in good shape and every feature works perfectly. Thank you.

Overall I'm happy with the laptop I received. I was a bit disappointed that I had to call and ask where my order was after ten days, only to be told there was a problem and they were waiting on another shipment. I would have thought someone would have reached out to me to explain the delay. I will say that when someone did contact me about the problem a few days later they made up for the delay by getting me another model and shipping it right away. It's a good little laptop, so it was worth the wait I suppose. With our current pandemic situation and reliance on technology, waiting on something as crucial as a laptop was problematic.

I bought a laptop and when it arrived, what q and w keys didn't work. It was returned in a pretty easy manner but a replacement hasn't been offered. I guess I will have to make another order once I receive my refund.

My one complaint is that on several occasions I have chosen an item that is displayed as in stock and with a condition grade on the website, only to get an email later that the item didn't pass QC! I think QC should happen before those item's are put up on the website. Very frustrating when that happens, and it's been, as I said, several times now.

Good experience ordering, shipping, and delivery...

Past experience has been very good. Product I ordered this time began having issues on the second boot up. I realize there is some risk with refurbushed gear, so I will give PC Liquidations the benefit of the doubt. The proof will be in how they handle this issue.

I've ordered quite a few time with you, but one of my orders had a bad hard drive...I saw your policy saying that I would have to pay to return the pc to you to get it fixed. I don't think this is fair because it arrived with the hard drive not working...flashing folder...google searches revealed it was a possible bad hard drive or cable. I attached an external drive and it works now, so yeah...bad hard drive...not good...so I ordered 5 times and 1 of the 5 IMacs had that issue...all the rest where good, but yeah, that shipping policy needs to go. Thanks.

I ordered and received 2 Panasonic KX-TS4200 black sets. One set was perfect, the other was packaged identically but upon taking off the bubble wrap I found it had never been cleaned and still had stickers and scotch tape on the set. IE- it was not refurbished, just shipped as-is...
I removed the stickers and tape but the customer saw it. They were kind enough to say it looked okay. I was not pleased and offered them a replacement, but they said never mind.
Functionally the 2 sets programmed and operated correctly.

My previous experience with products from PC Liquidations has always been great so this was a surprise and an exception.

Shipping was poor to fair. This was not the first shipment by this carrier. Had to get headquarters involved. Was resolved within 48 hours. PCliquidations performed their job without error! Looking forward to my next purchase.

Overall I was pleased with the performance of the PC that I purchased as it was a great upgrade from the older desktop I was using. The unit was listed as having slight damage and the frame was bent a little more than expected. This did not cause me any problems however if I was adding multiple expansion cards it could have made it difficult to align them all properly.

The delivery came a little later than originally expected. Also for it to be graded class A, the computer came with more scratching than anticipated. I would hate to see what class B looks like. However the computer works great and the customer service was very nice and did what they could to keep me updated and the process moving.