• PCLiquidations

PCLiquidations

Write a Review

Overview

PCLiquidations has a rating of 4.6 stars from 3,110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PCLiquidations most frequently mention customer service, great price, and timely manner. PCLiquidations ranks 211th among Computer sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 89.4%
Positive
143
Neutral
8
Negative
9

Instant Feedback

9,072 reviews

7
See all photos
How would you rate PCLiquidations?
Top Positive Review

“Great problem solving”

John R.
9/26/24

At first the laptop I received did not work properly, but I called customer service and they resolved the issue quickly and sent me a new laptop. Nothing is perfect but problem solvers are always great to work with.

Top Critical Review

“Catalog computer electronics degree professionals”

Laur S.
2/3/24

I ordered a Lenovo refurbished computer. It was a child's computer and it had no capability to perform any adult functions. I can tell they have catalog computer electronics degrees. You certainly are not buying from experts when you buy from these people. I will not say professionals.

Reviews (3,110)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (78)
Thumbnail of user aidanc109
Aidan C.
1 review
0 helpful votes
  • Send Message
November 11th, 2016
Verified purchase

You have a great selection of affordable Thinkpad machines, with a very easy interface to go with it.
The machine came in very good condition, though the enclosure does seem to have a few significant oddities.

Thumbnail of user rossm430
Ross M.
1 review
0 helpful votes
  • Send Message
February 23rd, 2017
Verified purchase

Was a little disappointed a new version of what I wanted wasn't in stock and that there was no indication as to if/when it may become available. Other than that the website was very easy to use. The item arrived quickly, was well packaged and worked as advertised.

Thumbnail of user peterh2720
Peter H.
1 review
0 helpful votes
  • Send Message
December 12th, 2018
Verified purchase

I notified your company that the phone I received had a broken base. All I needed was the base but a complete phone was sent. It seems you could have saved money by only sending the part rather then the whole phone. Otherwise I have had good luck with purchases from PC Liquidations

Thumbnail of user cynthiaah
New York
1 review
0 helpful votes
  • Send Message
October 23rd, 2023
Verified purchase

In looking at the different items, search was a breeze, selection was a breeze, and delivery was a breeze and the prices were excellent. Thank you

Thumbnail of user andrews3872
Andrew S.
1 review
0 helpful votes
  • Send Message
September 29th, 2020
Verified purchase

The computer was customized to my specifications. There were plenty of upgrades available to suite my needs. The computer was delivered much faster than I expected and has been working extremely well! I am very pleased with my experience with PCLiquidations and my "new to me" computer!

Thumbnail of user billt1038
Bill T.
16 reviews
0 helpful votes
  • Send Message
May 18th, 2020
Verified purchase

The computer that I ordered apparently did not Pass the quality check therefore they could not send it. I was contacted and offered a similar computer which was okay with me. The problem however was that it took several days for this process to run its course, and the real problem is every time I had to speak to customer service I honestly felt like I was inconveniencing them. Their responses were terse, unfriendly and borderline rude. I don't know if this is an East Coast thing or simply a pcliquidations thing all I know is I'm not happy with the customer service. But I am very satisfied with the computer that I purchased.

Thumbnail of user atibab
Georgia
1 review
0 helpful votes
  • Send Message
April 13th, 2018

Pcliquidations is the King of used server class hardware! This is a Great Site. Also, I love the chat!

Thumbnail of user maryh3712
North Carolina
1 review
0 helpful votes
  • Send Message
August 11th, 2022

I purchased a laptop, and am very pleased with the product and service both, thank you for great service

Thumbnail of user justine518
Justin E.
1 review
0 helpful votes
  • Send Message
March 5th, 2019
Verified purchase

The only problem with the order was you had listed the yellow thermal ribbon as yellow. But it was actually process yellow. Since the price overall was great I did not contact you about it, but it does concern me about future purchases that descriptions may not be accurate.

Thumbnail of user haroldm661
harold m.
1 review
0 helpful votes
  • Send Message
August 1st, 2020
Verified purchase

May I suggest on pc's, tablets and phones that do not have a usb port that you convey that in large print. Perhaps in large red print. It wouldn't have changed my purchase, but I would've ordered the conversion jack as well.

Thumbnail of user johnb13994
John B.
2 reviews
0 helpful votes
  • Send Message
September 15th, 2018
Verified purchase

I received the computer. It works fine. There is only one issue: according to the invoice (#*******), I paid for a license for Windows 10. Windows 10 is installed on the machine, but I received no activation code for it. I sent PCLiquidations an email inquiring about the activation code, but so far I have not gotten any response about it. Please email it to me.

Thank you.

Thumbnail of user gregoryf663
Gregory F.
2 reviews
0 helpful votes
  • Send Message
July 24th, 2020
Verified purchase

Never heard of the company. I was just searching online for a computer and saw PCLiquidations website. I saw what I might be looking for ordered it and received it with no problems. The device was nicely wrapped and protected.

Thumbnail of user larrys2520
larry s.
2 reviews
0 helpful votes
  • Send Message
March 9th, 2020
Verified purchase

Ordered a C grade laptop. Customer service contacted me to inform me the C grade didn't pass inspection. They upgraded me to a B free of charge. Delivery was fast. Laptop is great! Thanks again I'll be a return customer.

Thumbnail of user danielt2027
Daniel T.
1 review
0 helpful votes
  • Send Message
September 29th, 2016
Verified purchase

Easy to navigate and good chat assistance. Not the most knowledgeable chat assistance, but still pretty good. The DVI and Power cord were left out of the original order but they were quickly shipped to me when I requested them.

Thumbnail of user davidl7340
David L.
2 reviews
0 helpful votes
  • Send Message
October 2nd, 2019
Verified purchase

I do not wish to leave a comment. I clicked your stars, gave you a good rating, yet it cannot be submitted until I make a comment. If I had wanted to make a comment, I would have. I hate being coerced into things I do not want to do. The fact that you require me to write in the comment section makes me very unhappy. Did you really want me to be unhappy? Did you really want me to comment that I was unhappy about making a comment? Please reconsider this policy. Otherwise the next time I am asked to submit a survey I won't give any rating at all or worse yet, a bad rating only because I am forced into leaving a comment when I don't want to.

Thumbnail of user thomasp2523
Colorado
1 review
0 helpful votes
  • Send Message
January 30th, 2024
Verified purchase

The one Asus monitor that arrived did not work properly and did not have a picture when plugged in.

Thumbnail of user dennisb1950
dennis B.
2 reviews
0 helpful votes
  • Send Message
September 28th, 2018
Verified purchase

Did not get my items when promised but found out there was a family emergency. I emailed and had a response right away. I was promised the phones the next day after I emailed and I did receive them. I am overall satisfied with the phones and service rendered.

Thumbnail of user sheric263
Sheri C.
1 review
0 helpful votes
  • Send Message
September 5th, 2016
Verified purchase

Great overall experience. Website is clear and easy to navigate. Sales Rep was very nice and pleasant. Shipping was fast and computer was professionally packed and secured and the condition is better than i expected!

Thumbnail of user debbiew1276
Debbie W.
3 reviews
0 helpful votes
  • Send Message
January 27th, 2017
Verified purchase

Easy peasy ordering process...monitor was well packed & works perfectly AFTER WE figured out how to program for a network... Your people didn't know it needed to be programmed this way. I asked ZACH & he tried to help to no avail. We got out our manuals & learned to program the FUNCTION keys and how & VOILA! Zach did all he could to help out & was very professional. I recommend! Monitor in great condition.

Thanks

Thumbnail of user patriciah3875
Patricia H.
17 reviews
0 helpful votes
  • Send Message
July 16th, 2020
Verified purchase

I ordered a T3600 that I'd been watching for a couple weeks, and after the order was placed I received an email saying the machine did not pass a quality control check before being packed up to ship, and my order was cancelled. I was disappointed, and replied that I'd like them to let me know when another was available. They quickly replied that they had another one, actually priced a bit higher, that they could provide for me at the same price I had previously agreed to for my original order. I thought that was very nice of them to not only look for another machine for me, but to offer it to me for the same price as the other unit that was about $60 cheaper. I absolutely agreed to the purchase and received it about a week later. Works great so far, very happy with my purchase and their service.

Thumbnail of user chrism4923
Chris M.
4 reviews
0 helpful votes
  • Send Message
July 6th, 2016
Verified purchase

Overall transaction was great. We had to make alternative shipping arrangements in order to get the part in the time frame that worked for us and PCLiquidations was willing to work with us and complete the mission.

Thumbnail of user craigc1207
Craig C.
9 reviews
0 helpful votes
  • Send Message
August 12th, 2020
Verified purchase

Order #******* placed on 7/28/2020. Eventually provided with UPS tracking number 1ZE**************. Monitored tracking for a week but status remained the same, "Label Created". Called PC Liquidations customer service the first time and they said the order would be received by the end of the week which didn't happen. Called PC Liquidations customer service second time and they said the supplier probably used a different tracking number and customer service agent said he'd call me back when he got the new number. Never happened. Was ready to call PC Liquidations customer service for the third time but received an Email stating supplier shipped order via FedEx Overnight Standard with tracking number **************. Finally received order #******* on 8/11/2020, two weeks after it was ordered.

Thumbnail of user dianej1330
Diane J.
4 reviews
0 helpful votes
  • Send Message
March 13th, 2020
Verified purchase

I was looking for replacements for some older style IP phones. I used their chat feature to confirm the newer style phone I was looking at is compatible with my phone system. Their prices are okay for used and refurbished items.

Thumbnail of user bonnies1113
Bonnie S.
1 review
0 helpful votes
  • Send Message
August 30th, 2019
Verified purchase

First product didn't work. You are sending new product and I will return old when I get the slip. If the second one doesn't work. I'll be really annoyed and hope that you will send a second return slip and credit both orders.

Thumbnail of user administrativea4
Administrative A.
1 review
0 helpful votes
  • Send Message
August 28th, 2018
Verified purchase

Not the right product - shipping ridiculous - can't return because the restocking and shipping are twice what the part cost... so no part... out $35 and just feel stupid... so not satisfied and no even going to attempt to purchase part again... good day

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Great deals on desktop computers PCs, used computer monitors, business phone systems, & VOIP Phones.

Business History

For over 25 years, PCLiquidations has been refurbishing and selling business phones, phone systems, telecommunications equipment, computers, laptops, LCD monitors, dot matrix and receipt printers, POS systems, Scanners, touchscreens, and peripherals. We specialize in the refurbishing of business & office IT hardware as well as computer recycling with HIPPA compliant hard drive destruction. With nearly every brand of business phones in stock, our selection is unmatched.

Company Representative

Thumbnail of user chrisd293
Chris D.
Typically does not respond to reviews

How do I know I can trust these reviews about PCLiquidations?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PCLiquidations?