• PCLiquidations

PCLiquidations

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Overview

PCLiquidations has a rating of 4.6 stars from 3,110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PCLiquidations most frequently mention customer service, great price, and timely manner. PCLiquidations ranks 211th among Computer sites.

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Positive reviews (last 12 months): 89.4%
Positive
143
Neutral
8
Negative
9

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9,072 reviews

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Top Positive Review

“Great problem solving”

John R.
9/26/24

At first the laptop I received did not work properly, but I called customer service and they resolved the issue quickly and sent me a new laptop. Nothing is perfect but problem solvers are always great to work with.

Top Critical Review

“Catalog computer electronics degree professionals”

Laur S.
2/3/24

I ordered a Lenovo refurbished computer. It was a child's computer and it had no capability to perform any adult functions. I can tell they have catalog computer electronics degrees. You certainly are not buying from experts when you buy from these people. I will not say professionals.

Reviews (3,110)

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customer service (78)
Thumbnail of user jeffm218
California
1 review
0 helpful votes
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April 9th, 2018

Always a smooth process, your team is very helpful and I appreciate that.
Thanks again for everything.

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Ed H.
1 review
0 helpful votes
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June 26th, 2018
Verified purchase

All good. For this order I ordered the wrong Item and Customer service was very helpful in arranging for the Return and applying a credit to the correct item. Just to be clear, the original item was, I ordered the wrong item and I thank Customer service for helping me get it corrected.

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Alex H.
16 reviews
0 helpful votes
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September 29th, 2020
Verified purchase

Everything good exept de fact that after first windows update done by itself the touchscreen, autorotate and sound stopped working. I ended up buying an usb adaptor and countless hour of searching on internet how to make them work back again.

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Christina E.
18 reviews
0 helpful votes
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April 26th, 2020
Verified purchase

Easy online shopping. The cameras are what I ordered. However, the website is not transparent. Appeared to be a storefront, and I simply paid to ship to me rather than going out to the store. Glad I didn't drive there! And while I recieved the tracking information, there was no movement on my order until I called to inquire after a week. We agreed the order would be canceled and I received a confirmation email of the cancellation.
No refund, and the cameras just showed up.
I understand the times we're in right now, but transparency to the customer is important!

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D M.
1 review
0 helpful votes
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September 7th, 2020
Verified purchase

I needed a Nortel CID trunk card and found these at a really good price so I ordered 2 (1 for a spare). Both cards were defective! Either both cards were treated very badly in shipment or they weren't tested before they were shipped. I have another company that will repair these cards for $60 a piece so I haven't decided yet to return them or ship them to be repaired.

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john b.
1 review
0 helpful votes
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July 17th, 2020
Verified purchase

The process was excellent, but computer over heated after programs installed, I returned the computer July 15th UPS and have bought another one, Hope that this one being a little newer will not over heat. The Contact That I been dealing with is the best. His name is Mr. Bryan he has been very kind and helpful to make are new purchase work for us. We are old and just learning about computers. I'm sure we will be happy with a new computer from PCliqudation. They seem to really care about there buisness.

Thumbnail of user daniels3466
Canada
1 review
0 helpful votes
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September 12th, 2022

Arrived rapidly and as descripted. Grade A is almost like new and firmware reset work perfectly wity Asterisk PBX

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Stephen F.
18 reviews
0 helpful votes
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July 14th, 2018
Verified purchase

I purchase quite a few refurb/used PCs. The quality and selection and price at PCLiquidations is second to none.

The few times I have had an issue, they have been quick to respond and address it in my favor.

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Jack R.
1 review
0 helpful votes
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October 31st, 2016
Verified purchase

Very readable website, easy workflow.

I was a bit surprised to find that I received a refurb unit. Given the item was EOLed by the manufacturer years ago, it's not surprising, I suppose, but the listing didn't mention that (or at least, it didn't catch my eye).

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Christopher T.
1 review
0 helpful votes
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July 21st, 2020
Verified purchase

The laptop arrived with an inoperative DVD player. After Trying a couple of software solutions that failed, PC Liquidations sent a replacement DVD player. I installed it and it works great. I am pleased with both the product and the customer service.

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Norman L.
2 reviews
0 helpful votes
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May 31st, 2020
Verified purchase

Good, although it took me several days of research to find a refurbished computer that could handle all my needs with a minimum of 3rd party accessories (internal USB 3.0,5.25" HDD front dock for backing up, and a dongle to convert video port to HDMI)

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Judy C.
1 review
0 helpful votes
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February 25th, 2016
Verified purchase

It was a long shot that you or anyone would have the old A T & T Sprint AVAYA phone we needed, but you came thru for me. This one is exactly like our others, except not so dirty and worn out. Thanks, Judy

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Eugene B.
15 reviews
0 helpful votes
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October 31st, 2018
Verified purchase

The purchase was easy - I received my order but the system I ordered didn't work. I called and was told that they would ship another and immediately sent me a return label and that I would receive another system. All wonderful - however - after a week, and also returning the first one that I had received, there was still no system. So, I phoned and they said, "it looks as though your account is set up for a credit because the system that we were going to send wasn't functioning." Our company depends on our phone system - I never received a call/email stating that they had changed the order so that I could find a phone system elsewhere. I still have yet to receive a credit to my credit card...

Thumbnail of user alexs2455
Florida
1 review
0 helpful votes
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January 27th, 2024
Verified purchase

Great experience and love my new refurbished laptop.

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Raul M.
2 reviews
0 helpful votes
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December 28th, 2019
Verified purchase

There were issues with the initial price and actual product price, it took some time but at the end everything was satisfactory resolved. The charged send with notebook was broken, it took some time to troubleshoot but once I saw the issue I took the risk and bought one in Amazon for a reasonable price.

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Barbara H.
1 review
0 helpful votes
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August 11th, 2020
Verified purchase

I purchased a refurbished AS501 Sound Bar for my Dell monitor. I'm not sure it's working, as irregular sounds occassionally occur. The old sound bar was worse, but this one doesn't seem to be 100%. I assume a new sound bar isn't available for my monitor; so, I guess this is a slight improvement over what I had, but I'm not totally satisfied with this purchase.

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Linda S.
1 review
0 helpful votes
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July 11th, 2020
Verified purchase

My cords just arrived this Wednesday so I had to wait a few days before I could turn the printer on as the printer was delivered the Friday before on July 3rd.

The printer is working well at this time. Thanks for getting the cords to me quickly.

Thanks!

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Dean K.
8 reviews
0 helpful votes
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November 16th, 2019
Verified purchase

The monitor malfunctioned and I returned for refund.
Initially, the power cord was not working. It was loose when plugged in. I purchased a new one at BestBuy and the monitor worked fine for one day.
Customer Service was outstanding and the refund will soon be resolved.

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Ryan T.
1 review
0 helpful votes
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November 24th, 2019
Verified purchase

Sent me two orders, one was mine, another was not mine. I sent the "error" order back. I reached out looking for power cords for the phones, could not find them on the website, got a reply but it was for a product I wasn't even looking for. Still haven't heard back. As of right now I have 5 un-usable phones because I cannot get someone to respond of where and how I can buy the power cords to power up these phones.

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Eric W.
18 reviews
0 helpful votes
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June 24th, 2020
Verified purchase

Item was slow to ship - contacted service after waiting a week and was told I would receive shipping information. Did not receive shipping information but the product was shipped and I did receive it 2 days later. I received a defective product and I am now trying to receive an RMA number and new item shipped etc - and that follow up is the same.

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yusuf S.
1 review
0 helpful votes
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July 6th, 2018
Verified purchase

The computer you sent is defective. The button or tab to open the cdrom is tuck or broken. The computer will not boot. It says media failure, check cable.
I will contacting to return this computer.
I bought PC for my 10 year old daughter. She has been waiting for it to arrive. She was so excited. Now she is so disappointed.

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cewarre B.
1 review
0 helpful votes
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April 6th, 2016
Verified purchase

Absolutely Great... I had a question; I was looking for the latest model macbook you offer with a removable battery and Zach helped me on the phone. The computer I received is in great shape and just exactly what I was looking for. You guys rock.

Thumbnail of user curtv2
New York
1 review
1 helpful vote
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February 19th, 2018

Been using them for years from Avaya phone equipment to Lenovo equipment. Always exactly as described, always well packaged and shipped as promised.

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Norman M.
1 review
0 helpful votes
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June 29th, 2019
Verified purchase

They called to tell me they had a white phone with a grey handset but it was reversed. The base support for the KX-T7730 does not fit. It will fit my old white phones but not the one they sent. I will call back customer support

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Troy G.
1 review
0 helpful votes
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December 20th, 2019
Verified purchase

When I received my order it was missing many parts. Then when I plugged in the unit it would not take a charge. Had to call and get a new battery sent. When I received the second shipment it was still missing a part anf had to call a third time to have it shipped. WOW!

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From the business

Great deals on desktop computers PCs, used computer monitors, business phone systems, & VOIP Phones.

Business History

For over 25 years, PCLiquidations has been refurbishing and selling business phones, phone systems, telecommunications equipment, computers, laptops, LCD monitors, dot matrix and receipt printers, POS systems, Scanners, touchscreens, and peripherals. We specialize in the refurbishing of business & office IT hardware as well as computer recycling with HIPPA compliant hard drive destruction. With nearly every brand of business phones in stock, our selection is unmatched.

Company Representative

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Chris D.
Typically does not respond to reviews

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