Overview
PDFSimpli has a rating of 3 stars from 792 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.
It says there is no downloaded file available when I hit the download button.
It says free upfront but then charges. The amount is reasonable so far but doesnt build trust.
Once download load it wasn't useable, I spoke with the chat bit and was instructed to email in. Turned my quick half job into a headache. Found an alternative solution in the end
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please email us at techsupport@worksimpli.io. Our support team can identify and resolve the issues promptly.
Sincerely,
PDFSimpli
It says free upfront but then charges. The amount is reasonable so far but doesnt build trust
It was so great with this app, managed to get a much higher deal on an application.
Hello,
Thank you for your fantastic feedback! We’re thrilled to hear that PDFSimpli helped you achieve such a great result on your application. Your success is our priority, and we’re glad our platform could make a positive difference.
If you ever need assistance or have any questions, feel free to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io.
Thank you for choosing PDFSimpli, and we look forward to assisting you again in the future!
Best regards,
PDFSimpli
If all works and can go back to document then all is good. 1.95 well spent.
Thank you for your feedback! We're glad to hear you found our service valuable and easy to use. If you need any further assistance or have additional questions, feel free to reach out. Our email is support@pdfsimpli.com. Your satisfaction is our priority! 😊
You do not mention the need to pay in the beginning - this feels like false advertising
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.
We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
J'ai voulu résilier mon abonnement et être remboursée. J'étais dans mon droit puisque ça faisait quelques jours seulement et j'avais jusqu'à 30 jours pour annuler. J'avais payé avec Paypal et le remboursement se faisait donc sur Paypal. Voilà qu'une notice m'indique que le remboursement a été effectué et pourtant, un remboursement de.30$ seulement au lieu de 57.95$ figure dans mon compte en banque relié à Paypal. Je n'ai jamais eu de problème ni avec Paypal ni avec mon compte en banque. Alors, conclusion, je vous attribue la faute.
J'attends toujours des explications.
Bonjour,
Merci d'avoir partagé votre expérience. Nous sommes désolés pour les désagréments rencontrés et comprenons votre frustration. Concernant votre demande de remboursement, nous vous confirmons que chaque demande de remboursement est évaluée attentivement, et nous communiquons toujours le montant et la raison du remboursement.
Pour pouvoir examiner votre cas en détail, pourriez-vous nous indiquer si vous avez effectué votre demande par e-mail ou via notre chat en ligne? Veuillez nous contacter à support@worksimpli.io afin que nous puissions clarifier cette situation et résoudre le problème dès que possible.
Nous restons à votre disposition.
PDFSimpli
I do not know the accuracy of the translation yet. The process has been simple and quick.
Hello,
Thank you for reaching out. Did everything work properly for you? Let us know, as this will help improve our services for future clients. You can reach out to us at 1-844-898-1076 or via email at support@worksimpli.io.
Sincerely,
PDF Simpli
I paid £1.49 for a purchase from this website, then a week later the took £12.99 out of my account. Without my permission, I've gone to my bank to try and get it back.
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan.
We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
I paid and need my document that you stated was in the downloads = how can I access the document?
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io. Our support team can identify and resolve the issues promptly.
Sincerely,
PDFSimpli
My credit card ending in 1304 has thousands of dollars on it and I am baffled why your company does not accept Charles Schwab Bank card
User friendly, simple software which gives fantastic results in no time
Hi,
We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services!
Sincerely,
PDFSimpli
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).
Regards,
PDF Simpli