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    PDFSimpli

PDFSimpli

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Overview

PDFSimpli has a rating of 3.5 stars from 1,836 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process, and much time. PDFSimpli ranks 5th among Software sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 62.3%
Positive
617
Neutral
105
Negative
269
View ratings trends
8
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How would you rate PDFSimpli?
Top Positive Review

“I love that this program is easy to use and understand”

Henry Y.
9/12/24

I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.

Date of experience: 9/2/24
See positive reviews
Top Critical Review

“Completely a Scam! Paid $2 for a pdf and secretly subscribe you for $40/month”

Ivy Y.
11/16/24

I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month. Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.

Date of experience: 11/6/24
See critical reviews

Reviews (1,836)

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Reviews that mention popular keywords

credit card (28) customer service (16)
Thumbnail of user yvi.gnuey
Hong Kong
1 review
0 helpful votes
  • Send Message
November 16th, 2024

I paid $2 to download one pdf and turned out they automatically subscribed me for $40/month.
Don't tell me it's transparent, when they charge me every month, I never receive a invoice nor receipt. Just charge my visa until I found out months later. Such a SCAMP. It is even more expensive than Adobe pdf editor. No not ever give your credit card number to it.

Date of experience: November 6, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDFSimpli

Thumbnail of user disgruntleda3
Washington
1 review
0 helpful votes
  • Send Message
November 16th, 2024
Verified purchase

This company took $45.95 through PayPal without my permission. The product did not work for me and I communicated that to them. The chat person could not get the product to work so we abandoned the situation in a very dissatisfied air. The product cost was only $1.95. Six weeks later this company charged my PayPal $45.95 and tried to tell me I had an automatic subscription. That was so dishonest. First, I never would subscribe to a company such as this, then I never have anything come out of my account automatically. Third, the product does not work. Then to top it all, this company, bypassed the bank by first withdrawing the $1.95 in two separate transactions so it would appear that I'm doing continuous business with this fraudulent company. Until I get my money back, which was dishonestly taken, this company can do nothing for me.
Dean

Reason I chose this business:

The name drew me to this company. But I am totally disappointed with the way they do business.

Date of experience: November 6, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDFSimpli

Thumbnail of user gigif31
California
1 review
0 helpful votes
  • Send Message
October 31st, 2024
Verified purchase

Refused my refund when only using the app 2 times. The subscription was totally a insane price.i lost my job of 34 years am on medical I can't afford to pay this kind of money when the app said that I would only charge me 1 dollar I knew you guys were totally dishonest. Am so upset you can't even imagine because that money was to fix my car
Thanks a lot

Date of experience: October 21, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,
PDFSimpli

Thumbnail of user henryy240
Washington
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

I love that this program is easy to use and understand. However, it should be clearer that the subscription price goes up after 2 weeks and you will be charged a significantly larger amount after that period.

Reason I chose this business:

I found it on Google. Was very easy and quick to use. The two week starter period was also very affordable.

Date of experience: September 2, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user sharonv1946
Indiana
1 review
0 helpful votes
  • Send Message
December 16th, 2024
Verified purchase

This was advertised as a free service, but I had to pay $1.95 to get my download. Then, the download was terrible--totally unusable. I'll just have to recreate my PDF by hand, apparently. I'd really like a refund.

Reason I chose this business:

It was supposed to be free.

Date of experience: December 6, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for the 3 star rating. Our website is free to use! To edit and convert your document it's free but if you want to do any downloads you need to have a subscription. We have an initial trial for $1.95 or $1.45. You can try out PDF Simpli for 14 days with unlimited access or use our Delayed option where you can get one document after 24 hours free of charge.

Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website.

Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: support@pdfsimpli.com | Tech Email: techsupport@worksimpli.io | 24/7

Best Regards.

PDF Simpli

Thumbnail of user thisc4
California
1 review
0 helpful votes
  • Send Message
December 16th, 2024
Verified purchase

I purchased a 14 day trial to download one item. The cost was $1.45
30 days later you took $49.99 in a subscription fee. I did not subscribe knowingly. You defrauded my intention to a 14-day trial. You are scammers.
I filed a complaint which was denied on your end.
Shame on you.

Reason I chose this business:

I needed a download for a filing and ended up not using it. Angry and upset that you tricked me into the subscription fee without making it up front and clear.
Bad business.

Date of experience: December 6, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDFSimpli

Thumbnail of user jamesd5823
GB
1 review
0 helpful votes
  • Send Message
October 15th, 2024
Verified purchase
• Updated review

It says free upfront but then charges. The amount is reasonable so far but doesnt build trust.
Once download load it wasn't useable, I spoke with the chat bit and was instructed to email in. Turned my quick half job into a headache. Found an alternative solution in the end

Date of experience: October 5, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please email us at techsupport@worksimpli.io. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli

It says free upfront but then charges
October 13th, 2024
Verified purchase
• Previous review

It says free upfront but then charges. The amount is reasonable so far but doesnt build trust

Date of experience: October 3, 2024

Thumbnail of user carolw2490
Arizona
1 review
0 helpful votes
  • Send Message
September 10th, 2024
Verified purchase

Easy to use and inexpensive! I'd lost the original PowerPoint of my file and only had the PDF saved. I needed to make changes, and this was a fast and easy way to do it. It was nice that I didn't have to start over and make a new Pp.

Reason I chose this business:

A friend recommended it.

Date of experience: August 31, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user frankh1457
Colorado
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

Easy to access and good price for 14 days trial. Yet PayPal was charged and my credit card were charged for the 1.95. I open a request for reimbursement and your contact information was provided to follow up to only charge my credit card ending in 0203 was only charged

Reason I chose this business:

Cost effective In allowing me to try it free

Date of experience: August 17, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli

Thumbnail of user lour238
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 30th, 2024
Verified purchase

*******@worksimpli.io is an extremely helpful and knowledgable rep.
He solved my issue and still offered product solutions for my line of work.
I would be proud to have a rep like him working for my own business.

Date of experience: November 20, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you so much for your glowing review! We are thrilled to hear about your positive experience with our representative and how they provided helpful solutions tailored to your needs. It means a lot to us that their professionalism and expertise left such a great impression on you.

If you ever have any further questions or need assistance, please don’t hesitate to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io. We’re here to help!

Best regards,
PDFSimpli

Thumbnail of user willd857
Israel
1 review
0 helpful votes
  • Send Message
November 13th, 2024
Verified purchase

Disaster I wanted in from italian in to english, I got it in spanish... why? I paid for 14 days...what should I do now? There was no option for me to check it before paying...this is not nice

Date of experience: November 3, 2024

Thumbnail of user lorraineg267
California
4 reviews
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

Easy signup, convenient access, and quality product; demanding I write a critique of this product is annoying. I do not recommend you continue with this marketing mode.

Reason I chose this business:

Convenience

Date of experience: September 14, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your feedback and for highlighting the ease of signup, access, and the quality of our product. We understand your concern regarding the review request. Please note that reviews are suggested but entirely optional, and the pop-up can be closed if you wish to continue using the service without submitting one. Should you need any assistance or have any further questions, feel free to reach out at 1-844-898-1076 or support@worksimpli.io.

Best regards,
PDFSimpli

Thumbnail of user kareny1013
Kenya
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

I love the service you have rendered.My first time to use the app and am satisfied as a client. Quick and accurate service. The document is perfectly translated.Happy client

Reason I chose this business:

Seamless service

Date of experience: August 29, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user harryt425
Tennessee
1 review
0 helpful votes
  • Send Message
September 22nd, 2024
Verified purchase

Excellent I love the way it does everything for you. I'll make sure that I'm always using this to do the pdf.

Date of experience: September 12, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user joanl865
Massachusetts
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

Like the simplicity, no application SW required, point and click web interface, and lots of conversion options. All for under $2.

Reason I chose this business:

I want to convert some files. I tried a few conversion tools and PDFSimpli won.

Date of experience: October 13, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you so much for your positive feedback! We're delighted to hear that you enjoyed the simplicity of our platform, the web-based interface, and the variety of conversion options we offer. It's great to know that you found our service both convenient and affordable.

If you ever need assistance or have any questions, feel free to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io. We're always here to help!

Best regards,
PDFSimpli

Thumbnail of user cherylq298
Georgia
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

Always a great experience! I use it to edit documents as I am consulting with people on their resumes.

Reason I chose this business:

It is a great way to convert documents!

Date of experience: September 5, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user edwardj1031
Belarus
1 review
0 helpful votes
  • Send Message
August 28th, 2024
Verified purchase

All is great but i was in doubt first before paying. I wish I could download 1 doc for the test and see if it looks fine as a trial or something.

Reason I chose this business:

It was something new i wanted to try!

Date of experience: August 18, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. We hope this can be of assistance.

Best Regards,
PDFSimpli

Thumbnail of user jeffreyb563
Arizona
2 reviews
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

I tried to use several other converters that wasted my time and ticked me off. This on wrapped its arms around me and said "Welcome!"

Reason I chose this business:

Very clear instructions making it easy to use.

Date of experience: August 21, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user danieli706
Virginia
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

Let people know up front there is a cost, but so low it's okay. I spent 20 mins working on something. Also good thing it doesn't log out while working even before paying. So it all works out.

Date of experience: July 18, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us and your 5 star review! All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user josei323
South Africa
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Its very quick. Thank you. I just converted the 1st document and downloaded it within seconds. I am really satisfied.

Date of experience: August 13, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you so much for your feedback. We're happy to hear that you are enjoying our product. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback. If you have any further comments or suggestions, we would love to hear them. Our team is continuously working to enhance our products and services, and your input is invaluable. If you ever need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user evelyny240
Florida
1 review
0 helpful votes
  • Send Message
September 22nd, 2024
Verified purchase

Easier than I thought. Searched the internet for something to turn my PDF files into something Cricut would re

Date of experience: September 12, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user amyb4723
New York
1 review
0 helpful votes
  • Send Message
November 23rd, 2024
Verified purchase

I wanted to cancel but the representative told me I had other options available. Am greatly appreciative for the assistance.

Date of experience: November 13, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services!

Sincerely,

PDFSimpli

Thumbnail of user gracei238
Michigan
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

So far it's been straight forward, unfortunately it starting to get complicated and I'm starting to lose confidence

Reason I chose this business:

You were the first in my search

Date of experience: September 14, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your positive feedback! We're glad to hear that the process has been straightforward so far, but we regret to hear it's becoming complicated for you. Please don’t hesitate to reach out to our team for assistance. We’re here to help you regain confidence and ensure a smooth experience. Contact us at 1-844-898-1076 or via email at support@worksimpli.io.

Best regards,
PDFSimpli

Thumbnail of user alexz721
California
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

Thank you! I had to correct an important element of a doc I created while on the fly at a conference. Thank you!

Reason I chose this business:

Your sponsored ad was right at the top of the page. I was in a hurry and fortunately chose your solution!

Date of experience: September 23, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user emiln33
California
1 review
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

After ONE used of your service only, you continue charging monthly subscription even not using your service. This is abusive and not ethical. It is a way of getting money from people's pockets without doing anything

Reason I chose this business:

A one time need to use a convertion to PDF.

Date of experience: December 11, 2024

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for reaching out, and we apologize for any frustration this situation has caused. We aim to make our services as transparent and straightforward as possible.
When signing up on our website, customers are prompted to review and accept our terms and conditions, which explain the 30-day refund policy and the nature of our subscription model. Our sign-up process requires confirmation to ensure clarity, and we send a follow-up email that outlines all these details, including instructions for managing the subscription.
Please understand that while subscriptions renew automatically, they can be canceled at any time through the account portal or by contacting our support team. In light of your concerns, please let us know if there’s anything we can do to assist. Our email is support@pdfsimpli.com.

Regards,

PDFSimpli

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From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.

Business History

WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.

Company Representative

Thumbnail of user nicoleg1108
Sarah H.
Customer Service Representative
Typically responds within 23 hours

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